CarMax Reviews

Updated 18 April, 2015
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3.4
902 Reviews
Rating Trends
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Approve of CEO
CarMax President, CEO, and Director Tom Folliard
Tom Folliard
596 Ratings

Pros
  • The best thing working at CarMax was the work life balance if you are a Manager (in 28 reviews)

  • Part time is better than full time because you don't have to go to all the meetings/huddles (in 38 reviews)

Cons
  • As a full time sales consultant there is absolutely no work life balance (in 25 reviews)

  • Pay for sales consultants is below industry average per vehicle (in 52 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great Benefits, Nice People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richmond, VA (US)
    Former Employee - Anonymous Employee in Richmond, VA (US)

    I worked at CarMax full-time (more than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, especially the time away policy. Comfortable work environment and nice people.

    Cons

    The usual gossip and office clicks. Unclear growth opportunities or expectations once past a certain level.

    Advice to Management

    Allow more cross-functional job training.

  2. painter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Just started love it so far

    Cons

    There are no negative thus far

  3. Carmax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You decide how much you make by how hard you work. managers are always there to help you when you have a question or need advice.

    Cons

    - its corporate- everything you or don't do is tracked by managers and can be reviewed. there are quotas on all things in the business. Your performance is accessible to all the other consultants.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Orlando, FL (US)
    Former Employee - Anonymous Employee in Orlando, FL (US)

    I worked at CarMax part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    President's Club schedule flexibility; demo

    Cons

    Micromanaged to the extreme; no pay for trade-ins.

    Advice to Management

    Relax with the role playing!

  6. Helpful (1)

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CarMax full-time (more than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There's a reason they are consistently listed in Fortune top 100 places to work. They really take care of their employees and have great benefits.

    Cons

    Being in retail and meaning that you work every weekend can get a little tiresome

  7. Great Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax full-time (more than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Autonomy to make decisions
    Great fellow management staff that worked as a team

    Cons

    Long retail hours and have to work most weekends. It is the car business, though!

    Advice to Management

    Keep it up!

  8. Helpful (1)

    Just started here and so far I love it. Everyone is nice and always willing to help out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Office Associate in Atlanta, GA (US)
    Current Employee - Business Office Associate in Atlanta, GA (US)

    I have been working at CarMax part-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits
    Everyone is friendly
    So many employees that you probably won't get to know everyone
    Wonderful starting salary and they promote from within

    Cons

    A lot of training videos and information to know

    Advice to Management

    None. It's so far going well.

  9. Excellent team, forward thinking management, unrivaled customer service.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Mentor in Milwaukee, WI (US)
    Current Employee - Sales Mentor in Milwaukee, WI (US)

    I have been working at CarMax

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    high growth potential. Excellent customer service.

    Cons

    None. All is right in the kingdom.

    Advice to Management

    Keep the forward thinking and open minds going.

  10. Like every other place, it has its good and bad things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Automotive Technician
    Current Employee - Automotive Technician

    I have been working at CarMax full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They offer a good amount of PTO and it's stress free for the most part, if you're looking to get experience this is a good place to start.

    Cons

    The pay is low and politics are a problem, it's all about who you know.

  11. Helpful (1)

    Good place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Happy People, Nice Gym, Interesting work, Good friends, Good Time off Policy

    Cons

    Pay is on the lower side

Work at CarMax? Share Your Experiences

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