Capita

www.capita.co.uk

Capita Reviews

Updated 29 January, 2015
Updated 29 January, 2015
231 Reviews
2.5
231 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Capita CEO Paul Pindar
Paul Pindar
68 Ratings

Review Highlights

Pros
  • good work/life balance, plenty of activities and Summer/Winter events organised (in 12 reviews)

  • Flexible working and excellent training (in 7 reviews)


Cons
  • No support from senior management when dealing with operational staff (in 13 reviews)

  • Sometimes acts like a new company rather than an established one and career progression is confusing (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    large multi-d consultancy but slightly over confident

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - APM
    Former Employee - APM

    I worked at Capita full-time (more than 3 years)

    Pros

    innovative in their business development practices, get interesting projects and that is valuable experience for someone in the early stages of their career

    Cons

    remuneration is not competitive, there is a slight degree of overconfidence when it comes to their own ability, coming from management and filtering right down to lower staff.

    Advice to ManagementAdvice

    pay better!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Very good company to work For SAP and Testing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Pros

    Very good company to work For SAP and Testing.

    Cons

    Not found any as of now

    Advice to ManagementAdvice

    No

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Okay employer, less than stellar opportunities for staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Managing Consultant in London, England (UK)
    Former Employee - Managing Consultant in London, England (UK)

    I worked at Capita full-time (more than 3 years)

    Pros

    Decent employer, high growth

    Cons

    Career opportunities beyond current level are very limited

    Advice to ManagementAdvice

    Learn to award and promote employees

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Not bad but not too special either

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader in Dublin, Dublin (Ireland)
    Former Employee - Team Leader in Dublin, Dublin (Ireland)

    I worked at Capita full-time (more than 3 years)

    Pros

    Well laid out HR policies and processes.
    They paid for an external course that was relevant to the role.

    Cons

    Our unit was based in Dublin and had very limited interaction with the wider Capita organisation. Overall I felt that Capita was the name on the monthly bank transfers but not much more. People felt like they worked for the client organisation almost more than Capita.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Growing Business

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Researcher in Newcastle upon Tyne, England (UK)
    Current Employee - Researcher in Newcastle upon Tyne, England (UK)

    I have been working at Capita full-time (more than 3 years)

    Pros

    Great People to help you through the day
    Good Products, probably the best in the industry which is quite niche
    Easy Life most of the time don't need to stay late ever really

    Cons

    company structure not the best, as sales people make up the leadership team
    KPI's not great
    Development Opportunities limited

    Advice to ManagementAdvice

    change KPI's to reward researchers,

    Doesn't Recommend
    Neutral Outlook
  7.  

    A very forward thinking employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Pros

    a varied job with plenty of opportunities

    Cons

    can sometimes be difficult to know who to get to help you

    Advice to ManagementAdvice

    see cons

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company to work for and good benefits

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capita

    Pros

    Good working culture and friendly people. Interesting projects with major clients.

    Cons

    No multinational and currently not many possibilties to move around

  9.  

    Ok, could be a lot better, but could be a lot worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Event Project Manager in London, England (UK)
    Current Employee - Event Project Manager in London, England (UK)

    I have been working at Capita full-time (more than a year)

    Pros

    Are willing to give opportunities to current employees.
    They have their fingers in lots of different pies so huge variation of opportunities.

    Cons

    Pay is not great compared to some companies and getting a pay rise when moving internally can be very difficult and a long drawn out process (there's a long standing myth about maximum pay rise being 10% even when changing roles, but it's only a myth as my last pay rise was around 30%, you just have to stick it out and keep pursuing it if you really want it).
    The different departments and business units often operate as totally different entities and there is often no level of co-operation.

    Advice to ManagementAdvice

    Make it easier for current employees to get the pay rise they deserve. I think the current policy actually encourages the best employees to leave rather than work their way up in the business

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    Formidable company where if you have the drive you can make great steps

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita

    Pros

    Very driven entrepreneurial company. if you can see an opportunity and convince others around you of it, you are likely to be supported. Very well run business.

    Cons

    Quite a fragmented business still, with a poor public reputation - unfairly in my opinion. It's one of the best run companies I've ever worked for.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Senior Test Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capita full-time (more than 3 years)

    Pros

    Good Work Culture, Assistance with Career progression

    Cons

    Fair management structure, Need to be employee focused

    Recommends
    Neutral Outlook

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