CVS Health

  www.cvshealth.com
  www.cvshealth.com

CVS Health Reviews

Updated 19 November, 2014
Updated 19 November, 2014
3,319 Reviews
2.6
3,319 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CVS Health President and CEO Larry J. Merlo
Larry J. Merlo
1,229 Ratings

Review Highlights

Pros
  • Flexible work arrangements make for a manageable work / life balance (in 41 reviews)

  • Good pay and flexible hours in the beginning until corporate has their say (in 105 reviews)


Cons
  • It's difficult to maintain a good work/life balance, especially around the holidays (in 63 reviews)

  • Upper management never once gave any indication that they cared about their employees (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 7 people found this helpful  

    Easy work for the most part, but never enough time to get stuff done. Company pays dirt wages.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health

    Pros

    As long as you're not a manager, things go pretty smoothly... Clock in, work, clock out.

    Cons

    Corporate doesn't seem to want their employees to succeed. They're more likely to tear then down in visits instead of building up a good team. They don't pay well at all.

    Advice to ManagementAdvice

    Pay livable wages.

  2.  

    Not a great company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CVS Health

    Pros

    Flexibility
    Benefits
    Good while in school
    Employee discount
    Location

    Cons

    Staffing
    Pay
    Morale
    Upper Management
    High turnover
    Lack of training

    Advice to ManagementAdvice

    Invest in training

  3.  

    Good company that expects alot of its managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Orlando, FL (US)
    Current Employee - Store Manager in Orlando, FL (US)

    I have been working at CVS Health full-time (more than 3 years)

    Pros

    Good benefits and oppurtunity to move around

    Cons

    Long hours and somewhat low wages. Once you make store manager it is hard to move up

    Advice to ManagementAdvice

    Hold Pharmacists responsible for the pharmacy area

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Very informative, learning opportunity!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Lawrenceville, GA (US)
    Former Employee - Pharmacy Technician in Lawrenceville, GA (US)

    I worked at CVS Health part-time (more than an year)

    Pros

    Worked with great people, and I was able to learn a lot about the pharmacy business. It was a nice place to be!

    Cons

    Dealing with difficult customers was definitely a con, but I assume that's in most customer service related industries.

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    Rewarding job in many ways... but not for your pockets!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at CVS Health full-time (more than 10 years)

    Pros

    Things are great at store level, as long as you have a great staff to work with. They make you feel appreciated and point out all of your fine work, making it a rewarding experience. What's even more rewarding is dealing with the public and being able to help them with their medications and insurances, especially the elderly who really need someone to take the time to go over things for them. Benefits are ok, but have really declined over the years.

    Cons

    Hours are constantly being cut and workload is constantly increasing, making it harder and harder to get jobs done and forces us to spend less time on customer service and really serving our patients the way they need to be. Computers and registers are ancient, constantly slowing down our service. Upper management is more concerned about the numbers then they are about the patients and employees. Safety should be a huge factor in pharmacy, but with cutting hours it doesn't seem possible to be confident that things get done safely. Health benefits have gotten worse and worse over the last 5 years or so. Working in a healthcare company, one would expect better plan options to be available to them.

    Advice to ManagementAdvice

    Allow extra hours each month per store to have as a reserve for when needed, ex. Around holidays, seasonal times depending on region, store takeovers, etc. Treat employees better, with regards to bonuses and fair pay increases. Long term employees would feel more appreciated with better incentives and pay raises, therefore increasing customer service and courteousness, which will keep current customers and attract more. Having a constant change of employees, whether techs or pharmacist, hurts the customer base because they lose the faith they have in their pharmacy. Trust is a huge issue for customer loyalty, and once that trust or bond is lost, customers find new places to get their medications filled.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Working at CVS health isn't the least bit hard, just time consuming and the could certainly be a whole lot better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Sales Associate in Virginia Beach, VA (US)
    Current Employee - Cashier Sales Associate in Virginia Beach, VA (US)

    I have been working at CVS Health part-time (less than an year)

    Pros

    Easy work and ability to move up.

    Cons

    Bad pay, time consuming, mundane task.

    Advice to ManagementAdvice

    I'm sure me and other CVS health employees would enjoy some better pay.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clerk/Cashier
    Former Employee - Clerk/Cashier

    I worked at CVS Health part-time (more than an year)

    Pros

    Flexible
    Learn a lot
    Are forced to multitask and do a lot at once.

    Cons

    Low pay
    Was forced to do a lot on my own
    Management is a little idiotic at times
    Management can be lazy and not help, expect lower employees to do everything as they sit in their office

    Advice to ManagementAdvice

    Give more responsibility

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    CVS

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CVS Health part-time

    Pros

    Good entry level pharm tech job

    Cons

    management is overbearing and difficult

  10.  

    An okay job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician in Scranton, PA (US)
    Former Employee - Pharmacy Technician in Scranton, PA (US)

    I worked at CVS Health part-time (more than 3 years)

    Pros

    The pharmacy is a fast pace environment. You are always busy and the time goes by very quickly. The management was great. It was a good first job for someone who had no experience.

    Cons

    The part-time pay was minimum wage. The scheduling was terrible (one week I'd work 3 days a week and the next week 6 days). There was really no room for me to grow or advance in my position.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Cashier review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Sales Associate in Waxhaw, NC (US)
    Current Employee - Cashier Sales Associate in Waxhaw, NC (US)

    I have been working at CVS Health part-time (more than 3 years)

    Pros

    You get to form a bond with customers

    Cons

    They really don't care about employees, If they don't like you they will find ANY reason to fire you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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