CSG Systems International

  www.csgi.com
  www.csgi.com

CSG Systems International Reviews

Updated 16 October, 2014
Updated 16 October, 2014
52 Reviews
3.3
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
30 Ratings

Review Highlights

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)


Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Development Consult in Bangalore (India)
    Current Employee - Senior Development Consult in Bangalore (India)

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    1) Work life balance
    2) Flexible timing
    3) No weekend work

    Cons

    1) No fast career growth
    2) No onsite

    Advice to ManagementAdvice

    Prefer internal candidate for promotion.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time

    Pros

    Its one of the companies, where you dont have the pressure of being on time for work.
    Its a relaxed place where you are free to work from home whenever you want. Excellent work-life balance.. no extra/ overtime. Really enthusiatic people to work around with. Especially the chicago office is full of young and energetic professionals.

    Cons

    They pay compensation is average, or may be lower than other companies

  3.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Decent management team and friendly atmosphere

    Cons

    mainframe BSS solution - a little dated

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company to work for (if you get into the right team)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Development Engineer
    Current Employee - Senior Software Development Engineer

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    * Having been part of an R&D team since the beginning, its been a great experience to work on cutting edge technology.
    * Friendly folks and teams
    * If you are considering Omaha, its a great place to settle down with low cost housing and short commutes.

    Cons

    * Lot of politics goes at the management level.
    * Salaries are not great (if you are coming from the west or east coast) , but its on par with companies in the mid west.
    * If you don't get into the R&D teams, then day to day work can get monotonous *mainly for the adventurous folks.

    Advice to ManagementAdvice

    Dont have much insight into management, but from the outside it looks great , esp if looking for career growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Okay, small to medium sized company with lack of good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Engineer in Denver, CO (US)
    Former Employee - Test Engineer in Denver, CO (US)

    I worked at CSG Systems International full-time (more than an year)

    Pros

    Benefits; some flexibility in work environment and schedule; work from home capability and hours worked.

    Cons

    Poor management style and problem with trust and integrity.

    Advice to ManagementAdvice

    Need more experienced managers that can lead a team within Agile/Scrum methodology.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Not a Safe place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 3 years)

    Pros

    No good things except good at one thing that is flexible to work from home

    Cons

    Even the un-experienced employees also can become managers at this company. Any thing can happen in this company
    from the past 2-3 years there are no projects implemented successfully there is no improvement in revenue of the company as a result to compensate lot of laid-offs due to lack of experience for the managers they don't know how to keep there employees feel there job is secure and safe. as a lot of moves from company looking for better opportunities outside of the company

    If they don't meet the revenue they meet by laying off the employees.
    At this company you should have the command and dont fear about reporting back to the higher authorities these are the things that are going on for the past 2-3 years

    Advice to ManagementAdvice

    MAKE THE EXPERIENCE PEOPLE AS MANAGER

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 5 years)

    Pros

    Great work life balance. Wonderful and talented people. A great industry to be in at this time. A growing company with competitive salaries.

    Cons

    Sometimes rigid corporate structure. Promotions from within are slow and sometimes very hard.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A good company, and a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 5 years)

    Pros

    A company of professionals. Has many opportunities, if you can navigate some bureaucracy.

    Cons

    Slow moving to new implementations.

    Advice to ManagementAdvice

    Remove red tape obstacles.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    CSG - Safe bet for retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International full-time

    Pros

    if you need a 8 to 5 job and not stimulate your brain this is a perfect company to work for.

    Cons

    You can sit tight and watch the spineless executives take no risk

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Negatives slightly outweigh the positives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator
    Current Employee - Systems Administrator

    I have been working at CSG Systems International full-time

    Pros

    Work schedule is pretty flexible. Pay is pretty good. Seems like most lower management is down to earth and good to work for.

    Cons

    Leadership communicates with employees like they are marketing to their clients. Middle management stuck in perpetual bureaucracies where progress is measured in millimeters. Company is consumed by endless paperwork. Every new project is a priority with not enough manpower to keep up.

    Advice to ManagementAdvice

    CSG used to be a place people raved about working at, no longer. Stop investing in resiliency after resiliency plan and try looking to your employees for solutions. Morale is at an all time low, time to act.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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