CSG Systems International

  www.csgi.com
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CSG Systems International Reviews

Updated Jul 15, 2014

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All Employees Current Employees Only

3.2 49 reviews

54% Approve of the CEO

CSG Systems International President, CEO, and Director Peter E. Kalan

Peter E. Kalan

(28 ratings)

45% of employees recommend this company to a friend
49 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good for starters, flexible, good environment

    Anonymous Employee (Current Employee)

    ProsFlexibility, good environment, good for beginners

    ConsLack of learning curve and no potential for upward movement

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Software Engineer

    Anonymous Employee (Former Employee)

    ProsFlexible, professional atmosphere, cutting edge technology

    ConsVery sensitive to market and more layoffs.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    2 people found this helpful  

    Great

    Business Analyst (Current Employee) Omaha, NE (US)

    ProsPeople are great and very intelligent.

    ConsProcess is a bit overburdened, but does help create consistency.

    Advice to Senior ManagementSetup formal mentoring program for employees.

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Satisfied but definitely room for improvement

    Information Technology (Current Employee) Omaha, NE (US)

    ProsThe work environment is pretty friendly
    Very casual dress code is a bonus
    Benefits are above average from what I know about.

    ConsInformation passed down from upper management is much too vague and generic.
    A lot of situations where the right hand doesn't know what the left hand is up to.
    Quick to bring the hammer down on what is viewed from upper management as a problem but extremely slow to reverse when the situation shows it's justified.

    Advice to Senior ManagementUpper management needs to find a way to truly communicate better with the average employee. They do a good job at regular generic updates but those just don't seem to be effective.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Feel lucky to be employed

    Anonymous Employee (Current Employee) Denver, CO (US)

    ProsDecent pay, challenging work, good benefits & vacation.

    ConsThe reviewer that commented "no rhyme or reason to layoffs" certainly hit the mark. They seem to have gone on unannounced without pattern or end for years. Unlike other layoffs I've experienced no explanation was given for the vast majority of them and no "end" ever announced.

    The comments about the acquisitions are things I've heard & felt more than once as well.

    Advice to Senior ManagementNothing to add to what's already been said.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    A mediocre experience which has gotten worse significantly in 2012.

    Anonymous Employee (Current Employee) Omaha, NE (US)

    ProsGreat benefit package, generous vacation allowances

    ConsAn oligarchy of service bureau oriented business model types who don't get the way business is run in the technology industry today.

    Advice to Senior ManagementEither learn how to manage multiple recent acquisitions or divest yourselves of them

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    good. valuable

    Software Developer (Current Employee)

    ProsGood professional environment. Nice employees.

    ConsOmaha is a small city in MD.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Disappointing

    Anonymous Employee (Former Employee) Omaha, NE (US)

    ProsPay - Co-workers - Benefits - location - work environment - challenging work

    ConsMiddle to Upper Management can be terrible in many of the departments - favoritism (many based on who you know and how much money you have- definately not based on the knowledge and experience you bring to the table - promotions being offered to those that have no experience or knowledge at all)- unfair and unethical at times - layoffs

    Advice to Senior ManagementHave a consulting team come and in meet with your middle managers, upper management, and your associates. Listen to what the consultants offer as feedback and take steps to resolve the issues that you will be made aware of.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Little information-sharing between team members and other departments. Seems to be no rhyme or reason to layoffs

    Anonymous Employee (Former Employee)

    ProsCertain locations seem to be more protected from constant layoffs. Acceptable benefits, 401k, pay.

    ConsGood old boy network. People live in fear of losing their jobs, making staying of task difficult.

    Advice to Senior ManagementWhen you acquire a company, do not try to completely alter the direction of it. That has not been successful.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Not the right place for anyone who is a professional with integrity

    Software Tester (Former Employee) Omaha, NE (US)

    ProsFree popcorn. Given early out on the eve of holidays. Not a horrendous amount of overtime. Interesting and challenging work. Some very nice smart coworkers.

    ConsPeople there are frightened of making a mistake, frightened of offending "the ear", and afraid to trust each other. Example: small group of developers discussed a laborious paper process that could be replaced by file compare, sounded like they have wanted this for a long time. I'm not a developer but I thought I'd bounce the idea off a developer from another team. Other developer quickly looked around to be sure we were alone, dropped voice to a whisper and said "You HAVE to be careful what you say! There are people who have been here a long time and don't want things to change." The good news is I see they are advertising for an internal auditor so maybe the cloak and dagger era of process improvement will end soon.

    Advice to Senior ManagementEmpower the technical staff to make changes, they know what isn't working and how to fix it. Support the technical staff instead of treating them like they cannot be trusted. Figure out which people are refusing to allow change and figure out what is causing the fear in the technical staff. Maybe an anonymous hotline for whistle-blowers would help. Train the managers on how to be managers.

    No, I would not recommend this company to a friend

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