CSG International Reviews

Updated 23 April, 2015
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3.3
105 Reviews
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Recommend to a friend
Approve of CEO
CSG International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
34 Ratings

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)

Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Good people - future focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Omaha, NE (US)
    Former Employee - Vice President in Omaha, NE (US)

    I worked at CSG International

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    CSG is a true meritocracy. If you are smart and work hard, you will be rewarded. Much of the senior leadership has been developed from within.

    Cons

    There is real uncertainty about the North American cable/DBS space's future. CSG has a history of strategic under-commitment.

    Advice to Management

    Diversify, Invest, and understand the current company. The winning strategy will be derived from understanding what CSG does well, and how you create value, today.

  2. A Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Chicago, IL (US)
    Current Employee - Senior Software Engineer in Chicago, IL (US)

    I have been working at CSG International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -good leadership
    -work culture is good
    -Open communication

    Cons

    - not a lot of cons i can think of

  3. Good company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Open atmosphere where commitments are taken seriously (internally and externally).
    Highly skilled people, many with long service records
    Generally good client relationships

    Cons

    Growth stagnant.
    Direction of company coming from senior leadership difficult to relate to for most staff in field.
    Track record of shedding staff when required.

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  5. Mismanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are nice people who work at CSG International and I'm happy to call some of them friends.

    Cons

    CSG International has a serious problem with the 'good ol boys' network. Cronyism is rampant in most technical leadership positions of the company. As a result, many management level employees are simply inept in most respects.

  6. Superb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG International full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexibility, exposure to work with different kind people across the globe

    Cons

    So far there is none

    Advice to Management

    None

  7. Casual dress is a plus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits, nice people and great training.

    Cons

    Leadership, does not promote often.

    Advice to Management

    Tell the employees they are doing a good job.

  8. Great work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International

    Pros

    Superb work culture. Very friendly and great colleagues. Good work and personal life balance.

    Cons

    - can be more competitive
    - more competitive benifits

  9. Normal Company

    Current Employee - Development Operations in Omaha, NE (US)
    Current Employee - Development Operations in Omaha, NE (US)

    I have been working at CSG International full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    CSG has a casual culture; you can work from home occasionally, and there is not really a dress code. It is easy to talk to whoever you need to get something done.

    Cons

    The casual culture means people that have been here forever are stubborn and stuck in their ways. There are bad eggs, just like at every company. Luckily, working around them isn't hard.

  10. Stochastic experience with disengaged and confused leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Stockholm, Stockholm (Sweden)
    Current Employee - Anonymous Employee in Stockholm, Stockholm (Sweden)

    I have been working at CSG International full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent salaries, good potential in its business, theoretically good employee processes in place (10% of which is actually followed?).

    Cons

    Very large pool of disengaged managers, with little to no connection to the actual product development taking place. This very much contributes to a stalemate feeling, and the sense of no creativity, going nowhere. There is a very large discrepancy between the base US business and the acquired companies - with no end in sight. Impossible as an employee to integrate into the main business, or to get any respect/attention. Certain products are totally in free fall, with no visible strategy for years.

    Poor job stability, with frequent and large layoffs.

    There has been a very big change in work culture into the negative after being acquired by CSG - from creative and hip to nobody cares and bloated. Really sad story.

    Advice to Management

    Seriously reduce waste from all the administrative overhead. Engage in what employees do daily instead - analysts, developers, testers, etc. There are so many resources plowed into activities that result in nothing markedly beneficial to the company. Stop building an insecure environment where nobody cares in the end.

  11. Helpful (1)

    Watch Out! Lack of respect across the company for employees and clients.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG International full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Relaxed environment, client base is respectful. Products are robust.

    Cons

    Management is poor. Products are over-priced for prospects in Tier 2 - 3 levels. Client relations are very lacking. Company cares only for numbers and not for customer base. When economy is slow, company lays off hard workers other than those responsible for failure. CSG lacks ability to enter new market segments and maintain relationships with partners and clients.

    Advice to Management

    Respect the clients you have.

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CSG International

 
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