CNA Reviews

Current Employee – been working at CNA full-time for more than 10 years

Pros – 100+ year old company. Many employees with 20+ year tenures.

Cons – Fanatic recent emphasis on cost cutting.

Advice to Senior Management – Cost cutting is commendable and expected. Innovation accrues more substantial benefits. It is time for some new ideas.

No, I would not recommend this company to a friend

Former Employee – worked at CNA full-time for more than 7 years

Pros – Competitive salary and good benefits if you negotiate well enough

Cons – stingy annual increases, they feel the annual bonus is acceptable as part of your base pay

Advice to Senior Management – give more than cost of living increases

No, I would not recommend this company to a friend

Former Employee – worked at CNA full-time for less than a year

Pros – Pay, and decent benefits for employees.

Cons – Management does not cultivate or develop fresh employees. The culture is extremely cut-throat and polarized between tenured employees and new-comers. There is no effort to promote teamwork and a collaborative environment.

Advice to Senior Management – Senior management needs to be either re-trained or removed.

No, I would not recommend this company to a friend

Former Employee – worked at CNA full-time for more than 7 years

Pros – Good employee benefits, Health & Welfare, 401k matching contributions, etc... Downtown Chicago office located within walking distance from both CTA and Metra trains.

Cons – CNA today is only focused on the Property & Casualty commercial underwriting market. (It used to have a more diversified product portfolio that offered different areas of career growth and development.) Now, all other product lines are being sold or being placed into "run-off". And there is no concern for any impact to your career or employment status.

New CEO is a former Chubb executive, therefore, all business focus is to compete in the P&C marketplace with growth, revenue, and profitability. Managers lend you no support or career development if you are employed in any capacity outside of this company focus.

Advice to Senior Management – Too late, you already upset all employees in your non-core operations.

No, I would not recommend this company to a friend

Former Employee – worked at CNA full-time for more than 3 years

Pros – Good pay and decent benefits

Cons – Everything else imaginable about CNA sucks. I hate to think a company as profitable and successful as Loews owns this place. Any employee that has more than ten years there should be fired. I am a firm believer in losing all of the senior staff and starting over. The company has gotten progressively worse over time. The financials sucks and the management comparable to the Golden Arches. I'm glad I got out when I did and left no trace of this place on me. Turns out the reputation of post-CNA employees nose-dives elsewhere. I almost got laughed at.

Advice to Senior Management – If you've been there for more then 10 years - please leave. You're ruining this company and the people who come in fresh.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at CNA

Pros – The opportunity to learn new skills. Ability to work from home.

Cons – It is a disadvantage having managers that don't understand the tools their managing. Also, my team didn't have a manager for many months and it didn't seem to be a priority to resolve.

Advice to Senior Management – Improve communication. Respect your employees. Plan projects with realistic dates. The expectation should not be to make the low level employees work overttime as a means to make unrealistic dates.

Current Employee – been working at CNA

Pros – Great for families due to telecommute policy, flexible schedules, and generous leave policy for vacation and holidays. Company 401k matching and profit sharing really adds up.

Cons – Too many managers/VP's, too much work expected from lower level employees, no room for improvement as managers cling to their positions.

Advice to Senior Management – Update the archaic computer systems, cut the fat from middle management, reward employees or at least pay market price for similar jobs.

Former Employee – worked at CNA

Pros – Good pay and very good benefits for the average person. Excellent pay for the truly superior party if you can prove it.

Cons – Anti-teamwork bonus and evaluation plans are the norm as those rated best are to get the largest bonuses and compensation increases. The ones rated best are not the team players but those in it to achieve for themselves only.

Truly superior results are not recognized if you are part of corporate function while supporting a specific business while the rest of the corporate function supports corporate only.

Advice to Senior Management – Current CEO would be brilliant if the industry was in a hard market but strategy of hiring high priced good or great talent while in a soft market leads to reduced premium leading to layoffs throughout organization to handle expense ratio. Strategies based on market conditions need to be developed and that is not happening. At some point you reduce too much and you cannot grow once market is back to hard again.

No, I would not recommend this company to a friend

Former Employee – worked at CNA

Pros – CNA is a strong believer in hiring highly skilled employees and providing on-going training. Compensation is fair. Employee benefits are comparable. Excellent 401K plan.

Cons – CNA is a company that does a lot of rework. Numerous management changes have caused upset and chaos while new work plans are implemented. Work plans have proven to cause new problems and it becomes a vicious cycle. In the path of these new management work plans are layoffs. I have been laid off twice and re-hired once during another bout of layoffs. Although the goal is to save money for the company, one would have to rationalize that this is costly and Lowes, stockholders and employees are impacted.

Advice to Senior Management – Take a look at CNA's past history and realize how many times it has been rewritten, then focus on the cause of this constant rework.

No, I would not recommend this company to a friend

Current Employee – been working at CNA

Pros – Professional, highly educated, staff
Management works well with their employees.
Work/Life balance is respected.
Great benefits, good salaries, highly competent human resource division

Cons – flat job growth. Hard to move up into management areas

Advice to Senior Management – Work a little more closely with your employees. Listen to their concerns and address them in a timely fashion

Yes, I would recommend this company to a friend