CDW

www.cdw.com

CDW Reviews in Chicago, IL

Updated 22 February, 2015
Updated 22 February, 2015
328 Reviews
3.8
328 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CDW Chairman and CEO Thomas E. Richards
Thomas E. Richards
328 Ratings

Review Highlights

Pros
  • There is also a great work life balance as long as you prove that you are a high performer (in 71 reviews)

  • Many coworkers have the ability to work from home a day or two a week (in 19 reviews)


Cons
  • Work life balance - great if you are single, not if you have a family (in 18 reviews)

  • Base salary could be higher to attract better talent in the beginning (in 37 reviews)

More Highlights

328 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great first sales job - Unbelievable Training Program

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Chicago, IL (US)
    Current Employee - Inside Sales Account Manager in Chicago, IL (US)

    I have been working at CDW full-time (more than a year)

    Pros

    The account manager training program is an industry best. I was 100% prepared for this position after the "Academy".

    Cons

    Low base pay, long hours - but you get out of it what you put into it!

    Advice to ManagementAdvice

    Continue to hire from within, and nurture young talent.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Chicago, IL (US)
    Current Employee - Account Manager in Chicago, IL (US)

    I have been working at CDW full-time (more than 3 years)

    Pros

    Great work/life balance. Allowed to go to the gym during work, and to run your business on your own without getting micromanaged.

    Cons

    You have to do everything on your own from account acquisition to following up on late payments with the customers accounting department. It becomes tedious sometimes and takes time away for more proactive activities.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    One of the top places to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Management in Vernon Hills, IL (US)
    Current Employee - Product Management in Vernon Hills, IL (US)

    I have been working at CDW

    Pros

    The company offers good benefits and perks and shares it's success with it's coworkers.

    Cons

    The salaries in some departments could be higher.

    Advice to ManagementAdvice

    Ideally, promotions should be from within and based upon seniority.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Work Life Balance Needs to Improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Architect in Chicago, IL (US)
    Current Employee - Solution Architect in Chicago, IL (US)

    I have been working at CDW full-time (more than 5 years)

    Pros

    Great company, work environment and talented coworkers centered on helping customers. Employees have a strong desire to always do the right thing for customers.

    Cons

    Too much time required entering information into systems and reporting. Meet with customers and attend meetings for eight hours during the day which requires you to do your work after 5 pm. Poor work life balance.

    Advice to ManagementAdvice

    Streamline processes and allow employees to focus on their core job responsibilities.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Mettawa, IL (US)
    Current Employee - Account Manager in Mettawa, IL (US)

    I have been working at CDW

    Pros

    compensation, professional development, and benefits

    Cons

    management in some departments are lacking in leadership skills

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Love working for CDW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Architect in Vernon Hills, IL (US)
    Current Employee - IT Architect in Vernon Hills, IL (US)

    I have been working at CDW full-time (more than a year)

    Pros

    Great benefits package. The onboarding process is very streamlined. Coworkers are eager to help new employees get up to speed. Managers allow you to explore and learn the first 90 days without micro managing your daily schedule. You are encouraged to walk around and say hello to coworkers and learn the business. Many opportunities to learn about new technology and trends. I was allowed to use a decommissioned server blade for testing at home. I felt that I was a part of my team the first week. If I had an issue gaining access to something my coworkers and immediate manager worked quickly to address it. Senior management took time to introduce me to key professionals across the IT organization. I find the work culture is great and responsive to the business. Their are many online training courses available for free and technology companies come into headquarters to discuss there latest software and hardware products.

    Cons

    I can't think of any negative issues through my first 90 days. Love the work environment so far.

    Advice to ManagementAdvice

    Keep developing talent for future growth. Sky is the limit.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Chicago, IL (US)
    Former Employee - Account Manager in Chicago, IL (US)

    I worked at CDW full-time (more than a year)

    Pros

    Great training that many people appreciate. Vendors provide a lot of lunches and trips as sales incentives as they are a re-seller. You can learn a LOT about technology and sales if you are a sales professional.

    Cons

    25,000 base for Account Executives...really? That hasn't been changed in 20 years at this point! You want your reps to sell hard and work their butts off as personal account managers? Then offer a base pay relevant to this century. Also the phone time monitoring... 2 hours a day? So outdated as well. I would bring in 100k of business in a day EMAILING people who I had relationships with and they'd put my phone time in the red. Join 2015 essentially.

    Advice to ManagementAdvice

    Give people a live-able base pay and allow people to sell through email. Track total activities.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Solid groundwork for a successful career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Account Manager in Chicago, IL (US)
    Current Employee - Inside Sales Account Manager in Chicago, IL (US)

    I have been working at CDW full-time (more than a year)

    Pros

    Free lunch, sports games, dinners, happy hours, events. Lots of fun people. Solid vacation and PTO. Great training program and knowledge if you are fresh out of school.

    Cons

    Very political like most corporate companies. Do not pay their employees like they should. 25k base is almost laughable for the work they expect. Commissions are great… if you stay there for 3-5 years to build your book up.

    Advice to ManagementAdvice

    Pay better. Focus on helping account managers develop instead of worrying about own goals.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Great Company

    Current Employee - Solution Architect in Chicago, IL (US)
    Current Employee - Solution Architect in Chicago, IL (US)

    I have been working at CDW

    Pros

    Great people. Fast paced working environment. Culture of winning. High standards. Competitive compenation packages. Flexible work from home arrangements.

    Cons

    No real cons. I have had a great experience thus far

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great starter job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Manager in Chicago, IL (US)
    Current Employee - Senior Account Manager in Chicago, IL (US)

    I have been working at CDW full-time (more than 3 years)

    Pros

    Good work/life balance, ability to make great money, company culture.

    Cons

    Below average pay, incompetent management structure, limited room for advancement.

    Advice to ManagementAdvice

    Stop by apologists, admin organizational faults and take them head on.

    Recommends
    Positive Outlook
    Disapproves of CEO

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