Brookdale Senior Living

  www.brookdaleliving.com
  www.brookdaleliving.com
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Brookdale Senior Living Reviews

Updated 11 September, 2014
Updated 11 September, 2014
408 Reviews
2.5
408 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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T. Andrew Smith
93 Ratings

Review Highlights

Pros
  • Peer group is great, supportive, residents are great (in 13 reviews)

  • Get to make a difference in the lives of the elderly every day (in 6 reviews)


Cons
  • Upper management can be a bit distant as to what takes place daily in the communities (in 28 reviews)

  • There is little to no job security and they operate mainly on fear (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Care Assocaite

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resident Care Assistant  in  Germantown, TN (US)
    Current Employee - Resident Care Assistant in Germantown, TN (US)

    I have been working at Brookdale Senior Living full-time for more than 5 years

    Pros

    I love everything about my job, especially the residents. The management team here is really good, especially the nursing director and the resident care coordinator. The Executive Director even brought in a bank to discuss with us about the benefits of direct depositing our check. They really care about us as employees.

    Cons

    I would not change a thing. This is a great place to work.

    Advice to ManagementAdvice

    Keep doing what you are doing.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Overall experience was ok but via recent acquisitions, the company has lost its soul and culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time for more than 8 years

    Pros

    Working with seniors from the Greatest Generation. Decent comp and benefits. Good support.

    Cons

    Constant, disruptive and demoralizing reorganizations.

    Advice to ManagementAdvice

    Why are so many key leadership positions given to leaders from failing, underperforming companies like Horizon Bay and Emeritus?

    Recommends
    Negative Outlook
    Approves of CEO
  3. 1 person found this helpful  

    I LOVE what I do

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Sales  in  Dallas, TX (US)
    Current Employee - Director of Sales in Dallas, TX (US)

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    I am very happy to be working for a comany that has such a passion for the people we serve, I truly feel like I make a difference in people's lives. This is not just a "job" it is a calling.
    I have worked in 3 different Brookdale communities and enjoyed my time in each of them. The company believes in growing their employees and promoting from within.

    Cons

    I have worked with challenging people, they are not a reflection of Brookdale as a whole.

    Advice to ManagementAdvice

    Continue to facilitate a culture that places the resident's needs first.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Employees are their best asset.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Brookdale Senior Living full-time for more than a year

    Pros

    The individual facilities and staff do their best and do care about service they provide to residents.

    Cons

    Local office is disorganized, field staff needs are low priority, salary linked to productivity (which is the norm in this industry)but scheduled assignments not fairly disbursed relative to geographic location/travel time so it is very difficult to meet standard, attitude seems to be "just get it done, don't care how". You survive by playing well with office staff as they control your every aspect of your work/home life with company. Have heard office staff openly talk about field staff in derogatory manner and everyone including management participated in discussion, even topics about individual performance improvement issues. Very poor employee training esp. with computer system. Employee either sink or swim. Swim at your own peril.

    Advice to ManagementAdvice

    Upper management needs to look closely at mid level and local office management style. All say the right thing and do something entirely different. Very hostile towards field staff and abusive.

  6.  

    LOVE my boss!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Activities  in  Germantown, TN (US)
    Current Employee - Activities in Germantown, TN (US)

    I have been working at Brookdale Senior Living full-time for less than a year

    Pros

    I love the atmosphere we have here at The Solana, it's happy, energetic and FUN! I honestly don't think "ugh, I have to go to work today"....more like "Yes! I have a fun job and the people I work with like me and I like them, the residents are happy to see me every day and I feel like I am making a very big difference in their lives. I am constantly encouraged by my supervisor, she has so many great ideas and loves to hear mine as well. I feel like this will be the company I ultimately retire from......many, many years from now!

    Cons

    I wish the facility were larger, we are almost at capacity and I feel bad for people living in less than optimum communities.

    Advice to ManagementAdvice

    Training needs to be a little more cohesive and up to date.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Office Manager
    Current Employee - Business Office Manager

    I have been working at Brookdale Senior Living full-time for more than 5 years

    Pros

    The management team and staff at the community were I work is excellent. They truly care about the residents.

    Cons

    Very heavy workload, but the results are very satisfying.

    Advice to ManagementAdvice

    Regional and corporate management need to be more in tune with the challanges faced by staff at the community level and provide a more formal and structured training for community leadership.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Best company I have ever worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing Manager  in  Oklahoma City, OK (US)
    Current Employee - Sales and Marketing Manager in Oklahoma City, OK (US)

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    The culture and values of this company is alive in my community! Everyone from our care associates to our regional/divisional team want nothing more than the best for each resident and family we serve! There are also great beenfits and growth opportunities for the employees.

    Cons

    None! This is a growing company and the CEO is an amazing leader for us!

    Advice to ManagementAdvice

    Thank you for your continued support and leadership! I look forward to many more years of working for this company thanks to all of you!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at Brookdale Senior Living full-time for more than a year

    Pros

    Knowledgeable clinical and operations teams make a great place to work.

    Cons

    Sometimes it is hard not to feel stagnate in your position

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Brookdale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook  in  Clearwater, FL (US)
    Current Employee - Cook in Clearwater, FL (US)

    I have been working at Brookdale Senior Living full-time for more than a year

    Pros

    People, benefits, hours ,residents ,location.

    Cons

    Weird requests made for dinner service.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company that I'm glad to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Director  in  Houston, TX (US)
    Current Employee - Executive Director in Houston, TX (US)

    I have been working at Brookdale Senior Living full-time for more than 8 years

    Pros

    Cultures, people, benefits, growth potential

    Cons

    If I had any I wouldn't share them publicly.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO

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