Brinker Reviews

Updated 15 October, 2014
Updated 15 October, 2014
87 Reviews
3.4
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Brinker Chairman, President, and CEO Doug Brooks
Doug Brooks
46 Ratings

Review Highlights

Pros
  • Flexible hours during down times (in 5 reviews)

  • Great culture, great work life balance (in 5 reviews)


Cons
  • long hours management can treat you like a child (in 7 reviews)

  • Work-Life balance is nonexistent (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Manager in West Springfield, MA (US)
    Former Employee - Kitchen Manager in West Springfield, MA (US)

    I worked at Brinker full-time (more than 8 years)

    Pros

    Great Pay, Benefits, great management

    Cons

    Long hours, not enough room for advancement

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    mediocre experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Real Estate Manager in Dallas, TX (US)
    Current Employee - Real Estate Manager in Dallas, TX (US)

    I have been working at Brinker full-time (more than an year)

    Pros

    Brinker tries to achieve a good work hard, play hard atmosphere.

    Cons

    The company can be very political.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Sad and disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Bellevue, WA (US)
    Former Employee - Restaurant Manager in Bellevue, WA (US)

    I worked at Brinker full-time (more than 5 years)

    Pros

    With the right Area Director your job can be enjoyable and rewarding.

    Cons

    With this company it's not what you know, it's who you know. The General Manager should have experience in restaurant management and work their way up the ladder. Brinker used to hire from within, unfortunately that is no longer the case. Retaliation is prevalent. Micro-managing is abundant. Lying is a daily occurrence.

    Advice to ManagementAdvice

    Open your eyes to what is going on in each restaurant on a daily basis. Check turnover of hourly team mates, training new people costs money. When someone calls the Whistle Blowers hotline, take their complaints seriously in a timely manner. Most employees complain about their job and move on, those with the passion to call in with an issue usually have valid complaints.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It will serve a purpose...for a time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Richmond, VA (US)
    Current Employee - Server in Richmond, VA (US)

    I have been working at Brinker full-time (more than 5 years)

    Pros

    Flexibility of schedule especially for those pursuing college degrees or other education

    Cons

    Built upon a strong foundation some managers fail to carry through on values of the culture

    Advice to ManagementAdvice

    Upper management should thoroughly vet lower level management before hire

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Change has hurt this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Line Cook in Metairie, LA (US)
    Former Employee - Line Cook in Metairie, LA (US)

    I worked at Brinker full-time (more than 10 years)

    Pros

    The company is easy to get a job, but this will also mean that other new people are constantly coming in. They have annual softball league which is always fun and after long term yearly bonus is available.

    Cons

    Yearly bonus does not add up to a real vacation. There is no vacation pay that was removed in2011. Training is virtually nonexistent. The change in company direction came after original owner died and has not gotten better. No benefits and insurance is so high it is unaffordable even by management.

    Advice to ManagementAdvice

    Keep the employees you have because it is hard to find good help and with no benefits it will be even harder.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Not for those who care or want to succeed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Culinary Manager
    Current Employee - Culinary Manager

    I have been working at Brinker full-time (more than 8 years)

    Pros

    You get a paycheck, that's it.

    Cons

    As a manager, you are constantly required to cut hours to make your budget/plan. By doing this, you are required to cook, be a dishwasher, be a server, be a host, run the window, etc. we put in 70 hour work weeks and then get the "you need to cut more hours" from the schedule.

    Your GM is not held accountable. You will work your butt off to get ahead but at the end of the day, it's just to make them look good. I was recently told to "figure out the solution" for a problem we've had for a year. My GM doesn't care about it. Rather than hold him accountable, it's left to me. It's easier to tell me to do something rather than my boss who is ultimately the one who should be making those decisions

    Work life balance is absolutely non existent. They talk a big game but there's no follow through.

    I've been promotable for 2 years and have been passed over twice. They don't like promoting women. It's only happened once in my career (almost 8 years).

    Advice to ManagementAdvice

    Hold GMs accountable for their location, not only their managers. Very few of us are getting the development we need and deserve. You are constantly telling us to. "Look in the mirror". May I suggest you do the same?

    We can cut all the hours you want but that work is still there to do. Your managers aren't leaders, they are highly paid hourly workers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Excellent management and employee support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Ormond Beach, FL (US)
    Former Employee - Server in Ormond Beach, FL (US)

    I worked at Brinker part-time (less than an year)

    Pros

    Managers are some of the best in the industry. In confluence with the sincere, caring work environment, it is second to none. Excellent employee training.

    Cons

    Hard to get full time as a server. However 30 hours is considered full time in the food industry by many, so that may be why.

    Advice to ManagementAdvice

    Delineate side work so that staff is not responsible for designating duties. This would help to ensure equity in designation of side work.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    A fabulous culture that's dying...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Brinker full-time (more than 3 years)

    Pros

    There are many nice people and a relaxed work environment.

    Cons

    New management is trying to make Brinker better but in doing so, they loose what sets Brinker apart. Things aren't the same anymore and every decision that is made seems to make things worse.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great place to develop career foundations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Director in Dallas, TX (US)
    Former Employee - Marketing Director in Dallas, TX (US)

    I worked at Brinker full-time (more than 5 years)

    Pros

    Great culture, career developers, many professional connections

    Cons

    Siloed departments, needs more R&D for future growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Managing Partner/General Manager in Las Vegas, NV (US)
    Current Employee - Managing Partner/General Manager in Las Vegas, NV (US)

    I have been working at Brinker full-time (more than 8 years)

    Pros

    Love Chili's. Flexible work hours and schedule. Pay for performance, the bette you do, the better you make.

    Cons

    Health benefits are sub par. Used to be an industry leader in this, but have fallen way behind.

    Advice to ManagementAdvice

    Think 5-10 years ahead. Unemployment will return to the lows it was 5-6 years ago, at which point you will need something to attract talent.

    Recommends
    Positive Outlook
    Approves of CEO

Brinker Photos

Brinker has fun company-wide meetings. This was circus themed, with senior leadership dressed as clowns.
Todd Wilbur filmed the show Top Secret Recipe on Brinker campus.
Chili

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