Brinker
3.3 of 5 73 reviews
www.brinker.com Dallas, TX 5000+ Employees

Brinker Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.3 73 reviews

                             

71% Approve of the CEO

Brinker Chairman, President, and CEO Doug Brooks

Doug Brooks

(38 ratings)

68% of employees recommend this company to a friend
73 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Flexible hours during down times"
    in 5 reviews
  • "Compensation, structure, ability to move up and be promoted from within"
    in 3 reviews
Cons:

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Working for the Brinker company has been good

Server (Current Employee)
Saskatoon, SK

I have been working at Brinker part-time for more than 3 years

ProsThe job atmosphere at the Brinker position is great. Friendly co workers and good site set up. Pay average for the industry.

ConsSome of the customers can be unpleasant at times.

Yes, I would recommend this company to a friend

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General Manager

Managing Partner/General Manager (Current Employee)
Fort Worth, TX (US)

I have been working at Brinker full-time for more than 10 years

ProsMoney was great after many years with the company. great leadership training

ConsExpectations of performance outcomes were unattainable. It was always stated it was as simple as serving burgers and beer but that was 30 years ago. The dynamics of the company became very complex with entirely too many plates spinning at one time

Advice to Senior Managementvery stressful physically and mentally. Very difficult to balance quality of life

No, I would not recommend this company to a friend

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Brinker has ongoing changes for their operations.

Manager (Current Employee)

I have been working at Brinker full-time for more than 10 years

ProsBrinker has ongoing training and development. They are always looking forward to better their operations.

ConsChanges for the operators happen all at one time and you are expected to excel in every area of change in a short period of time.

Advice to Senior ManagementGet to know all levels of your management and team members. Don't just take the word of your buddies.

Yes, I would recommend this company to a friend

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Great place to work

Anonymous Employee (Current Employee)

I have been working at Brinker as an intern

ProsGreat culture, great work life balance

ConsChange can happen quickly, but some thungs needed for approval may take long to accomplish

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Coworkers, but rude customers.

Server/Wait Staff (Current Employee)
Grand Rapids, MI (US)

I have been working at Brinker part-time for more than a year

Pros-Coworkers make the job fun
-Almost like a family with the other workers
-50% off on days you work and 25% off the days you don't
-Decent money being made if you work for it
-Flexible hours, and others are always eager to pick up shifts you don't want or can't have
-New Management already better than previous GM

Cons-Customers are often rude
-treated like a servant and not a server
-felt like a punching bag for customers who had a bad day
-Rarely acknowledged for what we did right, and always acknowledged for what we did wrong.
-On some occasions, you may walk out of a lunch shift with $8 dollars for two hours of work.

Yes, I would recommend this company to a friend

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It's no longer the company Norman Brinker envisioned.

Manager (Former Employee)

I worked at Brinker full-time for more than 10 years

ProsThe Chili's and Maggiano's brands are strong and solid within the restaurant industry. Work hard and play hard are still part of the culture. Most everyone there is top-notch to work with. Community involvement is encouraged.

ConsTeam building and relationships, although "encouraged" are not always that easy unless you are "accepted" into the clique that runs your restaurant, brand or department. Benefit programs are expensive compared to other companies.

Advice to Senior ManagementThe "in" people are not always the best in the business. You've let a lot of star players go to the benefit of your competitors.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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People company first with a huge emphasis on living the company culture

Anonymous Employee (Current Employee)
Dallas, TX (US)

I have been working at Brinker full-time for less than a year

ProsDiscounts at company-owned restaurants, great office location, work-life balance

ConsLack of onboarding and formal training for new employees

Advice to Senior ManagementWork on hiring practices and improve selectivity

Yes, I would recommend this company to a friend

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It's a server job

Server (Current Employee)

I have been working at Brinker part-time for more than a year

ProsFlexible hours during down times. Fun crew to work with. Understanding management

ConsWorking on holidays mandatory. Restaurant is beginning to cater more to lower class customers. Identity crisis, do we want to be fine dining or do we want to be casual?

Advice to Senior ManagementQuit catering to the lower class.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great culture

Anonymous Employee (Current Employee)

I have been working at Brinker

Prosfun working atmosphere. Every day is different.

ConsEver changing rules. Management didn't follow through with their promises.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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job

Bartender (Current Employee)
Decatur, TX (US)

I have been working at Brinker full-time for more than 3 years

Prosvery flexable easy money always changint

Conslong hours management can treat you like a child

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Brinker reviews and ratings - including employee satisfaction and approval ratings for Brinker CEO Doug Brooks. All 73 reviews are posted anonymously by Brinker employees.