Borders
2.9 of 5 414 reviews
www.bordersgroupinc.com Ann Arbor, MI 5000+ Employees

Borders Reviews in Chicago, IL US

Updated Dec 20, 2013
All Employees Current Employees Only

2.6 22 reviews

                             

17% Approve of the CEO

Borders President and CEO Michael J. Edwards

Michael J. Edwards

(6 ratings)

35% of employees recommend this company to a friend
22 Employee Reviews Back to all reviews
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Later, much...

Assistant Manager (Former Employee)
Wilmette, IL (US)

I worked at Borders full-time for more than 10 years

ProsWorking at Borders was perfect and frustrating.

ConsGone. Broke. Extinct. Not to worry.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Staff, Great Supervisor, Troubled Company

Operations Manager (Current Employee)
Chicago, IL (US)

I have been working at Borders full-time for more than 3 years

ProsThe company wasn't doing well, but the people that worked alongside me turned what could have been an entirely negative experience into a mostly positive one.

My Supervisor, who was the District Manager of the Chicago Market, was a strong leader. He was honest and fair. I learned a lot from him and my time spent w/ him has helped in my post-Borders career.

My staff and colleagues, meanwhile, were equally strong. I learned as much from my subordinates as I did from my supervisors. We were in a sinking ship, and we knew it, and we worked together to keep it afloat as long as we could.

I worked in three separate stores while I was with Borders, and each experience was similar to the one before it; great staff, great supervisor, troubled company.

ConsFrom the onset of my employment, the company was in financial crisis. E-books were killing brick and mortar book retailers, and making our store monetary goals became more and more challenging as time went on. Everyone on staff knew that the book industry was in trouble. This made for some stressful situations. Company-wide conference calls were disheartening. Corporate management was panicked, and focuses were changing weekly in a desperate attempt to find something -anything- that would reverse the trends of the business. It was hard. And, ultimately, nothing worked. The company eventually closed its doors and we all lost our jobs.

No, I would not recommend this company to a friend

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not too bad, not too great either

Bookseller/Barista (Former Employee)
Chicago, IL (US)

I worked at Borders part-time for more than a year

ProsBeing surrounded by books is always nice!

ConsHours and pay are not great!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A soulless piece of meat

Bookseller (Former Employee)
Bolingbrook, IL (US)

I worked at Borders full-time for more than a year

ProsFun to work around books.

ConsManagement by humiliation
Smokers allowed more breaks than non-smokers
After 1 year of great service I was given a 00.17 raise
Employees expected to prepare special events off the clock

Advice to Senior ManagementGoing on the "warpath" is not inspiring --

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A Place To Be Missed

General Manager (Former Employee)
Chicago, IL (US)

I worked at Borders

ProsThe People. The product. The customers.

ConsCould be stressful at times due to the uncertainty of the compaies fate.

Advice to Senior ManagementWish they could have saved her.

Yes, I would recommend this company to a friend

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A good one

Bookseller (Current Employee)
Griffith, IN (US)

I have been working at Borders

ProsThe flexible schedule, the people, love of books and being appreciated.

ConsNo pay raises. Pushing us to books for donations to locale charities. This went on for way too long.

Advice to Senior ManagementYou needed to come down and do undercover boss and see exactly how things really were in the book selling trenches. But I guess your lack of concern in this area (our area), shows since you let the company go under.

Yes, I would recommend this company to a friend

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I miss it....

Cafe Seller (Former Employee)
Chicago, IL (US)

I worked at Borders

ProsGreat team
Great customers
Pay was ok

ConsLack of hours
Lack of growth
Snobby customers
Store closing

Advice to Senior ManagementMaybe yall should pay attention to more of the employee concerns if you are worried about numbers in the store. Most of our customers were returning customers so that whole Border Rewards percentage calculation was bs!

Yes, I would recommend this company to a friend

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Run. Run very far away and don't look back!

Bookseller (Former Employee)
Chicago, IL (US)

I worked at Borders

Prosmerchandise discount
some great co-workers
getting to see all the new book titles first
flexible hours for the most part

Consincompetent management
hostile work environment
no chance for advancement
no recognition for a job well done
constantly changing displays, themes, sections
no communication from management

Advice to Senior ManagementGive it up. Borders died years ago, even before Greg J. (former CEO) finished destroying it. Leave the rotting carcass like the vultures you are, and take your golden parachutes with you!

No, I would not recommend this company to a friend

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Don't follow health standards because they don't care about employees or customers.

Cafe Seller (Former Employee)
Oakbrook Terrace, IL (US)

I worked at Borders

ProsIt's hard to find a positive about this company and store, if you're a reader than employees are allowed to rent books from the store (yes, the same ones you as a customer end up buying "new".) Employees get a 33% off discount of books and media (the bad part of this is that Borders is usually so expensive that the discount usually just brings it near the range you'd buy it on Amazon, and if you're over the age of 16 then you're probably hoping for the best benefit of your job to be something other than a store discount.)

ConsShifts can last all day for a salary that's below minimum wage. Some employees have been romantically involved with each other in chaotic and unprofessional work enviorenment. Terrible HR department-employess have been sexually harassed by customers and sometimes by other employees. Customers can be extremely rude to employees. No opportunities to advance in the company and if there were then it's likely to another position that pays close to minimum wage. "Benefits" like medical and dental are as expensive as if you were to buy insurance on your own. Cafe doesn't have enough employees working at one time to follow health code at all and often do things like handle food with their bear hands, poorly wash dishes, hand customers regular coffee instead of decaf so they don't have to brew it.

Advice to Senior ManagementNeed to fix their HR department-Out of all the jobs I've worked at in my life, only at this company has sexual harassment been so tolerated. Customers are allowed to say nearly whatever they want to employees, and rarely does the HR department do anything about it. Customers have been known to practically stalk the girls that work in this store in and out of work and almost nothing is done about it. Also, too much in house flirting, dating, cliques, and MTV-esque drama for it to be called a professional work place.

No, I would not recommend this company to a friend

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Good

Cashier (Current Employee)
Gurnee, IL (US)

I have been working at Borders

ProsGood environment, fun atmosphere, books and discounts are nice

ConsCustomers, hours, computer systems/rewards system/coupons errors.

Advice to Senior ManagementN/A

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Borders reviews and ratings in Chicago, IL — including employee satisfaction and approval rating for Borders CEO Michael J. Edwards. All 22 reviews posted anonymously by Borders employees.