Blue Cross (TX)

  www.bcbstx.com
  www.bcbstx.com

Blue Cross (TX) Reviews

Updated 5 November, 2014
Updated 5 November, 2014
27 Reviews
3.1
27 Reviews
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Darren Rodgers
5 Ratings

Employee Reviews

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  1.  

    Six year employee during a period of tumultuous change.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Richardson, TX (US)
    Former Employee - Anonymous Employee in Richardson, TX (US)

    I worked at Blue Cross (TX) full-time (more than 5 years)

    Pros

    Coworkers are generally very nice people. Very diverse work force. Work hours are often flexible. Benefits are generally competitive.

    Cons

    Hours can often be very long, depending on the department. Work load can be heavy. Change is constant and often at very upsetting levels resulting in frequent organization realignments. Some of the drastic change is brought about by government and regulatory burden, but some of it is unnecessarily self inflicted.

    Advice to ManagementAdvice

    Make only the minimum necessary changes to departments, structures, processes and bosses due to unavoidable market force changes.Too often, the first strategy employed by management is: let's reorganize! This approach and the resulting chaos is highly stressful to employees and often, it just isn't necessary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Mediocre Place to Work in Texas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Richardson, TX (US)
    Current Employee - Anonymous Employee in Richardson, TX (US)

    I have been working at Blue Cross (TX) full-time (more than 8 years)

    Pros

    Fairly good work life balance
    Nice work space

    Cons

    Old-school mentality regarding promotions
    Skewed view of what diversity means

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Wellness coach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Wellness Coach in Richardson, TX (US)
    Current Employee - Wellness Coach in Richardson, TX (US)

    I have been working at Blue Cross (TX) full-time (more than an year)

    Pros

    Coworkers great people, high pay and benefits

    Cons

    Terrible program, terrible job since most of time spent trying to enroll people not coaching, way behind the competition in quality of program, managers and director have little knowledge or understanding of how to run wellness programs, almost everyone working more hours than paid

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    ITG-Not Impressive

    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (TX) as a contractor

    Pros

    Long term opportunities for part time employees

    Cons

    Not a good work environment.

    Doesn't Recommend
  6.  

    Strict but fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advocate
    Former Employee - Customer Advocate

    I worked at Blue Cross (TX) full-time (more than an year)

    Pros

    Decent pay and lots of opportunities for overtime. Very good at training you and preparing you as much as possible.

    Cons

    Upper management makes a lot of changes for the "good of the company" without much regard to the employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    a Company that cares about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Supervisor in Abilene, TX (US)
    Current Employee - Quality Supervisor in Abilene, TX (US)

    I have been working at Blue Cross (TX) full-time (more than 8 years)

    Pros

    This company will develop and set a person up for retirement - Additionally, the professional environment is a huge plus.

    Cons

    The only cons of this company - sometimes you may only promote to a limit and not be able to promote any higher depending on the area of expertise.

    Advice to ManagementAdvice

    This is a great company to work for to develop your management skills.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Mixed experiences at BCBSTX

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cliams Examiner III, Abilene TX in Abilene, TX (US)
    Former Employee - Cliams Examiner III, Abilene TX in Abilene, TX (US)

    I worked at Blue Cross (TX) full-time (more than 5 years)

    Pros

    BCBS is extremely employee-friendly with regard to benefits and training. They seem to be most successful at cultivating talent on the lower-management level.

    Cons

    The management style of BCBS in Abilene, Texas, was a mix of micro-managing, destructive divisiveness, and selective privilege. While most of my supervisors and senior supervisors were great, upper management encouraged a very visible split between "us" and "them," using information or withholding information to make the separation clear. Often upper management was condescending, elite, and dishonest. Instead of utilizing the talent on the floor, they ignored their employees' ideas, concerns, and constructive criticism. The work environment fluctuated between demoralized apathy to sheer frustration, largely due to the breakdown in respect and communication on the level of mid- to upper-management.

    Advice to ManagementAdvice

    Listen to your employers, actually listen, and realize they have a better understanding of their jobs, including problems and ways to improve, than you do. Give them credit for intelligence and a desire to excel; stop assuming that only management is worth your time and attention.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    developer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Dallas, TX (US)
    Current Employee - Developer in Dallas, TX (US)

    I have been working at Blue Cross (TX) full-time (more than an year)

    Pros

    nothing much about the pros...good benefits

    Cons

    No knowledge improvement and most of the time without work...

    Advice to ManagementAdvice

    technology competence is very out dated

  10.  

    Actuarial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Analyst in Richardson, TX (US)
    Current Employee - Actuarial Analyst in Richardson, TX (US)

    I have been working at Blue Cross (TX) full-time (more than an year)

    Pros

    Rotation Program
    Decent Work Life Balance
    Solid Study Program
    Interesting Projects
    Growth

    Cons

    Would be nice if they offered salary increases with exams instead of just bonuses. BCBSTX's study program is still very competitive though.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Stressful and all about numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Srevice Representative IIA
    Current Employee - Customer Srevice Representative IIA

    I have been working at Blue Cross (TX) full-time (more than 8 years)

    Pros

    Decent 401k and pension. Co workers friendly

    Cons

    Micro Managed ..open door policy is a joke. Workers stretched.

    Advice to ManagementAdvice

    Listen to your people. We know exactly how to make the providers satisfied as well as what will make us happy. If we are happy BC will be happy....and finally be #1. You have yo work on the inside before stepping out to the massed.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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