Blue Cross (MI)

www.bcbsm.com

Blue Cross (MI) Reviews

Updated 19 January, 2015
Updated 19 January, 2015
150 Reviews
3.4
150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross (MI) President and CEO Daniel J. Loepp
Daniel J. Loepp
79 Ratings

Review Highlights

Pros
  • Great benefits and a variety discount options available (in 16 reviews)

  • Good benefits , flexible work schedules (in 10 reviews)


Cons
  • Work life balance is a big issue for a good part of the year, but that is the nature of the insurance industry (in 6 reviews)

  • Very top heavy, manager and above are out for themselves and do not acknowledge or promote when appropriate (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Detroit, MI (US)
    Former Employee - Software Engineer in Detroit, MI (US)

    I worked at Blue Cross (MI) as a contractor (more than an year)

    Pros

    Large team size, which can learn a lot from teammate
    Work environment is awesome
    Good pay

    Cons

    Bad work life balance, sometimes need to be on call in the weekend and at night.
    Not good for new grad.

    Recommends
  2.  

    Web Editor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (MI)

    Pros

    I love it here.
    I learn a lot and they pay us well.
    They actually care about their work and the members who see the work.

    Cons

    None in particular.
    I'd really like to be an employee and not just a contractor soon.

    Advice to ManagementAdvice

    You're doing just fine.

    Recommends
    Positive Outlook
  3.  

    Rewarding company that promotes from within and lots of other benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (MI)

    Pros

    Health insurance, dental, and vision
    Typical work schedule of M-F, weekends and holidays off
    Promotes from within
    Cool programs, can take college classes onsite...

    Cons

    Unit Leader over you, then Team Leader over you and the UL, then Manager of you and the UL and the TL, etc.

    So, it becomes like the movie Office Space where the management can continue to hound you over the same things...a very capitalist workplace

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Everything that glitters......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Examiner in Detroit, MI (US)
    Current Employee - Claims Examiner in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (more than 5 years)

    Pros

    Great people and great potential. They have excellent benefits & business/personal workshops for employees.

    Cons

    It's not what you know at times, it's who. Union? What Union?

    Advice to ManagementAdvice

    Place yourself in employees shoes at times. Push personal favorites aside & think business all the time.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great Company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Marketing
    Former Employee - Sales and Marketing

    I worked at Blue Cross (MI) full-time (more than 5 years)

    Pros

    I really enjoyed working for BCBSM. They have great benefits, competitive compensation (in sales and marketing) and really care about their employees. They have put a lot of time, effort and money into developing great solutions for customers. Very ethical company with a great sense of community involvement and responsibility.

    Cons

    Work life balance is a big issue for a good part of the year, but that is the nature of the insurance industry. They are also typically slow to react to market changes. The stress of the job and the long hours can often create an unhappy work environment. If you don't like internal meetings and conference calls filling your schedule, this is not the company for you.

    Advice to ManagementAdvice

    A lot of emphasis is put on interaction between managers/directors and their staff, yet the managers and directors seem to be constantly involved in internal meetings that interferes with this objective. I definitely recommend an evaluation of this practice. The need for the meetings seems to be perpetuated by the fact that people don't respond timely to requests from internal teammates, but when you ask why they haven't responded, it's because they have been in internal meetings or on calls for the last several days. This just isn't the way to meet customer needs in an efficient manner.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Professional employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Detroit, MI (US)
    Current Employee - Business Analyst in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (more than an year)

    Pros

    BCBSM is committed to being the industry healthcare leader in the Greater Metropolitan Detroit area. They emphasize members first. They are very involved in the community. BCBSM is an organization where they believe in knowledge is power. They are truly an equal opportunity employer.

    Cons

    BCBSM could be more diverse. They could also streamline some of their processes. This would allow for better efficiencies across the entire firm.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Great place to make a name for yourself!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Detroit, MI (US)
    Former Employee - Intern in Detroit, MI (US)

    I worked at Blue Cross (MI) as an intern (more than an year)

    Pros

    Fun company culture.
    Really embracing intern involvement.
    You will do actual work, not just work the copy machine and get coffee.

    Cons

    If you're not interested in insurance, may be tough to focus on the work.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst - Pharmacy Network in Detroit, MI (US)
    Former Employee - Senior Analyst - Pharmacy Network in Detroit, MI (US)

    I worked at Blue Cross (MI) as a contractor (less than an year)

    Pros

    Great benefits, hard employees, diverse atmosphere, located in the heart of Detroit.

    Cons

    Cheap pay, along with Managers not being active, very distance with their employee, workers in department are very little due to high turnover, lots of favoritisms, if you don't know anyone in the company- good luck trying to apply for a permanent position. Job description require a college degree, some workers don't have it, but is put into the job because they are buddies with the manager.There is lots of politics in this company. Managers sits in their cubic demanding for work through emails. Micro managing the littlest, tedious things about the work. This company is very old fashion, doesn't look for improvement or doesn't care for changes. Managers are always in meetings, never care for the workers too much.

    Advice to ManagementAdvice

    be open, communicate, and reach out to your employees. Leaders need to be trained and go through a process of organization development.

    Doesn't Recommend
    Negative Outlook
  10.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Communications Specialist in Detroit, MI (US)
    Current Employee - Senior Communications Specialist in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (less than an year)

    Pros

    Good leadership, growth opportunities, cultre

    Cons

    Accountability for all team members

    Advice to ManagementAdvice

    More chances for contractors to become employees

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Detroit, MI (US)
    Current Employee - Customer Service Representative in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (more than 5 years)

    Pros

    You make good money for taking calls, great benefit package, union, nice facility, advancement opportunities, semi fun annual events, nice downtown area with plenty of great food options.

    Cons

    Stressful taking call after call of customers talking to you disrespectfully. Poor management who don't think you have a life outside the company. Too much gossiping when those efforts should be put into the work. Poor communication between reps and management. Poor working systems that give vague or unclear answers which you have to be accountable for.

    Advice to ManagementAdvice

    Invest in your systems and your reps who work so hard day in and day out. Be more understanding of the people lives who have invested in you. Learn how to be accountable and handle those calls when providers get irate, don't run. Encourage your reps and recognize the good ones.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Blue Cross (MI) Photos

Rooftop of the parking structure
Breakroom
BCBSM

+ Add Photo

Work at Blue Cross (MI)? Share Your Experiences

Blue Cross (MI)

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.