Blue Cross (MI) Reviews

Updated 15 October, 2014
Updated 15 October, 2014
129 Reviews
3.4
129 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blue Cross (MI) President and CEO Daniel J. Loepp
Daniel J. Loepp
71 Ratings

Review Highlights

Pros
  • Large company with great benefits and salaries (in 14 reviews)

  • Good benefits , flexible work schedules (in 10 reviews)


Cons
  • Very top heavy, manager and above are out for themselves and do not acknowledge or promote when appropriate (in 5 reviews)

  • No opportunities for advancement unless you get buddy-buddy with management and discuss your personal life with leadership (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Would not suggest

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (MI)

    Pros

    Benefits, flex time, nice PTO

    Cons

    Does not promote qualified candidates. Management is racist and uneducated. Unionized.

  2.  

    Solid company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (MI)

    Pros

    Good work life balance and great connections to make. The company tries to listen to what the employees have to say.

    Cons

    A lot of processes are extremely over complicated and it is difficult to change anything as so many people have worked there for so long and are not willing to change.

  3.  

    o.k.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (MI) full-time (more than 5 years)

    Pros

    some people are good and o.k.

    Cons

    too many vendors from outside

    Advice to ManagementAdvice

    trust employee

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    BA

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Blue Cross (MI)

    Pros

    It's a Job so can't complain

    Cons

    Too much for too little

  6. 2 people found this helpful  

    Good company to work for, but a lot of red tape.

    Current Employee - Project Manager in Detroit, MI (US)
    Current Employee - Project Manager in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (more than 8 years)

    Pros

    Benefits are great. Pretty good work-life balance. Strong leaders are sprinkled throughout the company.

    Cons

    Compensation model is changing for the worse. Communication from the top down is not always clear.

    Advice to ManagementAdvice

    Solicit more feedback from the front line employees about what things really need addressing. Reward high performing employees with more pay.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great to Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Care Analyst in Detroit, MI (US)
    Current Employee - Health Care Analyst in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (less than an year)

    Pros

    Low stress, pretty good pay, great health benefits, some departments allow working from home, really care about their employees and are constantly holding trainings, very committed to improving healthcare in the state of Michigan

    Cons

    15 days of vacation/sick leave combined for entry level, everything that normally comes with working for a company this large (variation by department), it is located in downtown detroit, promotions are a bit slow to come, not always challenging/engaging work (but again low stress)

    Advice to ManagementAdvice

    Keep doing what you're doing

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Manage IT INFRASTRCTURE

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (MI)

    Pros

    Great flexible employment environment. Working together as a family

    Cons

    Too much escalations in email communication including upper managers in every little request. No process in place or methodology in handling incongruous requests leads to employee burn out

    Advice to ManagementAdvice

    Management can do better to create a balanced life for employees by establishing integration processes between business and IT in prioritizing the incoming workload and having dedicated teams for operational issues vs project support

  9.  

    Overworked

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Southfield, MI (US)
    Former Employee - Customer Service Representative in Southfield, MI (US)

    I worked at Blue Cross (MI) full-time (more than an year)

    Pros

    Pay was good but no benefits

    Cons

    Mean supervisors and managers. No work/life balance.

    Advice to ManagementAdvice

    Be more understanding

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    You are expected to work over 40 hours a week with a 40 hour a week pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Blue Cross (MI) as a contractor

    Pros

    Lots of job offers, hopefully you will have everything they ask for.

    Cons

    You are expected to work as many hours as it takes on a daily bases without recognition.

    Advice to ManagementAdvice

    Be more in touch with the contractors after you hire them. I think BCBS does a good job at picking the right people for the right job. But the person who actually supervises them may not be happy that the person has been brought in and puts the new person in a position to be set up for failure.

  11. 2 people found this helpful  

    Experienced Customer Care Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Detroit, MI (US)
    Current Employee - Customer Service Representative II in Detroit, MI (US)

    I have been working at Blue Cross (MI) full-time (less than an year)

    Pros

    The employees have a very strong sense of comradery.

    Cons

    The training was inadequate & hurried.

    Advice to ManagementAdvice

    If you would like to quell your high turn over rate for employees, train them adequately. adequately

Blue Cross (MI) Photos

Rooftop of the parking structure
BCBSM

+ Add Photo

Work at Blue Cross (MI)? Share Your Experiences

Blue Cross (MI)

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.