Glassdoor is your free inside look at Blockbuster reviews and ratings - including employee satisfaction and approval ratings for Blockbuster CEO Michael Kelly. All 471 reviews are posted anonymously by Blockbuster employees.
14% of the CEO
Michael Kelly
Former Employee – worked at Blockbuster full-time for more than 7 years
Pros – Movies before they were available to the public.
Cons – The company was managed horribly and in the end they treated their staff like crap.
Advice to Senior Management – Value the employees working for you.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-23 12:08 PDT
Former Employee – worked at Blockbuster full-time for more than 7 years
Pros – Great people. Free movie rental and some basic business/customer service training.
Cons – Ineffective business practices and inability to adapt let to their closure.
Advice to Senior Management – Sinking ship unfortunately.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-18 13:55 PDT
Former Employee – worked at Blockbuster full-time for more than 8 years
Pros – Free rentals and lenient schedule
Cons – More work with minimal staff
Advice to Senior Management – Listen to the frontline
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-15 17:21 PDT
Former Employee – worked at Blockbuster part-time for more than 3 years
Pros – The staff were amazing the customers were amazing. Lots of opportunity for growth. Great perks!! Always keeping staff fully trained in all areas. Very flexible scheduling.
Cons – That it went bankrupt because of the American parent company having Canada co-sign a loan. Really old POS system and a failure to be innovative.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-11 20:32 PDT
Former Employee – worked at Blockbuster part-time for more than a year
Pros – Great employee programs, early access to movies, games, etc..., and the corporate culture is good. I really feel like I learned a lot about sales while I worked here, although your mileage may vary.
Cons – The management is highly incompetent, but ordinarily, the staff are able to keep the ship sailing at a normal rate.
Advice to Senior Management – Hire people to be store managers who know what they are doing.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-01-27 02:09 PST
1 person found this helpful
Former Employee – worked at Blockbuster part-time for more than 3 years
Pros – Pretty good job for a student. 10 free movie rentals per week, 10% discount on most merchandise, flexible schedules, interesting motivational contests, customers were generally nice.
Cons – The pay was quite low, the evening shifts finished around midnight,many employees were dishonest, and shoplifting happened much too frequently.
Advice to Senior Management – You should hire managers that are more disciplined and hire less teenagers. With a more controlled and structured work environment, my job would have easier.
No, I would not recommend this company to a friend
2013-01-08 08:28 PST
Current Employee – been working at Blockbuster full-time for more than a year
Pros – Empowering, fun, and rewarding with great employees
Cons – Company closed in Canada unfortunately
Advice to Senior Management – Come back
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-27 11:40 PST
Former Employee – worked at Blockbuster full-time for more than 7 years
Pros – Lots of fun and good staff
Cons – Blockbuster is now closed in Canada
Advice to Senior Management – it is no longer open in Canada
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-09-30 16:24 PDT
Current Employee – been working at Blockbuster
Pros – Free rentals for employees, in touch with new movies, games etc
Cons – Store manager staffed her 'favorites'
No notice on work schedule
Expected to cover last minute
Advice to Senior Management – Review store managers procedures carefully - district managers show more concern for employees than Store Managers. Upselling should be done by shelf pricing instead of on busy Friday night line up times.
No, I would not recommend this company to a friend
2010-10-27 09:48 PDT
Former Employee – worked at Blockbuster
Pros – The pay is good for what you do. You scan, enter names, organize and clean. You meet tons of people.
Cons – Friday evenings get nasty as drunk people come in to get discs. Some will be rude for sure.
Advice to Senior Management – Overall it was good. One can't expect much from retail management. They are themselves stressed to the hilt.
Yes, I would recommend this company to a friend
2010-01-22 00:49 PST
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