Blockbuster

  www.blockbuster.com
  www.blockbuster.com

Blockbuster Reviews

Updated 15 November, 2014
Updated 15 November, 2014
675 Reviews
2.8
675 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Blockbuster President Michael Kelly
Michael Kelly
150 Ratings

Review Highlights

Pros
  • Great weekly benefits with 10 free rentals a week (in 189 reviews)

  • We got ten free movies per week which was a great perk (in 158 reviews)


Cons
  • Unrealistic expectations, upper management out of touch with what the customer wanted (in 47 reviews)

  • unrealistic sales goals, upper management micro managed too much (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good pay, they care about the employees. Definitely a good college student job. Flexible hours, sad to see it slow down.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Leamington, ON
    Former Employee - Cashier in Leamington, ON

    I worked at Blockbuster part-time (less than an year)

    Pros

    A lot of good hours, benefits not so much. Could have been a suitable employer for students but the company no longer operates as it used to.

    Cons

    Employees always felt restricted to different positions, it was decent for temporary work, but it's too mind numbing. Boring and does not include enough opportunities for employees.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Fun part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Peterborough, ON
    Former Employee - Shift Supervisor in Peterborough, ON

    I worked at Blockbuster part-time (more than 3 years)

    Pros

    Great discount, 10 free rentals a week. Nice staff to work with, easy job. Be nice to people, recommend movies. I miss this job.

    Cons

    Store manager was causing more work than they completed. Not much room for advancement.

    Advice to ManagementAdvice

    Your training is good. There needs to be more training for advancement. Perks are good but need to keep an eye on store managers.

    Recommends
    Negative Outlook
  3.  

    Good while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager
    Former Employee - District Manager

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    Pretty good work/life balance. People were great and really passionate about movies.

    Cons

    Declining business model tough for sales.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Fantastic until the end, customers knew more about BBV Canada closing than the employees did.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Calgary, AB
    Former Employee - Store Manager in Calgary, AB

    I worked at Blockbuster full-time (more than 3 years)

    Pros

    The staff, the customers, the movies and games

    Cons

    Lack of direction from senior management when BBV Canada was going through bankruptcy. Not being able to receive extra copies of movies because the store didnt make money before I took over.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Key Holder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FT Shift Supervisor in Toronto, ON
    Former Employee - FT Shift Supervisor in Toronto, ON

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    Movies before they were available to the public.

    Cons

    The company was managed horribly and in the end they treated their staff like crap.

    Advice to ManagementAdvice

    Value the employees working for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good for entry into workforce and some basic experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Vancouver, BC
    Former Employee - Assistant Store Manager in Vancouver, BC

    I worked at Blockbuster full-time (more than 5 years)

    Pros

    Great people. Free movie rental and some basic business/customer service training.

    Cons

    Ineffective business practices and inability to adapt let to their closure.

    Advice to ManagementAdvice

    Sinking ship unfortunately.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    The people were wonderful, but head office didn't understand which films were valuable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Windsor, ON
    Former Employee - Shift Supervisor in Windsor, ON

    I worked at Blockbuster full-time (more than 8 years)

    Pros

    Free rentals and lenient schedule

    Cons

    More work with minimal staff

    Advice to ManagementAdvice

    Listen to the frontline

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    A great over all experience at Blockbuster Canada!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hamilton, ON
    Former Employee - Customer Service Representative in Hamilton, ON

    I worked at Blockbuster part-time (more than 3 years)

    Pros

    The staff were amazing the customers were amazing. Lots of opportunity for growth. Great perks!! Always keeping staff fully trained in all areas. Very flexible scheduling.

    Cons

    That it went bankrupt because of the American parent company having Canada co-sign a loan. Really old POS system and a failure to be innovative.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Stagnant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Vancouver, BC
    Former Employee - Sales Associate in Vancouver, BC

    I worked at Blockbuster part-time (more than an year)

    Pros

    Great employee programs, early access to movies, games, etc..., and the corporate culture is good. I really feel like I learned a lot about sales while I worked here, although your mileage may vary.

    Cons

    The management is highly incompetent, but ordinarily, the staff are able to keep the ship sailing at a normal rate.

    Advice to ManagementAdvice

    Hire people to be store managers who know what they are doing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    OK student job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Supervisor in Montreal, QC
    Former Employee - Shift Supervisor in Montreal, QC

    I worked at Blockbuster part-time (more than 3 years)

    Pros

    Pretty good job for a student. 10 free movie rentals per week, 10% discount on most merchandise, flexible schedules, interesting motivational contests, customers were generally nice.

    Cons

    The pay was quite low, the evening shifts finished around midnight,many employees were dishonest, and shoplifting happened much too frequently.

    Advice to ManagementAdvice

    You should hire managers that are more disciplined and hire less teenagers. With a more controlled and structured work environment, my job would have easier.

    Doesn't Recommend
    No opinion of CEO

Work at Blockbuster? Share Your Experiences

Blockbuster

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.