Blockbuster
2.8 of 5 611 reviews
www.blockbuster.com Dallas, TX 5000+ Employees

Blockbuster Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

2.8 611 reviews

                             

20% Approve of the CEO

Blockbuster President Michael Kelly

Michael Kelly

(128 ratings)

28% of employees recommend this company to a friend
611 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Great weekly benefits with 10 free rentals a week"
    in 172 reviews
  • "10 free movies a week and you get to see new releases before they were released for rentals"
    in 144 reviews
Cons:
  • "Unrealistic expectations, upper management out of touch with what the customer wanted"
    in 45 reviews
  • "unrealistic sales goals, upper management micro managed too much"
    in 31 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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Fun part time job

Shift Supervisor (Former Employee)
Peterborough, ON

I worked at Blockbuster part-time for more than 3 years

ProsGreat discount, 10 free rentals a week. Nice staff to work with, easy job. Be nice to people, recommend movies. I miss this job.

ConsStore manager was causing more work than they completed. Not much room for advancement.

Advice to Senior ManagementYour training is good. There needs to be more training for advancement. Perks are good but need to keep an eye on store managers.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good while it lasted.

District Manager (Former Employee)

I worked at Blockbuster full-time for more than 5 years

ProsPretty good work/life balance. People were great and really passionate about movies.

ConsDeclining business model tough for sales.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Fantastic until the end, customers knew more about BBV Canada closing than the employees did.

Store Manager (Former Employee)
Calgary, AB

I worked at Blockbuster full-time for more than 3 years

ProsThe staff, the customers, the movies and games

ConsLack of direction from senior management when BBV Canada was going through bankruptcy. Not being able to receive extra copies of movies because the store didnt make money before I took over.

No, I would not recommend this company to a friend

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Key Holder

FT Shift Supervisor (Former Employee)
Toronto, ON

I worked at Blockbuster full-time for more than 5 years

ProsMovies before they were available to the public.

ConsThe company was managed horribly and in the end they treated their staff like crap.

Advice to Senior ManagementValue the employees working for you.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Good for entry into workforce and some basic experience.

Assistant Store Manager (Former Employee)
Vancouver, BC

I worked at Blockbuster full-time for more than 5 years

ProsGreat people. Free movie rental and some basic business/customer service training.

ConsIneffective business practices and inability to adapt let to their closure.

Advice to Senior ManagementSinking ship unfortunately.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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The people were wonderful, but head office didn't understand which films were valuable

Shift Supervisor (Former Employee)
Windsor, ON

I worked at Blockbuster full-time for more than 8 years

ProsFree rentals and lenient schedule

ConsMore work with minimal staff

Advice to Senior ManagementListen to the frontline

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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A great over all experience at Blockbuster Canada!!!!

Customer Service Representative (Former Employee)
Hamilton, ON

I worked at Blockbuster part-time for more than 3 years

ProsThe staff were amazing the customers were amazing. Lots of opportunity for growth. Great perks!! Always keeping staff fully trained in all areas. Very flexible scheduling.

ConsThat it went bankrupt because of the American parent company having Canada co-sign a loan. Really old POS system and a failure to be innovative.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Stagnant

Sales Associate (Former Employee)
Vancouver, BC

I worked at Blockbuster part-time for more than a year

ProsGreat employee programs, early access to movies, games, etc..., and the corporate culture is good. I really feel like I learned a lot about sales while I worked here, although your mileage may vary.

ConsThe management is highly incompetent, but ordinarily, the staff are able to keep the ship sailing at a normal rate.

Advice to Senior ManagementHire people to be store managers who know what they are doing.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

OK student job

Shift Supervisor (Former Employee)
Montreal, QC

I worked at Blockbuster part-time for more than 3 years

ProsPretty good job for a student. 10 free movie rentals per week, 10% discount on most merchandise, flexible schedules, interesting motivational contests, customers were generally nice.

ConsThe pay was quite low, the evening shifts finished around midnight,many employees were dishonest, and shoplifting happened much too frequently.

Advice to Senior ManagementYou should hire managers that are more disciplined and hire less teenagers. With a more controlled and structured work environment, my job would have easier.

No, I would not recommend this company to a friend

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Fun environment

District Manager (Current Employee)
Edmonton, AB

I have been working at Blockbuster full-time for more than a year

ProsEmpowering, fun, and rewarding with great employees

ConsCompany closed in Canada unfortunately

Advice to Senior ManagementCome back

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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