Best Buy

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Best Buy Reviews

Updated 21 August, 2014
Updated 21 August, 2014
5,618 Reviews

3.3
5,618 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
1,766 Ratings

Review Highlights

Pros
  • Finally the employee discount is one of the best I have ever seen or heard of (in 681 reviews)

  • Most of the people know what they are talking about and fun to work with (in 108 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 165 reviews)

  • The pay was low, even for full time employees that have been there for a long time (in 163 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It was a great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate  in  Toronto, ON
    Former Employee - Best Buy Sales Associate in Toronto, ON

    Pros

    The managers were great, and so were the employees. The discount was incredible. I learned a lot from the job. We were also paid for training.

    Cons

    I think it had more to do with the fact that I was new and only 17 when I started, I found it was a bit cliquey. We also had to stay at least half an hour later after closing, which kinda sucked when finishing so late at night.

    Advice to ManagementAdvice

    I guess my advice would be to try and make it easier for the new employees by making them feel more welcome.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Sneaky sales practices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    Pros

    Good electronics company. Lots of selection for people to purchase.

    Cons

    Didn't like how they treated new employees learning the sales process. It also made me feel bad about approaching customers with options.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    terrible environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good employee discount but that's about it

    Cons

    low pay, bad hours for many employee, shady business practices (illegal)

    Advice to ManagementAdvice

    "head up their butt" is the only phrase I could use to describe them well

    Doesn't Recommend
    Negative Outlook
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  5.  

    good for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    friendly staff, fun job, you learn a lot

    Cons

    scheduling is usually an issue.

    No opinion of CEO
  6.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Sales Associate  in  Woodbridge, ON
    Current Employee - Best Buy Sales Associate in Woodbridge, ON

    Pros

    - Great environment
    - Easy job
    - Time-off Policies
    - Work-life balance

    Cons

    - Raises aren't that great.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Cashier. Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Vancouver, BC
    Former Employee - Sales Representative in Vancouver, BC

    Pros

    Long breaks, Great discounts on merchandise. You do gain a lot of knowledge and gain a lot of information on the newest technology coming out. Great people working with you.

    Cons

    Horrible work environment (not professional). The company is dishonest in all its warranties and the return policies. They might treat there staff well pay wise, but for all the complaints you receive face to face, and the resentment given to you because you were in the wrong place at the wrong time is unbearable. And the worse part is you know your the wrong one in the situation. what the customer is saying is right you agree, "yes you have every right to get angry"

    Advice to ManagementAdvice

    Take a hint from never once receiving a Compliment from a customer and make some changes. Realize that your primary reliably on customer loyalty is all you have in this day in age....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    lots to learn, u gain nice experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    fair ground to explore and learn at this place

    Cons

    no commission at the work place, it should be on commission

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A great place to work for people looking for a challenging and fun experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    you meet some amazing people working at best buy. you will learn and grow and interact with many different individuals. In the realm of every growing technology the training they provide is a big help

    Cons

    low pay. management expect to much out of employees for sub par compensation.
    pressure to reach sales goals overlooks being understanding with certain employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great place to work, educate customer and educate oneself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Internet Specialist  in  Winnipeg, MB
    Former Employee - Internet Specialist in Winnipeg, MB

    Pros

    Career advancement, LEARNING OPPORTUNITIES WHILE WORKING WITH THEM

    Cons

    THE SALARY WAS NOT VERY GOOD, I HAD TO TAKE UP ANOTHER SECOND JOB TO SUPPLEMENT

    Advice to ManagementAdvice

    Keep up Good work

  11.  

    good

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Leamington, ON
    Current Employee - Sales Associate in Leamington, ON

    Pros

    pay was good very good

    Cons

    hours bad, very very bad

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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