Best Buy

www.bestbuy.com
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Best Buy Reviews in Houston, TX

Updated 2 February, 2015
Updated 2 February, 2015
121 Reviews
3.4
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Best Buy CEO Hubert Joly
Hubert Joly
121 Ratings

Review Highlights

Pros
  • You get a nice employee discount on the items that you can get for cheap on amazon (in 780 reviews)

  • The pay is descent only if you are working for GeekSquad, great discount for employees (in 328 reviews)


Cons
  • Work life balance only exists under quality General Management which is rare (in 217 reviews)

  • full time position due to nobody moving in current full-time positions for higher ones (in 199 reviews)

More Highlights

121 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great except for store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in League City, TX (US)
    Former Employee - Customer Service Specialist in League City, TX (US)

    I worked at Best Buy

    Pros

    Friendly, easy going, everyone knows what they're talking about when it comes to their respective departments. Never met an employee that was rude to me!

    Cons

    Had to move my surgery date because they would not give me time off for no apparent reason and then asked to leave the company because of my medical issues.

    Advice to ManagementAdvice

    Store manager is very rude and has all employees work excessively late doing silly tasks that do not affect the store. I have stayed several times until 1-2 AM on a school night when we didn't have truck. I was reminded I could be laid off if I left before everyone else even though I'm not 18 and not allowed to work past 10 as per city law.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Flexible hours but not enough opportunities for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX (US)
    Former Employee - Customer Service Representative in Houston, TX (US)

    I worked at Best Buy

    Pros

    I worked at Best Buy while I was in school and it was great because of the flexible hours. Discounts were awesome and I loved learning about electronics. I also met some great people that I worked with and we still all hang out from time to time.

    Cons

    I worked in Customer Service and Geek Squad and the customers were really difficult to deal with. Dealing with angry customers was emotionally draining! For that reason I cannot go back to retail ever again. It is also really hard to move up in this company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    Easy & fun part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX (US)
    Former Employee - Sales Associate in Houston, TX (US)

    I worked at Best Buy

    Pros

    Great co-workers and management at this store. Always had fun and days usually went by fast.

    Cons

    Their pay was too low and I had to look for something else.

    Recommends
    Positive Outlook
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  5.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Sales Specialist in Pasadena, TX (US)
    Current Employee - Computer Sales Specialist in Pasadena, TX (US)

    I have been working at Best Buy

    Pros

    Great Environment, Not Hard Work, Great Discounts on Products and Services

    Cons

    Work-Life Balance, Sucky Store, Okay Managers

    Advice to ManagementAdvice

    Focus on your front line Employees more

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Theater Sales Associate in Houston, TX (US)
    Current Employee - Home Theater Sales Associate in Houston, TX (US)

    I have been working at Best Buy part-time (less than a year)

    Pros

    Good benefits, Great job for seasonal.

    Cons

    Scheduling is a little weird, a lot of changes in one week.

    Advice to ManagementAdvice

    Manage scheduling better.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    DI Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Best Buy Sales Associate in Cypress, TX (US)
    Former Employee - Best Buy Sales Associate in Cypress, TX (US)

    I worked at Best Buy full-time (more than a year)

    Pros

    The people you work there with are great. They're really helpful with training and pay above minimum wage. Flexible Hours

    Cons

    They make you go through a mandatory sales training, if you do fail it. You get a written report on it. There's alot of things changing with management and store wise. Loads of training programs that you have to do at home or at work, depending how busy you are.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Full time sales lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Best Buy Mobile Lead in Houston, TX (US)
    Current Employee - Best Buy Mobile Lead in Houston, TX (US)

    I have been working at Best Buy full-time (less than a year)

    Pros

    Decent pay, less stressful non commission enviornment,paid holidays if full text, excellent discount,Excellent benefits.

    Cons

    No commission, because of no commission some people aren't dedicated to working hard, some leads and management are thrown into their position without being properly trained, the computer system is horrible. best buy doesn't tell all there employees all the promos

    Advice to ManagementAdvice

    Out of everything else update the computers, help better train management,and pay attention to people under management.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    sales consultant - video gaming/life style

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Houston, TX (US)
    Current Employee - Retail Sales Consultant in Houston, TX (US)

    I have been working at Best Buy

    Pros

    Employee discounts. manageable shifts. Cool environment for gadget lovers.

    Cons

    need more shift hours. 15-18 hours per week will not fetch much pay to manage our own daily needs.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Houston, TX (US)
    Former Employee - Customer Service Representative in Houston, TX (US)

    I worked at Best Buy part-time (more than a year)

    Pros

    Discount, Discount, Discount, Discount
    Nice for a first retail job, not difficult at all
    Discount, Discount, Discount, Discount

    Cons

    Management, hours, pay, employees, poor benefits, low pay, unreliable training methods.
    Lack of communication with management.

    Advice to ManagementAdvice

    Don't play favorites and promote the hardworking.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Good experience

    Current Employee - Mobile Sales Consultant in Houston, TX (US)
    Current Employee - Mobile Sales Consultant in Houston, TX (US)

    I have been working at Best Buy part-time (more than a year)

    Pros

    Very flexible with school schedule, great for part-time job while being in school

    Cons

    Must work weekends and holidays

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