Bell Mobility

  www.bellmobility.ca
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Bell Mobility Reviews

Updated 12 August, 2014
Updated 12 August, 2014
95 Reviews

3.2
95 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bell Mobility President & CEO George Cope
George Cope
27 Ratings

Review Highlights

Pros
  • Very supportive community there to help with work-life balance in a major way (in 7 reviews)

  • Only reason I would suggest working for Bell Mobility is to have a free cell phone plan (in 6 reviews)


Cons
  • Management and work life balance (in 3 reviews)

  • call centre was shut down - in order to "expand operations out to the west" (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Working experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ICT Hardware Support Associate  in  Mississauga, ON
    Former Employee - ICT Hardware Support Associate in Mississauga, ON

    Pros

    If you are new to Canada and would like to gain Canadian work experience, this is the best place to start. Managers are very supportive. You can learn a lot. You can get a good reference in your resume.

    Cons

    PMP (Professional Management Program) at Bell Mobility is a full time unpaid job. They make you to work more, but you will learn good from it

    Advice to ManagementAdvice

    Offer this job with stipend.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Opressive anti employee company policies especially after unionisation did not go through

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    Pros

    nice campus/office, location and benefits

    Cons

    counter productive environment company continuously earns more but sales employees earn progressively lesser

    Advice to ManagementAdvice

    be careful ! employees are unhappy across the board

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Dorval, QC
    Former Employee - Customer Service Representative in Dorval, QC

    Pros

    Really good benefits at entry level. Lot of training. Job security after your probation. Opportunities to get a bonus each year, even yr first

    Cons

    A lot of stress, because of unhappy customers + mandatory sales. Pretty far for downtown, expect to loose 2 hrs in traffic per day. Difficult to have daytime m-f or student schedules. No collaboration between depts.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    If George Cope can clone himself, Bell has it made - otherwise...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing
    Former Employee - Marketing

    Pros

    My division was a collaborative, friendly culture with work-life balance. We had the opportunity for flexible hours to accommodate the needs of our families (day care, school schedules, medical appointments), and to work from home using the secure network - a great advantage to a company trying to sell such services to other businesses!

    Cons

    There was not much room for advancement given how often Bell lays off staff. The semi-annual performance-review process is not very useful to management nor employees. The time to calibrate the various managers' measurements of their respective staff to each other is not at the end of the review period, but at the beginning. For a lot of us, it felt like the whole process and outcome was a rationalization to not pay earned bonuses and keep salaries at least in line with inflation.

    Advice to ManagementAdvice

    Get George Cope's vision down to the level of every manager as soon as possible.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Great at first, slowly went down hill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant

    Pros

    Decent commission if you work in a busy location. I had the opportunity to work with some great people over the years.

    Cons

    No appreciation for hard work and dedication. Management only cares about the numbers, not about client satisfaction or loyalty. A lot of shady people who work there lie to customers to make the numbers look good on paper/maximize on commission without regard for the best interest of the customer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    As much as I may have learned from the experience, their Unpaid Internship is unethical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative Associate  in  Mississauga, ON
    Former Employee - Creative Associate in Mississauga, ON

    Pros

    As a creative, and a student I did learn some great on the job skills. It's kinda hard for me to judge the PMP. I did learn some important things for myself that helped me out later (technical skills), however if you can get them at a paid job I HIGHLY recommend doing the latter.

    These are not skills exclusive to PMP. AT ALL.

    Cons

    Side work seems pretty much like the busy work they didn't want their actual employees to do. Expect to work long hours.

    Advice to ManagementAdvice

    At least pay for gas, food, something!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great experience for high school graduates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant  in  Richmond, BC
    Former Employee - Sales Consultant in Richmond, BC

    Pros

    Flexible hours
    Great customer service experience
    Learn a lot through webminar
    Get rated by mystery shoppers
    Great reward program for staff

    Cons

    Have to be competitive to get commission
    It becomes boring

    Advice to ManagementAdvice

    keep up the good work!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great boost to learning corporate experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support  in  Mississauga, ON
    Former Employee - Technical Support in Mississauga, ON

    Pros

    All working staff act professionally and are great people to network with.
    The working environment is extremely good. There are little to none working politics involved which is great motivator.

    Cons

    Bell Mobility needs to develop more social programs where employees can contribute and give back to the community in social events such as blood drive and more.

    Advice to ManagementAdvice

    Keeping passionate employees motivated will always boost productivity.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    This is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great Bonuses and benefits all around

    Cons

    nothing bad to say about the bad

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Time not well spent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Mississauga, ON
    Former Employee - Customer Service Representative in Mississauga, ON

    Pros

    Some really good people to work with..but most of the good people are let go.

    Cons

    The culture is to obscure information, or maybe that is the industry. 7 years after I started the system finally tells you how many minutes you have left on your account.

    Advice to ManagementAdvice

    Any part of Bell should be a leader, transparent and honorable.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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