Bell Mobility
3.1 of 5 81 reviews
www.bellmobility.ca Mississauga, Canada 1000 to 5000 Employees

Bell Mobility Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.1 81 reviews

                             

77% Approve of the CEO

Bell Mobility President & CEO George Cope

George Cope

(22 ratings)

54% of employees recommend this company to a friend
81 Employee Reviews
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Review Highlights

Pros:
  • "Very supportive community there to help with work-life balance in a major way"
    in 6 reviews
  • "Only reason I would suggest working for Bell Mobility is to have a free cell phone plan"
    in 6 reviews
Cons:
  • "Management and work life balance"
    in 3 reviews
  • "call centre was shut down - in order to "expand operations out to the west""
    in 3 reviews
  • Show more review highlights

Reviews

 

Great Experience

Anonymous Employee (Former Employee)

I worked at Bell Mobility full-time

ProsGreat people to work with.

ConsPoor management at first level (team leader level).

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Worked at Bell professional management program

Anonymous Employee (Former Employee)

I worked at Bell Mobility full-time for less than a year

Prosoverall a great learning experience
different workshops for various skills you will need in your field
good communication with managers in my department

ConsLong hours, not much work life balance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Went down hill over time

Store Manager (Former Employee)
Red Deer, AB

I worked at Bell Mobility full-time for more than 5 years

Prosat first it was a real learning experience. running a store was like running a small business, you had a lot of leeway to make your own decisions and learn from them whether it was good or bad. you didnt have someone micromanaging you all the time but had support when you needed it.
the pay scale and bonuses were decent but not spectacular.

Consover time, there became a much more micromanage culture. a store manager could no longer make most of the decisions about his/her store. everything from hiring to scheduling to inventory was either computer controlled or required regional manager approval. even sales coaching was micromanaged from a regional level. it became a bit much.

Advice to Senior Managementhire good people, pay them properly, and let them do the job you hired them for. dont micro manage. if they have proven themselves in the past, let them continue to succeed in their own way. every store and manager is different and trying to paint them all with the same brush or use the same techniques will not be productive.

Yes, I would recommend this company to a friend

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Working with Bell was my first great opportunity in Canada and if you have the caliber you can

Sales Associate (Current Employee)
Mississauga, ON

I have been working at Bell Mobility full-time for more than a year

ProsWorking with Bell was my first great opportunity as I have totally new to Canada and I feel if you have the caliber you can move up the ladder no matter where . Bell values diversity and recognizes employee contributions.

ConsBell Mobility is not a industry leader . They intend to mix and match what other competitors are offering . Very expensive plans and least bother about consumer side rather they focus on making shareholder happy.

Advice to Senior ManagementIf you want to be recognized as Canada's best Telecommunication company you have to think differently and more consumer concentric.

No, I would not recommend this company to a friend

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Very good , Helpful colleagues

Project Manager (Current Employee)
Mississauga, ON

I have been working at Bell Mobility as a contractor for more than a year

Pros1 .Helpful Colleagues: All the PM's are located in same area and most of the contractors help when required.
2. Standardised Project management process
3. Seperate PMO office

Cons1. Location could be far if you are travelling from Markham or Richmond.
2. Weak matrix organizarion . Highly functional oriented.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Chop shop

Project Manager (Current Employee)
Toronto, ON

I have been working at Bell Mobility full-time for more than a year

ProsLearning and development opportunities are plenty such as online / e-learning. There is lot of room to grow provided one get in to the right group/team.

ConsOrganization has gone through a series of restructuring which has caused unnecessary pressure on new and existing employees. Due to this ongoing restructuring there's a lot of power struggle and opportunist movements within the management which makes things quite ugly and painful.

Advice to Senior ManagementPut people first. Bringing a change is good thing but it shouldn't be only at the cost of layoffs.

No, I would not recommend this company to a friend

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Will not promote you even if just through all the hoops

Sales Consultant (Former Employee)
Surrey, BC

I worked at Bell Mobility full-time for more than a year

ProsThey have a really good commission structure and a decent starting wage. They also have great benefits which include a free cell phone.

ConsIf you don't get along with a co-worker don't count on management helping resolve the problem. It's really hard to get a promotion even if you jump through all their hoops.

Advice to Senior ManagementHelp you talent bloom instead snuffing them out.

No, I would not recommend this company to a friend

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Career opportunities

Anonymous Employee (Current Employee)
Mississauga, ON

I have been working at Bell Mobility full-time for more than a year

ProsSalary, career direction, resources, exciting projects, benefits

ConsSome bureaucracy, slow decisions, middle management not so good

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good opportunities and great work/life balance.

Network Specialist (Current Employee)
Mississauga, ON

I have been working at Bell Mobility full-time for more than 10 years

ProsBonuses have been consistent throughout the years. Work environment is evolving rapidly, with changes providing a better work/life balance.

ConsHiring of contractors for internal positions has been rampant as of late.

No official career planning process. The HR department is non existent.

Advice to Senior ManagementLook into better fostering internal talent. Stop the hiring practice of bringing in contractors as opposed to internally.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good conditions, fair treatment

IT Consultant (Current Employee)
Montreal, QC

I have been working at Bell Mobility as a contractor for more than a year

ProsBell Mobility is a good client – it is relatively easy to work with them

ConsJust regular everyday’s issues most of the contractor face – nothing you can’t handle with a bit of professionalism

Advice to Senior ManagementRelatively good management

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Bell Mobility reviews and ratings - including employee satisfaction and approval ratings for Bell Mobility CEO George Cope . All 81 reviews are posted anonymously by Bell Mobility employees.