Bed Bath & Beyond
2.7 of 5 636 reviews
www.bedbathandbeyond.com Union, NJ 5000+ Employees

Bed Bath & Beyond Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

2.7 636 reviews

                             

48% Approve of the CEO

Bed Bath & Beyond CEO and Director Steve Temares

Steve Temares

(285 ratings)

43% of employees recommend this company to a friend
636 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "preach customer service; you will never receive better service in the retail industry"
    in 79 reviews
  • "Pay is good compared to other retailers"
    in 22 reviews
Cons:
  • "Very little room to promote since they only have little full time positions"
    in 40 reviews
  • "LONG hours, EARLY hours (Usual shift is 6am-5 for managers)"
    in 39 reviews
  • Show more review highlights

Reviews

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  • Approves of CEO

 

Excellent company to work with.

Anonymous Employee (Former Employee)

I worked at Bed Bath & Beyond

ProsVery friendly staff and seniors

Consnothing as far as I know

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Love working there and the people I work with

Sales Associate (Current Employee)
Dartmouth, NS

I have been working at Bed Bath & Beyond part-time for more than 3 years

ProsCustomers are great, fun to decorate rooms, for people, positive people and staff, creates great environment and team creation. General Manager knows her stuff, from creating a team to implementing process with successful results. Great organization. Everyone seems to work hard, and are proud of there store.

ConsGetting hours, most of all getting full time hours seem impossible

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good company for customers, not so much for employees

Anonymous Employee (Current Employee)
Whitby, ON

I have been working at Bed Bath & Beyond part-time for more than 3 years

Pros-preach customer service; you will never receive better service in the retail industry
-flexible hours for students
-meet some good people

Cons-store level employees are asked to do way more work than they are compensated for
-no job outline, responsibilities change as management sees fit
-voice is not heard as a store level employee, changes come from the top with no input from employees
-it appears many times that I (part-time employee and student) care more about the success of the company than management who treat it as a job and not a career
-poor hiring process leads to high employee turnover

Advice to Senior Management-improve the hiring process so that employee turnover is not so high and the company is not wasting time and money on training
-decrease the amount of responsibilities given to minimum wage employees, or pay them more
-listen to your employees and incorporate their ideas more into merchandising, operations, customer service, etc. The ones on the front line often know the ins and outs of the market they are working in

– I'm optimistic about the outlook for this company

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Awesome, friendly staff and management that are close like a family and back each other up

Sales Associate (Former Employee)
Vancouver, BC

I worked at Bed Bath & Beyond part-time for more than 3 years

Pros-Awesome people and management
-Great Incentive Benefits (20% off all merchandise with offers on other products every month that are at vendor cost-company makes no profit)
-paid 15 minute breaks, non-paid 45 minute lunches (in an 8 hour shift: 2 15's and one lunch)
-Great training
-Managers and other associates always willing to help
-Company PREACHES customer service like it was the Bible, and they truly give their all to try and provide it.

ConsExpect too much of associates for what they are paid (Sales Associates also have to work the cash registers, clean the facilities and store, stock the shelves, work in the stock rooms)
Pay is awful for amount of work (Expect minimum wage or just above)
Company talks about employee empowerment, but they don't really provide it (no independency, everything must be cleared by a manager)

Advice to Senior ManagementPay the employees more or just hire extra people so the associates do not end up becoming jacks of all trades. When they are expected to do everything, it can take away from customer service, which is the mantra of your company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's ok...nothing to get too excited about

Anonymous Employee (Current Employee)

I have been working at Bed Bath & Beyond

ProsGreat incentives and a great discount

ConsAll of my cons are specific to my store....

Advice to Senior ManagementStop hiring inappropriate people. You make the work environment gross.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Part-time trap for most. Full-time punishment for few.

Anonymous Employee (Current Employee)

I have been working at Bed Bath & Beyond

ProsWell run and professional company compared to other retailers. Return policy very easy to work with as an employee. Store operations well thought out and automated by corporate offices. Great customer service training.

ConsYou will never work harder for Part-time hourly wages with no benefits. Being made a supervisor or departmental manager is incredibly demanding and for a busy store, most will find it unsustainable.

Advice to Senior ManagementSince management rarely hires personnel unless they exaggerate their availability, as opposed to a solid window of availability, there is a problem with frequent call outs, especially on the front end. Core employees are extremely overworked to compensate. Despite very competent operating procedures, nothing survives when cashiers and departmental employees are out due to lack of availability so frquently.

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it was always busy environment

Line Wrapper (Former Employee)
North Las Vegas, NV (US)

I worked at Bed Bath & Beyond full-time for less than a year

Prosthey offer you a good salary

Consthe dusty environment made me suffer a lot of allergies that was one of a challenge for me.

Advice to Senior Managementthere should always have equal consideration for all employments and customers.

Yes, I would recommend this company to a friend

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A good employer

Sales Associate (Current Employee)
Nanuet, NY (US)

I have been working at Bed Bath & Beyond part-time for less than a year

ProsWorks with employee with scheduling

ConsAntiquated technology, needs to update all areas ie. cash registers

Yes, I would recommend this company to a friend

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Customer Service Desk

Customer Service Representative (Former Employee)
Fort Myers, FL (US)

I worked at Bed Bath & Beyond part-time for more than 3 years

ProsThe employees were great while at work

ConsThe Manangement team were asking way to much of hourly associates while the management sat at the computers for hours

Advice to Senior ManagementAqquire new management

No, I would not recommend this company to a friend

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Customer Service Supervisor

Anonymous Employee (Former Employee)

I worked at Bed Bath & Beyond part-time

ProsLove the customers and employees

ConsManagement not assisting employees and not following up on projects.

Advice to Senior ManagementListen to your employees

No, I would not recommend this company to a friend

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