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Bed Bath & Beyond
2.8 of 5 428 reviews
www.bedbathandbeyond.com Union, NJ 5000+ Employees

Bed Bath & Beyond Reviews

Updated Jun 17, 2013
All Employees Current Employees Only

2.8 428 reviews

                             

49% Approve of the CEO

Bed Bath & Beyond CEO and Director Steve Temares

Steve Temares

(197 ratings)

44% of employees recommend this company to a friend
428 Employee Reviews
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  • Culture & Values
         
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  • Approves of CEO

 

Awesome, friendly staff and management that are close like a family and back each other up

Sales Associate (Former Employee)
Vancouver, BC

I worked at Bed Bath & Beyond part-time for more than 3 years

Pros-Awesome people and management
-Great Incentive Benefits (20% off all merchandise with offers on other products every month that are at vendor cost-company makes no profit)
-paid 15 minute breaks, non-paid 45 minute lunches (in an 8 hour shift: 2 15's and one lunch)
-Great training
-Managers and other associates always willing to help
-Company PREACHES customer service like it was the Bible, and they truly give their all to try and provide it.

ConsExpect too much of associates for what they are paid (Sales Associates also have to work the cash registers, clean the facilities and store, stock the shelves, work in the stock rooms)
Pay is awful for amount of work (Expect minimum wage or just above)
Company talks about employee empowerment, but they don't really provide it (no independency, everything must be cleared by a manager)

Advice to Senior ManagementPay the employees more or just hire extra people so the associates do not end up becoming jacks of all trades. When they are expected to do everything, it can take away from customer service, which is the mantra of your company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It's ok...nothing to get too excited about

Anonymous Employee (Current Employee)

I have been working at Bed Bath & Beyond

ProsGreat incentives and a great discount

ConsAll of my cons are specific to my store....

Advice to Senior ManagementStop hiring inappropriate people. You make the work environment gross.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great staff team, great customers.

Sales Associate/Cashier (Current Employee)
Alpharetta, GA (US)

I have been working at Bed Bath & Beyond part-time for less than a year

ProsLoyal customers make my job easy. Since working there I have not felt the need to call in sick or felt as if I wanted to turn up late for work... Very supportive management team and plenty of consultant training opportunities.

ConsErratic scheduling. Not knowing how many hours you're going to get from week to week is somewhat unsettling.

Advice to Senior ManagementManagement need to keep their employees in the loop and be more up front about any plans they have for your future...

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Has been an enjoyable learning experience

Sales Associate/Cashier (Current Employee)
Denver, CO (US)

I have been working at Bed Bath & Beyond part-time for less than a year

ProsGreat co-workers, flexible work schedule

Consinconsistent hours, not enough feedback from managers

Advice to Senior ManagementDemanding but satisfying work, very busy all day long. Never seems to be enough people staffed.

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Great Highschool Job

Customer Service Lead (Former Employee)
Thousand Oaks, CA (US)

I worked at Bed Bath & Beyond part-time for more than 7 years

ProsGreat team environment, some opportunities for advancement, decent starting pay, flexibility with scheduling, liberal with vacation requests, good training, and a strong corporate culture

ConsSometimes you can definitely get over worked. My particular location would regularly hire out new people as opposed to promoting from within, although there were numerous people who did get promoted.

Advice to Senior ManagementRemember that everyone can get overworked. There's a lot to get done at BBB but don't forget associates are people too.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Decent

Sales Associate (Current Employee)
Lubbock, TX (US)

I have been working at Bed Bath & Beyond for less than a year

ProsGood Summer jobs for college students

ConsVery little pay for the work.

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1 person found this helpful  

Experience effected directly by management

Sales Associate (Current Employee)
Toms River, NJ (US)

I have been working at Bed Bath & Beyond part-time for more than a year

ProsEasy work
Generally Flexible Schedule
Decent pay for a teenager
Clear objectives and goals within the company
Co-Worker drama is around but at a low roar
Coworkers generally get along
Generally a good part time job or full time job if you aren't the primary income in the family

ConsManagement is hit or miss
Customers can be snobby
A lot is asked from a small work force
Awkward pay raises
EXTREMELY hard to move up
Hard to find coverage if you cant work hours because of lack of workers and availability diversity

Advice to Senior ManagementBe more caring and understanding and a little less rude to lower managers and associates. We are humans not super robots that can be 100% perfect all the time.

Yes, I would recommend this company to a friend

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Customer Service

Anonymous Employee (Current Employee)

I have been working at Bed Bath & Beyond full-time

ProsThis company is amazing they provide great opportunity to grow.

ConsThere are no cons for this company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Enjoyable yet intense work.

Department Manager (Current Employee)

I have been working at Bed Bath & Beyond full-time for more than 3 years

Pros-Great training -- Product knowledge is key and in most stores I find that the employees either know, or in the process of taking classes to be in the know.
-Great Atmosphere -- It can be stressful, managers and sales associates alike, but I think we try our best to establish a fun work setting.
-Unique to other retailers -- Anyone at any time, who's trained, can be given any task to do. If it's a manager top stocking freight, or a sales associate doing a rotation.

Cons-Managers coming from the outside in sometimes have the hardest time adjusting to the work. Most managers will need to perform with ladders and heavy freight. If you're at a smaller volume store there are times where you might not have anyone on your side to manage.
-Managers might come across as distant because of the sheer amount of work we're asked to do that doesn't always fit into the 48 hours.

Advice to Senior ManagementThe sales associates want to be managed. Nothing is worse than having someone come in and not know what to do. It helps build morale and make the associates feel like they've added something to the store.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall a good company but should pay the staff based on their PERFORMANCE, not just their previous pay scale.

Assistant Store Manager (Current Employee)

I have been working at Bed Bath & Beyond full-time for more than 8 years

ProsI've been with BBB for years and started as a part time employee. I moved to full time about a year after working there, then moved up the ladder as a department manager and then an assistant manager. I've never seen a store closing or layoffs/downsizing due to economic/financial hardships. Definitely a plus. Most of the managers and employees are great people who end up becoming like family. If you're a manager, you will see the people you work with more than your real family. Opportunity for advancement, although it is seen more often if you start as a department manager vs being a part time or full timer. Flexible schedules for part time employees. Always a challenging work environment.

ConsBe prepared, ask for the salary you really expect or need, that's all they will pay you! Doesn't matter how much more efficient you are with your job, your experience, or overall performance, what you get hired in at is about what you'll stay at for your employment duration. For anyone that has started from the bottom up, I'm sorry, because I know you are not being payed the same as your counterparts that were hired in from outside of the company. Expect a .5 to 3% pay increase at best per year and an increase of about $3,000 for moving from an assistant to a store manager. High turnover and since they do not have competitive pay there are definintlely some sub par employees who do not pick up their fair share of the work load and then the reliable part timers and full timers have to work that much harder and are held to a higher standard than other associates/managers who are in the same departments and positions.

Advice to Senior ManagementAll of our communications and actions filter from the top down. So to the CEO's, RVP's and down, give some positive feedback to help encourage all of the BBB staff and then provide guidance/training and solutions to some of the areas needing improvement instead of just telling everyone how much a certain area is sucking pond water.

Yes, I would recommend this company to a friend

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