Barnes & Noble

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Barnes & Noble Reviews

Updated 18 August, 2014
Updated 18 August, 2014
1,031 Reviews

3.3
1,031 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael Huseby
127 Ratings

Review Highlights

Pros
  • It's nice to get a decent discount on books and have access to the titles (in 49 reviews)

  • The one thing that I can say about this company is that you get a pretty great employee discount (in 90 reviews)


Cons
  • Very limited in the opportunity to grow beyond minimum wage (in 68 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job while working in high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller  in  Salt Lake City, UT (US)
    Former Employee - Bookseller in Salt Lake City, UT (US)

    Pros

    nice managers, friendly environment, easy going, company discounts, paid holidays

    Cons

    you run into a lot of wierdos that come in

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work for a student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller  in  McLean, VA (US)
    Former Employee - Bookseller in McLean, VA (US)

    Pros

    Great, fun, and interesting people. Flexible hours, which is great if you are a student. The longer you are there, the more personal days and vacation days you get. Raises every years. Good discounts. Allows for promotions. Because it is in a mall, its not as slow and library-like as a regular Barnes and Noble.

    Cons

    Low pay. They will start you off with minimum wage if they can. Its retail so you must work holidays. Because so many employees come and go, it can make it difficult for the workplace to run smoothly. It is a dying business so they really push membership sales and nook devices.

    Advice to ManagementAdvice

    Makes sure to walk into an actual Barnes and Noble every once in a while and stay for the day to see how the store works. Sometimes the policies and rules you have in place hinder our ability to get more work done. Planograms can be extremely difficult to accommodate since displays are usually smaller than the measurements corporate has.

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Fun place to work for all book lovers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Children's Book Seller  in  Clay, NY (US)
    Former Employee - Children's Book Seller in Clay, NY (US)

    Pros

    Great employee discounts. Coworkers typically are very active and dedicated to the store and store events.

    Cons

    Not many opportunities for raises, typically it is only yearly. Also not much room for advancement into corporate if you are looking to get into that.

    Advice to ManagementAdvice

    When working many off-hours and personal money is spent planning and creating company events.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Over all good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun and honest company, Loved working there

    Cons

    Pay is not that great, Started me off a minimum wage and had 4 years experience

  6.  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Manager  in  Tampa, FL (US)
    Current Employee - Merchandise Manager in Tampa, FL (US)

    Pros

    There is typically a great blend of people to work with, providing an enjoyable environment in which to work.

    Cons

    The real downside mostly comes from picky or confused customers who don't know what they want. Amazon being a major competitor is a source of stress as well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company to work for but constant efforts to reinvent during a technological wave.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The job is very much easy to learn and you will definitely be presented with opportunities for growth. You will build long lasting relationships with your colleagues that could prove to be beneficial in the changes you make in your life.

    Cons

    Times are changing for paper books so the identity of the bookstore is experiencing a significant shift.

    Advice to ManagementAdvice

    Push accountability, I feel that is one of the strongest allies in building a team here.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Overall, a very good environment to work in

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    -Good company
    -Clean, safe, pleasant environment

    Cons

    -Tiring to stand for hours
    -Fairly little pay (even if it is for starters)

  9.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cafe Server  in  Reading, PA (US)
    Current Employee - Cafe Server in Reading, PA (US)

    Pros

    Great first part-time job, flexible schedule and good pay(not minimum wage).

    Cons

    Having to learn all the drinks.

  10.  

    Started off great and progressively got worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Bookseller  in  Clifton, NJ (US)
    Current Employee - Lead Bookseller in Clifton, NJ (US)

    Pros

    Most of the people you work with are great. The store is beautiful and in an easy to get to location. Benefits are decent if you are full-time.

    Cons

    pay kind of sucks. Dental insurance is awful. Management is not on the same page and they can be hypocritical at a large portion of time. No matter how hard you work, they expect you to keep doing more. Not all the managers are like this, but some of them will be like "Customers are your first priority" but then when you're stuck with customers all day and couldn't do your projects you get in trouble, or talked to. VERY understaffed. Upper management talks about other employees.

    Advice to ManagementAdvice

    Get all the managers on the same page about everything. Lead by example. Cross-train everyone, this will not only ensure there is always somebody to do the job, but also make employees understand each other, and each other's jobs. It will also make employees get along with each other more and make everyone more understanding when certain things don't get done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head Cashier  in  Lahaina, HI (US)
    Current Employee - Head Cashier in Lahaina, HI (US)

    Pros

    Fun work environment, management was approachable and listened, flexible schedule at the location I worked at. Company values employees and offers good insurance benefits.

    Cons

    No specific cons that are different from any other employer...Normal cons as with any other jobs. Compensation could be a little higher due to the location of the store and the cost of living...but not a hard job by any means.

    Neutral Outlook
    Approves of CEO

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