Barnes & Noble

  www.barnesandnoble.com
  www.barnesandnoble.com

Barnes & Noble Reviews

Updated 15 October, 2014
Updated 15 October, 2014
1,109 Reviews
3.4
1,109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Huseby
153 Ratings

Review Highlights

Pros
  • The one thing that I can say about this company is that you get a pretty great employee discount (in 102 reviews)

  • It's nice to get a decent discount on books and have access to the titles (in 38 reviews)


Cons
  • You are expected to complete too many tasks for minimum wage (in 77 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so (in 57 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Good temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble (more than an year)

    Pros

    Flexible, most of the customers are great, cafe discount 50% off purchases

    Cons

    Some customers are really annoying and you have to guess what book they want since they have no idea.. and they expect you to know what book they are thinking in their head that they saw on tv or that their friend mentioned in a conversation one time... Or they'll demand a title of a book that doesn't exist since they are completely butchering the title! magazines! Customers will take a stack of magazines to the cafe of children's department and then flip through a couple of them & then leave them there. Customers hardly buy magazines, they don't need to since they can read them in the store for free! So at the end of the night we have stacks and stacks to put away!

    Advice to ManagementAdvice

    Book master & the PDTs need to be updated/upgraded! Magazines should be pay before u read!

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller
    Former Employee - Bookseller

    I worked at Barnes & Noble part-time (more than an year)

    Pros

    Discounts are very useful if you are a high school student/college student. Flexible hours for students and part-timers.

    Cons

    Mostly will have to work weekends if a student. Minimum wage and only increases in salary by 25 cents per year.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    There are a lot of pluses to working here, they don't always outweigh the minuses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Manager in Denver, CO (US)
    Current Employee - Merchandise Manager in Denver, CO (US)

    I have been working at Barnes & Noble full-time (more than 10 years)

    Pros

    The book selling culture is an amazing environment in which to spend your working hours. The customers are usually great and the company (at the store level) cares about you as an individual.

    Cons

    The pay structure is nonsensical. As with most companies they pay outside hires more for the same position. They are extremely rigid with policies regarding benefits, rarely on the side of the bookseller.

    Advice to ManagementAdvice

    On a corporate level there needs to be a better understanding of day to day operations in the store. Expectations are often unreasonable with the payroll hours provided.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great environment for indulging passion for books and coffee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble full-time (more than 5 years)

    Pros

    Best retail environment around. Bookseller focused cultured and you get to work with a very intelligent work force. Many stores have very positive environments. Of course this all starts with the manager team in individual buildings.

    Cons

    The company isn't growing very quickly so that career advancement can be hard to come by. It is retail so the reassess just barely keep up with inflation.

    Advice to ManagementAdvice

    Stick with being the best bookstore in the world and you will be around for a long time.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good employment, not a great career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller in Beavercreek, OH (US)
    Current Employee - Bookseller in Beavercreek, OH (US)

    I have been working at Barnes & Noble part-time (more than an year)

    Pros

    Flexible schedule, casual attire, artistic environment

    Cons

    Unhelpful corporate rules regarding organization and product display, must work 1 year (starting in October) to be qualified for any raise, low pay, must transfer branches in order to promote

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    One of the better retail jobs I've had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble part-time (more than an year)

    Pros

    Great work environment, thorough training (at least within my store), eclectic and diverse set of employees, good team effort among store staff to get the job done and help one another, lots of communication with management, everyone pulls their weight from top to bottom, satisfactory employee discount

    Cons

    Low pay rate (minimum wage), lots of things to juggle on the clock for one person, often understaffed which leads to frustration among customers as well as employees, can be challenging to juggle phone/customers or be the only cashier at cashwrap, no benefits for part-time employees

    Advice to ManagementAdvice

    Higher wage and/or part-time benefits, more staff on weekend days to handle the surge of customers compared to weekdays

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Bookseller

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble

    Pros

    Love my co-workers. Enjoy helping people with something I am passionate about.

    Cons

    Company wants a lot out of its workers for a very small salary. Many corporate demands do not fit with specific store or locales.

  9.  

    Hustle

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble part-time (less than an year)

    Pros

    Employee discounts are excellent. Leadership is great.

    Cons

    Extremely sales driven. Probably the most fast-paced book store possible.

    Recommends
  10.  

    Every Local Barnes & Noble in Charleston has been great to their community and their staff on a local level!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at Barnes & Noble full-time

    Pros

    You always know that the Store Managers really care about you as an employee. They do everything in their power to set you up for success!

    Cons

    Corporate places impossible tasks on the management team without any extra compensation. This causes great stress.

    Advice to ManagementAdvice

    Treat your employees better and maybe they'll actually stick around...

    Neutral Outlook
    Disapproves of CEO
  11.  

    Best retail job I ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX (US)
    Former Employee - Sales Associate in Dallas, TX (US)

    I worked at Barnes & Noble part-time (more than an year)

    Pros

    While the pay wasn't outstanding, it was I assume typical of entry level retail. Good environment and good people to work with.

    Cons

    It is retail so there is always the possibility of rudeness from customers but this was less than other places.

    Recommends
    No opinion of CEO

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