Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Reviews in Chicago, IL

Updated 9 December, 2014
Updated 9 December, 2014
7,140 Reviews
3.3
7,140 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
3,048 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 417 reviews)

  • They have a program called MyWork which allows you to work from home or from any location (in 223 reviews)


Cons
  • Work/life balance was a little tough but you are going to get that anywhere to be honest (in 180 reviews)

  • upper management failed to listen to the lower ranks often missing oppertuinitys (in 184 reviews)

More Highlights

187 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Chicago, IL (US)
    Former Employee - Teller in Chicago, IL (US)

    I worked at Bank of America part-time (more than an year)

    Pros

    I loved everything about this job.

    Cons

    Maybe not to expect much for high traffic banks such as: 3 credits A DAY!

    Advice to ManagementAdvice

    smile

    Recommends
    Approves of CEO
  2.  

    Size Impedes Performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Chicago, IL (US)
    Former Employee - Vice President in Chicago, IL (US)

    I worked at Bank of America full-time (more than 8 years)

    Pros

    Competitive base salary and benefits.

    Cons

    Employee bonuses are rarely linked to performance.

    Doesn't Recommend
    Negative Outlook
  3.  

    Not as great as I thought

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Chicago, IL (US)
    Current Employee - Teller in Chicago, IL (US)

    I have been working at Bank of America part-time (less than an year)

    Pros

    I have pretty awesome coworkers. Everyone is really friendly, and close since there are only 5 people working in my branch. The pay is ok it could be better.

    Cons

    The sales goals are nearly impossible to reach due to the fact that Bank of America in General is so short staffed! It's ridiculous! Upper management expects their tellers to refer while there is only one banker. The wait to see a banker is always about an hour. None of the customers want to wait that long for a banker. The teller line is always ridiculously long with only 2 tellers working. And another employee standing in the lobby literally doing nothing but talking to people when they can be helping us. Not getting paid for referrals also sucks! With the amount of staff Bank of America hires it's really really hard to reach sales goals and make customers and management happy. Almost impossible. This job can get really stressful and annoying.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    customer service

    Current Employee - Customer Service Representative in Dolton, IL (US)
    Current Employee - Customer Service Representative in Dolton, IL (US)

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    great company to work for

    Cons

    too many lay offs and long hiring process

  6.  

    Good company if you can survive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Chicago, IL (US)
    Current Employee - Systems Engineer in Chicago, IL (US)

    I have been working at Bank of America full-time (more than 10 years)

    Pros

    - Telecommuting for many roles
    - Good compensation and benefits
    - Work with smart people and do challenging work

    Cons

    - Constant threat of being laid off
    - Long hours
    - Favoritism from management is well known
    - Training used to be common but is now rarely available unless it's something internal.

    Advice to ManagementAdvice

    Get better at estimating the scope of work to avoid the sometimes insane work hours and layoffs. Grow the talent you have instead of looking outside the company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Security Engineer in Chicago, IL (US)
    Current Employee - Applications Security Engineer in Chicago, IL (US)

    I have been working at Bank of America full-time (more than 3 years)

    Pros

    Career progression, stability, great employer in terms of work/personal life balance.
    Educational expense reimbursement and great health care.

    Cons

    Too huge of a company to know the senior management on first name basis. Too hard to navigate.

    Advice to ManagementAdvice

    keep doing what you are doing. 2 thumbs up.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Commercial Banking in Chicago, IL (US)
    Former Employee - Global Commercial Banking in Chicago, IL (US)

    I worked at Bank of America as an intern (less than an year)

    Pros

    Very helpful peers and there is constant support. They really guide you throughout the internship well and make sure you are on track to reach your goals

    Cons

    The company is so large and you feel like a number not a person. It was not the most exciting experience of my life.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Advisor in Chicago, IL (US)
    Current Employee - Implementation Advisor in Chicago, IL (US)

    I have been working at Bank of America full-time (more than 10 years)

    Pros

    Scale of Business and Global Presence

    Cons

    Zero work life balance; good ol boy (or girl) environment; zero empathy

    Advice to ManagementAdvice

    less about the number; more on the associate

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great experience, learning more about the banking center operates.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Service Specialist in Chicago, IL (US)
    Current Employee - Sales & Service Specialist in Chicago, IL (US)

    I have been working at Bank of America full-time (more than 5 years)

    Pros

    Engaging with customers about benefits offered to help grow financially

    Cons

    No compensation offered for consistently achieving goals

    Advice to ManagementAdvice

    Pay compensation to Sales & Service Specialist

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Fast track to a career path with outstanding benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant in Chicago, IL (US)
    Former Employee - Executive Assistant in Chicago, IL (US)

    I worked at Bank of America full-time (more than 8 years)

    Pros

    Great benefits, good pay and interesting and diversified work challenges. This is a great job for anyone who wants to move up the ladder and has the credentials and desire to do so. There are a variety of programs you can join that will mentor you to develop your skill sets, as well as providing community outreach in a variety of causes.

    Cons

    Lots of changes - be ready to engage a new environment, task or challenge on a regular basis. Also be ready to put in long hours as deadlines need to be met.

    Recommends
    Positive Outlook
    Approves of CEO

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