Bank of America Reviews

Updated 24 April, 2015
201 reviews filtered by
  • Chicago, IL, US Area (US)
  • Any Job Title
2.9
201 Reviews
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Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
82 Ratings

201 Employee Reviews

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  1. Bank Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Chicago, IL (US)
    Current Employee - Anonymous in Chicago, IL (US)

    I have been working at Bank of America full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy to become rated as one of the best tellers in your market if you understand the computer system for transactions and always try to get referrals.

    Cons

    Some of your numbers are rated as how your whole branch is (like customer service) which can hurt you if everyone is not doing their part.
    You can not be promoted from ANY position until you commit at least 1 year of work at your current position, no matter how well you are doing.
    Most customer complaints are blamed on tellers because you see the customers more than any other position in the bank (watch your back).

    Advice to Management

    Change the career path restrictions and allow someone to be promoted before 1 year if they are doing well and deserve the promotion.

  2. Trade Support Analyst; Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Trade Support Analyst in Chicago, IL (US)
    Former Employee - Trade Support Analyst in Chicago, IL (US)

    I worked at Bank of America full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked in the in the Middle Office of an Investment Bank supporting the Traders and Sales professionals. Was a great job to learn the organization of a trading desk.

    Cons

    Bank of America makes it nearly impossible to transfer later to a sales or trader role so if that is your goal, take another route.

    Advice to Management

    The morale is extremely low with the constant off shoring of US jobs to lower cost locations. Be transparent with workers of the organizations plans to reduce cost.

  3. Good place for work-life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Senior Software Engineer in Chicago, IL (US)
    Current Contractor - Senior Software Engineer in Chicago, IL (US)

    I have been working at Bank of America as a contractor (More than a year)

    Recommends
    Recommends

    Pros

    Warm people to work with.

    Cons

    Things move pretty slowly.

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  5. Teller who was pushed to sell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professional Teller in Chicago, IL (US)
    Former Employee - Professional Teller in Chicago, IL (US)

    I worked at Bank of America part-time (More than a year)

    Pros

    Friendly coworkers (although sometimes too stressed), and great to see the same faces everyday from different me members of the community. Felt like a family.

    Cons

    We were pushed to sell, sell, sell. Even to people we knew weren't qualified for a credit card or checking account. If someone had just said no last week, we had to ask again...

    Advice to Management

    Trust in your staff, don't push sales down to people who get paid the least, cut back on pay for performance.

  6. Helpful (1)

    Very good work environment to work every one from higher to lower management very helpful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Chicago, IL (US)
    Current Employee - Business Analyst in Chicago, IL (US)

    I have been working at Bank of America full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great team coordination. Everyone work as a team and review each other works so less ambiguities in the work.
    Special perks to higher the morality of an employee.

    Cons

    No job security as bank on its yearly profits and budget approval if its good then better you can save your job.

    Advice to Management

    good management .

  7. Decent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Chicago, IL (US)
    Former Employee - Analyst in Chicago, IL (US)

    I worked at Bank of America full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -Large organization
    -Decent amount of time off

    Cons

    -Poor communication
    -Disconnect between HR and hiring manager

    Advice to Management

    Invest in young employees out of college or else they will decide to leave, like I did.

  8. Small, friendly, and successful pizza shop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server and Sales in Wheeling, IL (US)
    Current Employee - Server and Sales in Wheeling, IL (US)

    I have been working at Bank of America part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Small company, so you know your voice is heard. The boss means business, but you can tell he really cares about his employees. Fantastic high-school job, and tips are great too.

    Cons

    Sometimes I would find myself eating a few of their delicious slices of pizza a day, and wound up gaining 20 pounds.

    Advice to Management

    Keep on doing what you are doing.

  9. Joined a fun team, using new technology, get time to be with family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Frontend Developer in Chicago, IL (US)
    Current Contractor - Frontend Developer in Chicago, IL (US)

    I have been working at Bank of America as a contractor (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Conservative place. Joined after working with a much younger company, and appreciate the change in pace. In terms of what I've learned and been exposed to, the bank has exceeded my expectations on every measure. Learn some patience and optimism, and there are interesting problems to tackle around every corner.

    Cons

    Quality control varies by team, but is improving. The UX renaissance is hitting internal applications now, and working on the frontend, this means there are a lot of opportunities.

    Advice to Management

    From upper-upper management, the Simplify and Improve Initiatives are great. The focus is on bringing consistency, reducing redundant systems, and valuing usability. Delivering projects from these initiatives is nice, because end users are getting real value at the other end.

  10. Good infrastructure and resources, minimal career growth opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President - Commercial Banking in Chicago, IL (US)
    Former Employee - Assistant Vice President - Commercial Banking in Chicago, IL (US)

    I worked at Bank of America full-time (More than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    - Strong credit training with knowledgeable people
    - Huge infrastructure and balance sheet, which provided competitive advantage compared to other banks

    Cons

    - Extremely flat org structure, needed someone to "die or leave" in order to be promoted
    - Pay was flat, minimal chance for meaningful raises due to public status of company and recent economic crisis

  11. Not at all what it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President in Chicago, IL (US)
    Former Employee - Assistant Vice President in Chicago, IL (US)

    I worked at Bank of America full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Gigantic company with lots of lines of business. I worked from home quite a bit and that worked great for me.

    Cons

    The company is so big that people tend to get lost in the shuffle. Promotions are often not based on performance but rather on how well leadership likes you.

    Advice to Management

    Work on finding out who your best human capital is and how to keep and nurture it.

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