Glassdoor is your free inside look at BT reviews and ratings - including employee satisfaction and approval ratings for BT CEO Ian Livingston. All 195 reviews are posted anonymously by BT employees.
68% of the CEO
Ian Livingston
I worked at BT full-time for more than 7 years
Pros – Good working conditions, good work life balance. Many great people. Experience at one of the biggest ISPs.
Cons – Not much perspective to progress. Very limited access to information or flexibility to let you discover anything beyond your own desk. Lots of force fed meaningless esoteric management theories . Hideous political intricacies at mid-management level.
Advice to Senior Management – More power and involvement to the people at lower levels. Simplify processes and align information flows with processes.
Yes, I would recommend this company to a friend
2013-02-23 03:00 PST
I worked at BT as an intern for less than a year
Pros – Good structured career progression for graduates on the graduate scheme. Some interesting work if you are in the right areas. Good friendly environment and nice campus at Adastral park.
Cons – I got the impression that some of the technical research areas are not valued so much by the company. In the area I worked in funding seemed low and some basics were not provided which employees had been asking for for a long time.
Yes, I would recommend this company to a friend
2013-02-19 15:24 PST
I have been working at BT full-time for more than 10 years
Pros – Good at downsizing whilst maintaining shareholder value. Some good people to work with. Some divisions are better than others so choose carefully.
Cons – Very poor management with a lack of vision. Took a lot of rejects from CWC and the BT Business Division is suffering the very same fate as a result. Very little customer focus and even less innovation. Very little support for personal development.
Advice to Senior Management – No point, everyone is too wrapped up in their own fear to listen to anyone other than their line manager.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-13 16:12 PDT
I have been working at BT full-time for more than 8 years
Pros – Good work life balance here.
Cons – constantly downsizing and fear of losing job
Advice to Senior Management – Please help us success in job
2013-03-13 09:07 PDT
I have been working at BT full-time for more than a year
Pros – The best thing is shift timing.
Cons – I don't have comments on this.
Advice to Senior Management – Nothing.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-30 11:12 PST
I worked at BT full-time
Pros – A handful of great leaders and good people.
Cons – Very limited career prospects, very slow processes.
Advice to Senior Management – Talent management, talent management, talent management. Replace BT Retail HR, starting from top.
No, I would not recommend this company to a friend
2013-03-03 13:35 PST
I worked at BT full-time for more than 10 years
Pros – Good management system, great benefits, homework
Cons – When they do not need you anymore, their only proposal is a common deal to find another job somewhere else.
Advice to Senior Management – Be more proactive on career development.
No, I would not recommend this company to a friend
2013-02-12 07:15 PST
2 people found this helpful
I have been working at BT full-time for more than 7 years
Pros – some potential still to move around the business for personal development. Very knowledgeable colleagues who tend to support one another very well.
Cons – bullying and pressure to achieve managed exit targets seen as most important part of leadership roles. Salaries not competitive. The bureaucracy to get things done is draining despite constant comms around making things simpler.
Advice to Senior Management – You are creating an oppressive and stifling place to work. Stop the bullying and trust your managers and people to do the right things.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-17 15:44 PST
I worked at BT as an intern for less than a year
Pros – Good lifestyle, decent work times, great city, brand name, experience working in a large company
Cons – Bad employee management, fragmented teams, extremely bureaucratic, no sense of direction from managers, managers unavailable for learning opps, company closed for initiative - no initiative is encouraged., takes to have technology fixed (strange, since they are a telecom company)!
No, I would not recommend this company to a friend
2013-02-19 10:58 PST
I worked at BT full-time for more than a year
Pros – Given opportunities to stretch yourself, operate at significant scale.
Cons – Problems inherent in very large organisations - communication and bureaucracy.
Advice to Senior Management – Rapid pace of different initiatives can lead to a lack of engagement with staff.
Yes, I would recommend this company to a friend
2013-01-18 05:19 PST
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No thanks – I'll just look around