BT Reviews

Current Employee – been working at BT full-time for more than a year

Pros – The people are BT's biggest asset.

Cons – Extremely bureaucratic. Way too much red tape.
Dogmatic in employee appraisals... not so much meritocratic but "does it fit the bell curve"

Yes, I would recommend this company to a friend

Current Employee – been working at BT full-time for more than a year

Pros – Professional culture and stable well-defined jobscopes.
Structured and process driven.
Good office environment / location, and adequate best-practice benefits.

Cons – Slow, complex, bureucratic supporting processes that impede business growth and personal development.

Advice to Senior Management – Simplify the way we work, or lose good people whom care most for the business.
Leave the decisions to the business and hold them responsible, rather than micromanage to a state of unacceptable delay.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at BT full-time for less than a year

Pros – Big organisation, lots going on

Cons – Long process systems, complex hirarchy

No, I would not recommend this company to a friend

Current Employee – been working at BT full-time for more than 10 years

Pros – New offices.
Nothing else really

Cons – New offices in Sandwell have hade many cars stolen from the local car parks, people being mugged for their laptops... Not a nice area at all
Senior management appear intent on outsourcing all roles to India, improving margins and retaining their bonuses with no concern for staff morale or customer satisfaction.
Zero comms from line management.
Losing customers rapidly.
No written job description means zero promotional prospects.

Advice to Senior Management – Outsourcing everything to India is not the answer to every problem, communicate with the staff, hold team meetings and actually ask what's wrong.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at BT for more than 10 years

Pros – Lets you think outside the box

Cons – can be hampered by bigger bt

Advice to Senior Management – listen to the people, make working more fun!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at BT full-time for more than 10 years

Pros – Good people, who tend to band together and everyone is in the same boat.

Cons – Cross area working needs to be improved upon and too much red tape to get through for often the simplest of things.

Advice to Senior Management – Focus on giving your people a better work life balance, training and opportunities to move up the ladder. While bottom line is definitely important, it cannot be the be all and end all.

No, I would not recommend this company to a friend

Former Employee – worked at BT full-time for more than 7 years

Pros – Good working conditions, good work life balance. Many great people. Experience at one of the biggest ISPs.

Cons – Not much perspective to progress. Very limited access to information or flexibility to let you discover anything beyond your own desk. Lots of force fed meaningless esoteric management theories . Hideous political intricacies at mid-management level.

Advice to Senior Management – More power and involvement to the people at lower levels. Simplify processes and align information flows with processes.

Yes, I would recommend this company to a friend

Former Employee – worked at BT as an intern for less than a year

Pros – Good structured career progression for graduates on the graduate scheme. Some interesting work if you are in the right areas. Good friendly environment and nice campus at Adastral park.

Cons – I got the impression that some of the technical research areas are not valued so much by the company. In the area I worked in funding seemed low and some basics were not provided which employees had been asking for for a long time.

Yes, I would recommend this company to a friend

Current Employee – been working at BT full-time for more than a year

Pros – The best thing is shift timing.

Cons – I don't have comments on this.

Advice to Senior Management – Nothing.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at BT full-time for more than 10 years

Pros – Good at downsizing whilst maintaining shareholder value. Some good people to work with. Some divisions are better than others so choose carefully.

Cons – Very poor management with a lack of vision. Took a lot of rejects from CWC and the BT Business Division is suffering the very same fate as a result. Very little customer focus and even less innovation. Very little support for personal development.

Advice to Senior Management – No point, everyone is too wrapped up in their own fear to listen to anyone other than their line manager.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company