BB&T

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Employee Reviews

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  1. 2 people found this helpful  

    Great place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BSO in Savannah, GA (US)
    Former Employee - BSO in Savannah, GA (US)

    I worked at BB&T full-time (more than 3 years)

    Pros

    They are a strong and stable bank. Well known in the market with a good reputation among business owners. They can typically beat competition on rates.

    Cons

    The technology is from the 80's. Limited promotion, very much tied to being in the right place at the right time. It can be difficult to get credit officers to think outside the box unless they have seen it dozens of times.

    Advice to ManagementAdvice

    Invest in technology and people

    Recommends
    Positive Outlook
  2.  

    Love the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reatil Client Support in Wilson, NC (US)
    Current Employee - Reatil Client Support in Wilson, NC (US)

    I have been working at BB&T

    Pros

    Family oriented, salary, benefits, career, incentives

    Cons

    Direct management in some areas

    Recommends
    Neutral Outlook
  3.  

    Horrible company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Off on weekends in Greater Birmingham Area

    Cons

    The company thrives on saving money, but they work their employees like crazy by not hiring more help. There is not much opportunity for growth, and the company is very unorganized. Upper management doesn't take the chance to come out and visit their branches to see how the employees really struggle, and they make horrible decisions that affect the branches and the employees. I would never recommend them to anyone unless they didn't have anywhere else to go.

    Advice to ManagementAdvice

    Hire more people!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Time off for Holidays were great

    Cons

    Not enough employees to cover calls, Customers very dissatisfied with the hold time at times over 100 calls holding. everyday and sometimes on busy days 200 holding. they have freeze on hiring but keep taking on new loans. 27 employees left in less than 9 months over worked

    Advice to ManagementAdvice

    Jump in and help employees instead of shopping on line and talking to friends and family. Lead by example.. If the employees cannot talk on phone personally which they should not neither should the management.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Talk about backward place.... Commercial lenders go here to die...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Service Officer in Austin, TX (US)
    Former Employee - Business Service Officer in Austin, TX (US)

    I worked at BB&T

    Pros

    - values based culture
    - community involvement is excellent, proud of employees volunteering
    - benefits are strong

    Cons

    - credit 100% runs the bank, and they're very arrogant thinking "they're better" than everyone else at managing risk
    - problem with credit comes from the top - it's good ole southern white boys... if you don't belong to the fraternity, your opinion doesn't mean anything.
    - regional leadership is quick to micro-manage, yet no one holds the credit officers accountable

    Advice to ManagementAdvice

    - the 1990's called, they said they'd like their corporate politics back.... Lose the credit arrogance, mix up the guys at the top and actually execute on being a big bank as opposed to "by balance sheet only"
    - either commit to middle-market space or don't, but stop blowing all the overhead on commercial lending personnel if you're not going to do real commercial lending.
    - merge with Suntrust, Comerica, 5/3rd, or better yet get acquired by PNC or USB. It would be a whole lot better for everyone.

    if the bank can't figure out how to retain young employees or innovative employees, you're cooked. You'll go the way of the buggy cart and steam ship.

    - Management needs to come up for air and take it easy on the firehose of BB&T kool-aid. The BB&T faithful need to think beyond their kool-aid soaked perceptions and actually value the opinions of outsiders new to BB&T.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Business Development Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Officer
    Current Employee - Business Development Officer

    I have been working at BB&T full-time (more than 8 years)

    Pros

    Family oriented company. Big on people and community

    Cons

    Going through a bit of identity crisis right now. Want to be a big bank but play by small bank rules...it doesn't work which clients recognize and it's stressful to employees

    Advice to ManagementAdvice

    Focus more on retaining good employees because a lot are leaving. If you're going to play with the big banking boys we need a new set of rules

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Not a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Winston Salem is a small town, so everything is close to headquarters.

    Cons

    Management is spending money like its water. There is a definite problem to be promoted past a mid manager level if you don't originate in the LDP. Culture presentations via postings and quarterly video's was nice to hear, but I didn't see it lived up to.

    Doesn't Recommend
    Neutral Outlook
  9.  

    Collections Rep I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections Representative I in Lumberton, NC (US)
    Current Employee - Collections Representative I in Lumberton, NC (US)

    I have been working at BB&T full-time (less than a year)

    Pros

    Very fast paced meaning time goes by very fast. Very good experience with customer service.

    Cons

    They classroom train you for a week to learn basics. Nothing you learn in this week will be relevant to your job. Then you hit the floor and expected to know what you are doing. Also, department policy states you must stay in the department for 18 months before you can take another job within the company.

    Advice to ManagementAdvice

    Stop classroom training

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Under staffed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Title Insurance in Richmond, VA (US)
    Current Employee - Title Insurance in Richmond, VA (US)

    I have been working at BB&T

    Pros

    The benefits are pretty good! There even better if you are signed up for the Peak Health program. The vacation package would be better if you could buy days again.

    Cons

    Management is non existent! People (employees) walk all over you. There is no room for advancement.

    Advice to ManagementAdvice

    Get managers with a backbone and a fair head on their shoulders. .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Come one come all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at BB&T full-time (more than a year)

    Pros

    Great management, pay, locations and did I say pay already

    Cons

    Some branches close at 4,5 and 6. it should be consistent across the board..

    Advice to ManagementAdvice

    Market leaders are just sales people and not managers..

    Recommends
    Positive Outlook
    Approves of CEO

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