BB&T Reviews

Updated 26 April, 2015
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Employee Reviews

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  1. It's all in who you know and who you work with at BB&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSO
    Current Employee - SSO

    I have been working at BB&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people, good benefits, healthy 401k match, pension, and the work itself is very enjoyable. You get an opportunity to really become part of the fabric of your community and learn who the players are.

    Cons

    Technology is outdated and too many people are BB&T lifers who drink the kool-aid. Constantly changing priorities and too much nepotism.

    Advice to Management

    Hire outside talent with fresh ideas, hold everybody accountable for executing the vision and not just some roles.

  2. Helpful (3)

    Not like it used to be, not good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teler Supervisor
    Current Employee - Teler Supervisor

    I have been working at BB&T full-time (More than 8 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    The pros include that part-time gets benefits if work at least 20 hours/week. The pay range is about the same as other banks. There are still employees there that care about their work, the clients, and the success of the bank.

    Cons

    The upper management don't care about the branch personnel. They say things like "if you don't like your job, there are plenty of people that are waiting for it". And "it's not all about you, You should wake up in the mornings thinking about your clients not yourself". There is no possibility for advancement unless upper management wants you to move, otherwise you are stuck. AND they now base salary increases on 'team production' not personal input... so whether you are a high achiever or a low do-nothing.... you depend on the branch success to get the same percent raise as the next guy (or not), so it doesn't pay off to work hard or care about your job.

    Advice to Management

    Recognize the people that are working hard to make the bank shine... and compensate the people that work hard, not just everybody as a whole. AND if there is someone that deserves a promotion, don't hold them back because you like the job they are doing where they are. Give them a chance to succeed in a higher (with higher pay) position.

  3. Helpful (2)

    BB&T is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Wilson, NC (US)
    Current Employee - Teller in Wilson, NC (US)

    I have been working at BB&T part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    BB&T values family and I love their incentive program.

    Cons

    I wasn't to big on pushing a sale on a customer especially if I knew that they did not need the service.

    Advice to Management

    The amount of time you have to stay in your position to post out was a bit extreme.

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  5. Helpful (2)

    Corrupt politics at mid-level management lead company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at BB&T

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good learning experience; compensated well for not doing that much; hours not bad; slow pace

    Cons

    failure-fearing culture; hard word is not recognized; decisions are made based on politics; employees try to point out others' mistakes

    Advice to Management

    mid-level managers need to become leaders rather than managers/administrators and pay attention to employees at lower levels

  6. The experience at BB&T was a positive one; the management invests in your success.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Management Analyst in Richmond, VA (US)
    Former Employee - Risk Management Analyst in Richmond, VA (US)

    I worked at BB&T full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company rewards its long-term employees with great benefits.

    Cons

    There is a line for promotion and seniority will usually take priority

    Advice to Management

    Upgrade some of the technology in the office.

  7. Helpful (1)

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great company to work for.

    Cons

    Not enough time spent on quality training for the task. Training should be uninterrupted.

    Advice to Management

    Know where to draw the line when it comes to friendship and hard workers.

  8. Helpful (2)

    Growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great training, if you ever have a question about something you can call branch info for help.

    Cons

    Not open about what is going on. You never get to interact with top managers so they don't get to know you, but these are the managers that control your career. They move employees around too much which makes the clients nervous. They have started moving away from their great mission statement and no longer are putting communities and employees first, it is all about the shareholders. If you make a big mistake you could be let go.

    Advice to Management

    Promote people who have a college degree, who work hard, and show up everyday. Upper management needs to do a better job of going out there and knowing their employees. Upper managersneed to start working towards moving the company back to the Mission Statement and Core Values. If they did this would be the best bank to work for again but until then I hope they don't don't lose all of their great employees because they are stressing them out too much about hitting numbers every month instead of doing what needs to be done for the clients.

  9. Helpful (1)

    30-Hr Relationship Banker II (Save the World Worker I)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Relationship Banker II
    Former Employee - Relationship Banker II

    I worked at BB&T part-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Part Time benefits (insurance/401k)
    Decent Pay
    Paid Vacation
    Great co-workers

    Cons

    Sales pushy
    Lack of schedule flexibility
    Time off (weird system of vacation selection)
    Bosses throwing you under the bus
    Having to keep a straight face when you'd really like to tell the person in front of you "YOU overdrew. This is completely YOUR fault!)
    Horribly scripted save the world speech to new "clients"

    Advice to Management

    Not everyone is able to be universal employee. Being a teller requires a certain set of skills that not everyone is equipped with. The idea that no means not right now is completely false; it means no unless I tell you otherwise. REspect your clients and be more clear with your policies. So many "clients" were taken advantage of because of sneek fees and it was usually senior citizens on fixed budgets.

  10. Helpful (2)

    Great benefits, marginal pay, hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Winston-Salem, NC (US)
    Current Employee - Analyst in Winston-Salem, NC (US)

    I have been working at BB&T full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Company has great benefits and is mainly loyal to their employees. Usually work with competent team members who are willing to learn. Training program is excellent.

    Cons

    It is hard to move up within the company, especially to break into management. Company likes to promote from outside the bank which makes it hard to stay loyal because of the risk of getting stuck. Raises are once a year and are usually very minimal.

    Advice to Management

    Pay and promote the employees like you want to keep them. It does not seem that the company is willing to put the time or effort into its current staff, causing many to be picked up by other companies with better pay.

  11. Earn your seat at the Micromanagement Table

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Retirement Match, Insurance, Banking hours

    Cons

    Micromanagement, Dated methods of thinking, Telemarketing

    Advice to Management

    Need fresh ideas, don't stretch current employees too thin, value your current relationships with employees and clients, stop buying more banks and start making the ones you have quality

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