Aviva

  www.aviva.com
  www.aviva.com

Aviva Reviews

Updated 10 December, 2014
Updated 10 December, 2014
137 Reviews
3.3
137 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aviva Group CEO Mark Wilson
Mark Wilson
26 Ratings

Review Highlights

Pros
  • Great work life balance, good employee focused approach (in 16 reviews)

  • Great people, and good opportunities to develop and travel internationally (in 8 reviews)


Cons
  • Senior management seem out of touch with the rest of the organisation (in 10 reviews)

  • Most of them are dull, not pro-active and suffering from constant changes in strategy and Top Management (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Aviva

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Toronto, ON
    Former Employee - Director in Toronto, ON

    I worked at Aviva full-time (more than 10 years)

    Pros

    Great people and work environment

    Cons

    Too much change. Senior management lacked focus.

    Advice to ManagementAdvice

    Get your collective act together and focus on what's really important.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    ok to work at, neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Scarborough, ON
    Former Employee - Underwriter in Scarborough, ON

    I worked at Aviva full-time (less than an year)

    Pros

    ok to work at, neutral

    Cons

    to much commuting from where I live

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriting in Scarborough, ON
    Former Employee - Underwriting in Scarborough, ON

    I worked at Aviva full-time (less than an year)

    Pros

    Good company. Good environment. Good people

    Cons

    Commuting problem. Underwriting call centre environment

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Aviva

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva

    Pros

    a lot of very good people

    Cons

    Too much change in the last 5 years

    Advice to ManagementAdvice

    Look beyond short-term strategies

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Great culture and people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive in Singapore (Singapore)
    Current Employee - Executive in Singapore (Singapore)

    I have been working at Aviva as a contractor (less than an year)

    Pros

    People are really nice and helpful with advice.
    There is work/life balance.
    HR is very active in employee engagement.
    Good amount of activities and perks to keep employees happy.

    Cons

    Nothing much really.
    Some might find salary low but that's subjective.

    Advice to ManagementAdvice

    Nothing really.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Very fulfilling, lots to learn, but unclear outlook.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Madrid (Spain)
    Current Employee - Anonymous in Madrid (Spain)

    I have been working at Aviva (less than an year)

    Pros

    Very good reputation.
    Excellent work environment.
    Flexible hours.
    Investment freedom.

    Cons

    Most reputed managers are now gone.
    Unclear outlook.
    Low pay compared to sector.
    Slow/bureaucratic processes prevent efficiencies.

    Advice to ManagementAdvice

    Try to retain talent.
    Stop cutting/invest in most profitable departments.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    So much potential, such bad management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Service Center in York, England (UK)
    Current Employee - IT Service Center in York, England (UK)

    I have been working at Aviva full-time (more than 5 years)

    Pros

    Big company so may different roles, great benefits including great pension and shares matching schemes. Lots of great people on the ground floor.

    Cons

    What ever they say, you are just a number, a head count. No one is ever safe from redundancy or (sometimes worse) "talent moved" into a role you don't want to do or is created just to get you out of the way because its easier than sacking you (this seems to happen in management more often then you'd like to think!)
    The company has grown up very much in silos so even though there are opportunities of all shapes and sizes, your unlikely to get a shot outside of your business unit unless its a pretty ground floor role.
    The missed opportunity to bring people in from other areas with different views/experience is unreal, this leads to projects required to basically do the same thing, end up running in tandem with double the costs than if the business units just worked closer together.

    Advice to ManagementAdvice

    Take notice of your people! do you realise that other companies in York love Aviva as you train your staff well, then don't do anything with them, letting all the most talented and experienced go to benefit other companies!
    In addition, stop treating your staff like children! most of them are entirely trust worthy, so treat them as such! and those that aren't, manage them appropriately or get rid, instead of taring everyone with the same brush with knee jerk reactions that just infuriate those who work hard and go by the book.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Good work-life balance and friendly co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Manager in Dublin, Dublin (Ireland)
    Former Employee - Finance Manager in Dublin, Dublin (Ireland)

    I worked at Aviva full-time (more than 5 years)

    Pros

    Job rotation is encouraged for more junior staff, good training programmes for management, modern offices, active sports and social club, generous holidays and fairly standard working hours.

    Cons

    Salary increases can be below the market - increased responsibilities do not always carry a commensurate increase in salary. My negotiation skills improved while I was there as a result.

    Recommends
    Neutral Outlook
  10.  

    A poorly managed, high-pressure call centre with poor pay and zero career opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Handler in Stretford, North West England, England (UK)
    Current Employee - Claims Handler in Stretford, North West England, England (UK)

    I have been working at Aviva full-time

    Pros

    None at the moment, but it was once a decent place to work.

    Cons

    No time to get your work done
    Letting your customers down because you have no time to deal with their requests
    Doing everyone else's work but your own (how is that for moral?)
    Huge case loads
    Feeling like the managers are doing you a 'favour' by granting you time off the phone
    Staying late to get things done (unpaid)
    Incompetent Business Managers who are completely out of touch with the job their staff do
    Incompetent Team Managers who do next to nothing
    Poor pay for the job we do (the work of maybe 5 different professions)
    Near impossible Pay Progression structure
    Experienced staff leaving and being replaced by temps
    Colleagues having emotional breakdowns

    Advice to ManagementAdvice

    LISTEN to your staff because NO ONE is happy. This many people cannot be wrong. Stop whipping staff who are already under huge pressure. Give us time to help our customers because it is us who have to answer to them.

    Doesn't Recommend
    Negative Outlook
  11.  

    Company Sold to Athene/Global Atlantic

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva

    Pros

    Awesome CEO, nice building, on-site cafeteria and gym

    Cons

    Business was sold and job was eliminated

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