Avis Budget Group

www.avisbudgetgroup.com

Avis Budget Group Reviews

Updated 25 January, 2015
Updated 25 January, 2015
569 Reviews
3.1
569 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Avis Budget Group CEO Ron Nelson
Ron Nelson
193 Ratings

Review Highlights

Pros
  • Good benefits including sick days and paid vacation (in 19 reviews)

  • It's a Union location and there is great benefits because of the Union (in 17 reviews)


Cons
  • Deal with it" from upper management then blamed for poor customer review (in 31 reviews)

  • Poor work life balance but it depends on your project (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    rental agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Agent in San Luis Obispo, CA (US)
    Former Employee - Rental Agent in San Luis Obispo, CA (US)

    I worked at Avis Budget Group part-time (more than an year)

    Pros

    Rental discounts come in handy

    Cons

    Customers are often a pain in the butt

    Advice to ManagementAdvice

    pay more and make sure contractors follow osea standards

    Doesn't Recommend
    Positive Outlook
  2.  

    Lack of communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent
    Current Employee - Rental Sales Agent

    I have been working at Avis Budget Group

    Pros

    Commision can be great. Plenty of unpaid time off furing slow season. Hourly plus commision. Cant beat that

    Cons

    Communication is horrible. Learn to help employees better. Lack of knowledge. You need to be a favorite in order to have management listen to you and do something to rectify the problem. Some people (definitely not all) are a pain to work with. They feel entitled to everything and make hige ordeals out everything just because they have been there for 10+ years and yet they are horrible at their job and expect to have everything handed to them.

    Advice to ManagementAdvice

    Listen to employees and inform them of any changes in policies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good benefits, probably better than used car sales...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Rental Sales Agent
    Former Employee - Rental Sales Agent

    I worked at Avis Budget Group full-time (more than 3 years)

    Pros

    Fun people to work with and for
    Flexible scheduling
    Continuous on the job training
    They definitely strive to see you succeed

    Cons

    The job consists of convincing (read: tricking) people into paying more for their rental than they intended to. Your job is to explain to them why the vehicle they chose isn't good enough to do what they wanted. Reserved a mid size? You need a full size! Reserved an SUV? You need a 12 passenger van! Even if you reserved a Camero convertible, you will need to convince them that they should upgrade to the challenger or any other car.

    Advice to ManagementAdvice

    I'm sure the upsell pressure comes from the top down, so management does its best when it strives to ensure the strategies are shared, revised and compared often.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Avis Budget Group is an exciting company that has plenty of room for advancement, the pay is great and the managers are always there for you.This company has changed my life!

     

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rental Sales Agent in Syracuse, NY (US)
    Current Employee - Rental Sales Agent in Syracuse, NY (US)

    I have been working at Avis Budget Group

    Pros

    You are working with friends, the company and managers are always there to back you up. The pay and commission are great!

    Cons

    You do have to be a good salesman. Your whole job is to sell and upsell customers. If this is not your niche, you won't last here.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Airport Manager
    Former Employee - Airport Manager

    I worked at Avis Budget Group

    Pros

    Company Car, Opportunity and working with the customers solving their needs.

    Cons

    Salary, company car is used as a part of the compensation, but if you have your own relatively new car, more money is desirable.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant in Virginia Beach, VA (US)
    Current Employee - Accountant in Virginia Beach, VA (US)

    I have been working at Avis Budget Group

    Pros

    Very flexible work schedule, Awesome benefits and a lot of time off given.

    Cons

    Not that much room for growth.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Fear Culture / Leadership behaviours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Avis Budget Group

    Pros

    great potential and market share. Some very good, talented and hard working people . Let down by culture and no understanding of people

    Cons

    Real culture of fear, driven from the top and felt by senior managers . Managers wont take risk or make key decisions as fear no 2nd chance given. The most senior manager micro manages . Senior managers not trusted. So many processes are way off world class and little / no understanding of the value that an engaged workforce can bring to the bottom line. Many people stressed and work/life balance bad. Leadership behaviours do not match actions. Talent leave and no one really wants to understand why. It says something about a company when most of the HR have left / will leave / want to leave .

    Advice to ManagementAdvice

    Consider what impact your behaviour is having across the business. Face the fear culture that's been created and do something about it. Look properly and hold a mirror up to yourself when analysing the engagement surveys - they really are telling you something.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Top heavy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group

    Pros

    Benefits can'think of anything else

    Cons

    Boss over boss over boss

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Worst Management Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group full-time (less than an year)

    Pros

    I did actually work with at least 2 to 3 other associates.

    Cons

    Management was very backstabbing constantly taking vacations couldn't ever be found or bothered and if you told on other associates that were talking about completely inappropriate things(sexual positions, etc) in front of children at the counter you lost your job, just supposed to deal with people that had no customer service sense.

    Advice to ManagementAdvice

    Just because a manager has been there for a while doesn't mean they should stay at the same place, maybe they need to be moved around so as to not hide all the bad and complacent things that are happening or should I say not happening at AVIS. I loved my job as I was able to train and help individuals and families but management was the worst.

  11.  

    Nope

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Avis Budget Group

    Pros

    Rental car perks. Free gas.

    Cons

    Long hours. Micromanagement. No freedom.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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