Ashford University

www.ashford.edu
Profile Unclaimed

Employee Reviews

Sort: Popular Rating Date
  1.  

    The life of a student advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Student Advisor in San Diego, CA (US)
    Current Employee - Student Advisor in San Diego, CA (US)

    I have been working at Ashford University full-time (more than a year)

    Pros

    Good pay, decent insurance options, and a good level of autonomy. I can come in almost any hour in the morning I want as long as I work my 8 hours and leave before 6pm. I work on my own pace and learn which tasks are a priority to complete. Coaching and counseling students feel rewarding. They allow quite a bit of overtime. The feeling of helping a student through their journey to graduate is great too. I saw a couple of my students at their graduation and it made it all worth it.

    Cons

    The people I work with are incredible, and the managers are pretty cool people too. I feel frustrated with the more business-minded leaders push high expectations on the advisors that I feel like a sales person trying to keep students in.

    Advice to ManagementAdvice

    The leadership has improved significantly. My advise to managers is to never forget your student advising days, but also remember that the expectations were different then and the new expectations are harsher than when they were in my position.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Mostly positive experience with a solid company.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University full-time

    Pros

    Good pay and work environment.

    Cons

    It can get stressful at times.

  3.  

    You gotta give them what you get paid for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Ashford University full-time (more than 3 years)

    Pros

    The pay and company benefits are really great. Also, depending on your manager you can have a great work environment.

    Cons

    High turnover rate, change is constant, no loyalty to employee

    Advice to ManagementAdvice

    Don't drink the Kool-Aid!

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 4 people found this helpful  

    Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Counselor in San Diego, CA (US)
    Current Employee - Admissions Counselor in San Diego, CA (US)

    I have been working at Ashford University full-time (more than a year)

    Pros

    The people you work with on your team are probably the only good thing about being at Ashford. They're generally all great and helpful people.

    Cons

    They are strictly numbers oriented with no consideration for the actual students you're enrolling. They don't care if the person is mentally unfit to be a student or has the IQ of a toddler, they just want their money from people you sign-up. The place will tell you different when you first begin working there and while you're in training but don't be fooled, if you're not producing enough students (regardless of how many qualified people you talk to) you'll soon be fired. The people we enroll often have no business even thinking about school. They are simply there to get a student loan check.

    Advice to ManagementAdvice

    Quit the charade and tell it like it is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Ask a lot of questions

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Ashford University

    Pros

    Benefits were pretty good for the position

    Cons

    Too many to list here.

    Advice to ManagementAdvice

    Hire experienced management rather than cheap inexperienced people

  7. 2 people found this helpful  

    Could not stand sitting in a cubicle making 150+ calls a day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in Denver, CO (US)
    Former Employee - Admissions Counselor in Denver, CO (US)

    I worked at Ashford University full-time (less than a year)

    Pros

    Pay is pretty good for a recent college grad. Employees are very fun to work with... all in the same age group (recently just graduated college). Great location in downtown Denver. Many restaurants and bars to go to after work.

    Cons

    Everything. Management is awful. They will treat you like a child. Even if you exceed, you are still getting paid the same amount as everyone else. This is a sales job, it needs to be commission-based. Managers are all micro-mangers, you even have to let them know when you are going to the bathroom. You have to work here for about 4-5 years to even be considered a promotion or raise. Be prepared to make about 150+ calls a day until you finally find a potential student and beg them to come to our school and soon find out that they will drop out within weeks.

    Advice to ManagementAdvice

    Stop the micro-managing. Stop the high school drama. There is so much jealousy and fighting between teams, it is so ridiculous.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Went through some rough patches, trying to make positive changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ashford University full-time (more than 3 years)

    Pros

    Overall the leadership is trying to place student success and learning as a top priority. We have some great leaders, we have received WASC accreditation, and we have policies and practices in place to continue to make positive improvements overall.

    Cons

    Politics has always been a bit of an issue. For the last few years certain departments feel they are always fighting for resources in order to do their job well. Not much room for additional opportunities at this time. Again, leadership is aware of many of these issues or concerns and are listening to their employees and care about making changes to improve culture and productivity.

    Advice to ManagementAdvice

    Keep listening to your employees and let us know you are listening by responding will solutions.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Interesting corporate structure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - University Advisor in San Diego, CA (US)
    Former Employee - University Advisor in San Diego, CA (US)

    I worked at Ashford University full-time (less than a year)

    Pros

    Benefits are good. Work environment is bright and cheery. Great people working there. It is primarily a 30 something culture. Has the feel of a college campus. Great job for fist time out of college. Good pay. Very fast paced environment.

    Cons

    Training does not give a clear picture of what the job really is. High end phone sweat shop.

    Advice to ManagementAdvice

    Management all sounds like a cookie cutter rehearsal. They have been trained to state corporate designed responses. All sound like robots. The majority of managers have limited people skills. But in that type of environment, best to have sheep managing sheep.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - University Advisor in San Diego, CA (US)
    Current Employee - University Advisor in San Diego, CA (US)

    I have been working at Ashford University full-time (more than 3 years)

    Pros

    I have been working for Ashford for almost 5 years and find it is a great place to work if you avoid getting too caught up with other people's negativity. It is hard to stay away from as this company has a high turnover rate however, if you do, you might find that you really enjoy your co-workers and your position.

    Cons

    It can be a hard type of environment to get used to for someone coming from a different industry.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    I just started, but wow, is this place not ethical!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in San Diego, CA (US)
    Current Employee - Enrollment Advisor in San Diego, CA (US)

    I have been working at Ashford University full-time (less than a year)

    Pros

    Some really fun people to work with.

    Cons

    So far I've been told this is an old, reputable University in Iowa that wanted to start making it easier for people to obtain a good degree, but turns out, this company bought the location in Iowa not long ago by a guy and investors that used to work for another online college degree company. They only bought the cheap Iowa location to give them credibility and to make is easier to get accreditation.
    No matter what they tell me, it’s a sales job and you are asked to really push people to get sign up for classes, not because of some honorable reason that will help people, but because it's profitable for the company.
    This so called school isn’t respected and in fact there are many legal infractions against this company and there are people on the good side of education that want to close diploma mills down and this is the quintessential diploma mill.
    The environment is rows and rows of little cubical with people making hundreds of calls in a day to sell a worthless degree. They sign innocent people who don’t know they are taking classes from a company that won’t help their career.

    Advice to ManagementAdvice

    Shut it down! You are a literally stealing the spirit of hope and effort from innocent people in order to profit!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Ashford University Photos

Cubicle life

+ Add Photo

Work at Ashford University? Share Your Experiences

Ashford University

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.