Apple

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Apple Reviews

Updated 20 August, 2014
Updated 20 August, 2014
3,652 Reviews

3.9
3,652 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,934 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place - Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Toronto, ON
    Former Employee - Specialist in Toronto, ON

    Pros

    Awesome group of people. lots of talent. family oriented.

    Cons

    Gets too busy. can get stressful and overwhelming during busy seasons

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Amazing Place to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist  in  Burlington, ON
    Current Employee - Sales Specialist in Burlington, ON

    Pros

    People are great, company want to support you in any career experience you want to have, and the products sell themselves

    Cons

    Haven't come across any downsides

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The most enjoyable and demanding retail job there is

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Decent pay, full benefits, even for part-timers

    Cons

    It is demanding work, and you lose your weekends to the job

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  5.  

    Supportive leadership team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Waterloo, ON
    Former Employee - Specialist in Waterloo, ON

    Pros

    Family oriented company, and managers really look after you.

    Cons

    You've been given all the support, so the burden to improve is much greater.

    Recommends
    Positive Outlook
  6.  

    Exactly as reviews predicted

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail - Expert  in  Waterloo, ON
    Current Employee - Apple Retail - Expert in Waterloo, ON

    Pros

    Great coworkers, idolized product. The stores are iconic in both appearance and atmosphere. Uncapped learning potential. Tons of room to switch positions. The pay is fantastic.

    Cons

    Management in stores is a little faulty, favourites are picked and flourish. Part-time staff comes and goes quickly. Unfortunately, the job was exactly as reviews have mentioned it would be - it is quite disappointing to work for such a hugely respected company and have the managers be so petty.

  7.  

    Bittersweet, hard to maintain work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Room Specialist  in  Toronto, ON
    Former Employee - Family Room Specialist in Toronto, ON

    Pros

    Product discounts. Candidates hired tend to be very Smart

    Cons

    Lack of employer empathy towards subordinates

    Advice to ManagementAdvice

    Employes need more reasons to stay with be company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Like no other retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expert  in  Vancouver, BC
    Current Employee - Expert in Vancouver, BC

    Pros

    Apple retail is very people centred. Employee development is important and feedback from customers and employees is the driving force of change. Apple is revolutionizing retail.

    Cons

    If you don't enjoy an environment with a very strong culture and values this is not for you then. Expectations are high in terms of performance. Mediocrity is not acceptable.

    Advice to ManagementAdvice

    It seems like the path to management from "entry" positions is inconsistent throughout stores.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mac Genius  in  Toronto, ON
    Current Employee - Mac Genius in Toronto, ON

    Pros

    Good pay when you reach top

    Cons

    Glass ceilings the limit. Once you get there... thats it

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Great people, great potential, not so great opportunity and really poor career development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genius Administrative  in  Quebec, QC
    Current Employee - Genius Administrative in Quebec, QC

    Pros

    -People! Most people are great, passionate and really gifted. A great place to meet young talent and have fun.
    -Obviously the benefits

    Cons

    One of the biggest company on earth if not THE one and it never made the top 100 best employers once, neither in the US nor Global. Here's why :

    -Work conditions are bad. Imagine for each hundred employee you have a tiny break room, one toilet, one fridge, no place at all and a lot of stress and pressure to perform.
    -Working there is like being in a black hole. This company siphons talent, time and energy dry. Then they just let you rot until you quit and they replace you.
    -Salary is good compare to other places but it's really not that good when you consider everything you give in and the life quality you lose. Most people are better ending somewhere else and that's why they do. Plus the customer traffic is HUGE so the workload goes accordingly.
    -Career opportunities are close to none. You can get a promotion when someone is leaving and yes, a lot of people are leaving every year but this bear questioning why?
    -They work with headcounts so once the limit is met, even if the need for more employees is there, even if the metrics proves its there, they will not hire more or give any promotion.
    -Not enough staff. The workload is incredibly huge and at first you are motivated to give the best of services but you understand fast enough that they ask for the impossible. They could hire twice the number of employees and still it would be complicated so imagine how hard it is now.
    -Work/Life balance is bad. Part time employees will work mostly 4h shifts right in the middle of the day so it completely destroys their schedule, and full time employees will often work 8-9 days in a row including night and weekends and with only one day off in between (they have to organize with others to have 2 days off in a row).

    Advice to ManagementAdvice

    Stop being hypocritical by saying things like : "Our employees are the most important thing for us". If it was true, the cons I mentioned would not exist. Stop being cheap and invest a little more in your employees and their work conditions. You could invest only 1% of the profits and it would make a huge difference (better/bigger break rooms, more lockers, better/bigger bathrooms, some bonuses for motivation, etc). That's what makes it so hard on the employees. You could easily care more but you just don't. And for the love of God, PLEASE HIRE MORE PEOPLE !!! (not 3%, 50% and more) It will be beneficial for the employees but also for the customers. It will help the metrics and the brand. It will certainly brings more people to the brand instead of pushing them away constantly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    A reasonable place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Solutions Consultant  in  Calgary, AB
    Current Employee - Apple Solutions Consultant in Calgary, AB

    Pros

    Great pay and culture with solid training resources. Great benefits package, ESPP plan and RRSP matching.

    Cons

    VERY harsh management. Can be a very stressful place to work. Zero sympathy for failure and high expectations of success, even if it's nothing you have direct control over.

    Advice to ManagementAdvice

    Give props and kudos where they are deserved. My upper management NEVER reached out after a success. Only when times were tough and sales were down did I hear from management.

    Recommends
    Neutral Outlook
    Approves of CEO

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