Apple Reviews

Updated 18 October, 2014
Updated 18 October, 2014
3,873 Reviews
3.9
3,873 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,120 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 240 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 241 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 147 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Best Place To Be In Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Specialist in Montreal, QC
    Former Employee - Business Specialist in Montreal, QC

    I worked at Apple full-time (more than 3 years)

    Pros

    If your a retail worker, there's no place like Apple in terms of pay and benefits. The company culture really resonates through its stores and provides an excellent working environment.

    Cons

    Moving up the chain of command, at least to management, is extremely difficult to do. Apple has extremely high requirements for higher level positions, usually requiring you to get experience elsewhere before they will even consider you. The salary is generous and is almost like a trap and that keeps you from moving on.

    Advice to ManagementAdvice

    Consider hiring internally before looking externally. Your best person for the job is probably right in front of your eyes and you don't even see it.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Solutions Consultant in Charlottetown, PE
    Current Employee - Apple Solutions Consultant in Charlottetown, PE

    I have been working at Apple part-time (less than an year)

    Pros

    Very organized,
    fantastic support system and tons of resources for employees no matter what is needed

    Cons

    Lengthly interview process, very selective

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Best retail company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genius
    Current Employee - Genius

    I have been working at Apple full-time

    Pros

    great customer service taught
    career advancement possible
    great environment, specially family room
    best pay available in retail
    great benefits even for part time

    Cons

    can be very political
    to advance as career you have to play politics and make management believe in you
    cant think out of the box. you have to believe in core ideas

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Bittersweet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert in Vancouver, BC
    Current Employee - Apple Expert in Vancouver, BC

    I have been working at Apple full-time (more than 5 years)

    Pros

    The company hires amazing people, they really do and they are great to work with. Good benefits and competitive pay.

    Cons

    A work life balance is very hard to do. The great people make it easy to allow the company to absorb all of your free time.

    Positive Outlook
    Approves of CEO
  6.  

    May vary from store to store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Vancouver, BC
    Former Employee - Specialist in Vancouver, BC

    I worked at Apple part-time (more than an year)

    Pros

    opportunity to work with amazing, talented people. great opportunities on discounts applicable to third party accessories. access to stock options, software, discounts on apple products, health benefits and more. lots of focus on training and time to meet with managers to discuss your goals.

    Cons

    poor work-life balance. retail hours are all over the map. our store focused primarily on attachments- one to one memberships and applecare. it created an incredibly negative environment for anyone working in sales and took competition out of the friendly zone. it was pretty much impossible to move up without sipping the kool-aid and racking up a good attachment rate. I don't know how it is at other stores, but it has been communicated to me that some stores may be more relaxed than others, depending on traffic. The customers can get really aggressive, to the point where they're yelling or grabbing at you.

    Advice to ManagementAdvice

    instead of focusing on attachments, focus on what your employee excels at.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good people, good benefits, good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative (Apple Store) in Edmonton, AB
    Former Employee - Creative (Apple Store) in Edmonton, AB

    I worked at Apple full-time

    Pros

    The full time staff in the family room are pretty great to work with. Depending on the store, the hiring teams do a pretty good job with hiring talent. Perks are decent, with regards to computer discount, accessories and partner hookups. Health benefits are wonderful. Trip to California depending on your role.

    Cons

    Managers can be a little too imposing with vision and culture, which can be good but a bit nauseating at times. Shift work. Being flexible for the needs of the business.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Apple retail is a nice job to have if you have your own side business. Don't even think about move up to corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Family Room Specialist in Toronto, ON
    Current Employee - Family Room Specialist in Toronto, ON

    I have been working at Apple full-time (more than an year)

    Pros

    Meeting a lot of cool people.

    Cons

    Too many talented employers but too many less intelligent managers. I mean it.

    Advice to ManagementAdvice

    to who? to Tim Cook? I like him but I want Steve back. Please bring him back to us.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Lots of possibilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Genius in Toronto, ON
    Current Employee - Genius in Toronto, ON

    I have been working at Apple full-time (less than an year)

    Pros

    The best part about working for apple is its People and culture

    Cons

    The worst part is working Retail hours and weekends

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Inventory Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist in Toronto, ON
    Current Employee - Inventory Specialist in Toronto, ON

    I have been working at Apple full-time (more than 5 years)

    Pros

    There is always something new happening at Apple, whether it is a new product launch or some other new process/initiatives, so the work is always interesting. Since they hiring process is very thorough most of the employees that do get hired are great people to work with. And while some would disagree I would consider the compensation an benefits to be very competitive.

    Cons

    There are very limited avenues for career progression, especially for those not interested in becoming a store manager. Managers have the ability to make exceptions for customers that you rarely get the same answer from different managers as they all are just making decisions on the fly as there is very little structure to their decision making. Sometimes there is too much focus of having the "Apple" attitude that those who do get the majority of the work done are seen as under performing as they aren't being "Apple" enough.

    Advice to ManagementAdvice

    There needs to be more opportunities for people to build careers where they aren't stuck in the same position for 5+ years or else they will just keep leaving once they finally realize there is nowhere for them to go.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Great Place - Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Toronto, ON
    Former Employee - Specialist in Toronto, ON

    I worked at Apple part-time (more than an year)

    Pros

    Awesome group of people. lots of talent. family oriented.

    Cons

    Gets too busy. can get stressful and overwhelming during busy seasons

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
    Approves of CEO

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