Apple Reviews

Updated 29 August, 2014
Updated 29 August, 2014
3,698 Reviews

3.9
3,698 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
1,967 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 208 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 194 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 194 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 133 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time for more than a year

    Pros

    Very fast paced work environment with a huge emphasis on results.

    Cons

    Difficult to move around in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Unique culture & people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Specialist  in  Vancouver, BC
    Current Employee - Specialist in Vancouver, BC

    I have been working at Apple full-time for more than 3 years

    Pros

    Amazing company to work for as they provide great benefits, training, and compensation. Also provide education reimbursement, which is a huge plus for students who is also working full time

    Cons

    Growth opportunity is generally limited to the retail division of the company. If you are passionate about retail, then this can be a "pro".

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great experience that you will carry with you for the rest of our life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Genius  in  Vancouver, BC
    Current Employee - Apple Genius in Vancouver, BC

    I have been working at Apple full-time for more than 3 years

    Pros

    If your good at your job, your not micro managed. The company is about teamwork and open communication.

    Cons

    It can be a stressful environment, working closely with demanding customers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Fulfilling to an extent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist  in  Calgary, AB
    Former Employee - Specialist in Calgary, AB

    I worked at Apple part-time for more than a year

    Pros

    They pay well and schedule around school very well. Every day is eventful and they do a good job of picking well-rounded employees. Great employee benefits and discounts.

    Cons

    It CAN be cult-like and some people are closed minded against non-Apple fanatics. It gets VERY busy and hectic- which can be expected with any retail job- and sometimes it's easy to feel overworked.

    Advice to ManagementAdvice

    Transparency and consistency are key. When one manager says something, I expect that other managers are also on board and follow the same policies. If we're making an exception for one person, it shouldn't become the 2nd rule. An exception is an exception and if there are too many, the rule gets lost.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Sainte-Catherine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist  in  Montreal, QC
    Current Employee - Business Specialist in Montreal, QC

    I have been working at Apple full-time for more than 3 years

    Pros

    great benefits and above average pay scale.
    great place to meet people and feel part of a team.

    Cons

    internal growth is extremely difficult even though development is an importance aspect of the culture.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Can't be sure any two days in a row

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert
    Current Employee - Apple Expert

    I have been working at Apple full-time for less than a year

    Pros

    I enjoy the freedom and flexibility of the culture at Apple. If there is a problem, peers are encouraged to provide feedback directly, enabling one to have an impact on the inner-workings of their store.

    Cons

    Personal development is expected, but not as supported as one would hope. There are a lot… a ton of resources but time is not one that is afforded without a fight. Some individuals act as the boss even if they are peers.

    Advice to ManagementAdvice

    Spend more time with your people. Let them know what's next, what steps to take and how to achieve growth. Grumpy or "challenging" employees should have repercussions and not just be allowed to work through their team-affecting issues at their own pace. One bad egg begets many.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Apple has a positive work environment, brilliant people, and amazing team support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time for more than 5 years

    Pros

    The corporate culture is amazing, the level of support and connection you develop internally is beyond amazing. I currently have an amazing manager who listens to me and helped me through my growth and career development at Apple.

    Cons

    some external managers who have been here for less than a year, don't fit the apple culture, and sue old work practices and practice them at Apple.

    Training for external hires , specially leadership, have to go through a rigorous type of training for a minimum 1.5 month to be fit for the fast paced growing culture. ! they should all learn the difference between Positive Intent and Fearless Feedback - Act and Treat Employees accordingly, based on their actions and behaviors, not solely based on manager's observation - because that is not a standard of work practice or business ethics.

    Advice to ManagementAdvice

    Senior leaders who are hired externally should be going through an extensive training model that is different from those that are promoted internally.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Life and times at the Orchard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Genius Administrator  in  Burlington, ON
    Former Employee - Genius Administrator in Burlington, ON

    I worked at Apple full-time for more than 3 years

    Pros

    Worked with a lot of really rad, unique people

    Cons

    "Leadership" is incredibly two-faced and fake.

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good place to get experience but not a career

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative  in  Brossard, QC
    Former Employee - Creative in Brossard, QC

    I worked at Apple full-time for more than a year

    Pros

    Money is good. All expense paid trip to Cupertino. Fun working with Apple products.

    Cons

    Scheduling is horrendous. No work/life balance. Some of the managers only care about themselves and do not support the employees in difficult situations. Don't be fooled into thinking that this can lead to career because you will burnout fast. As a trainer, you are expected to teach in an extremely noisy environment, in the middle of a highly populated retail environment. Sometimes it feels like complete chaos. There is literally zero upward mobility.
    It is what it is despite some of the fancy job titles. You will be working in retail and it will stay that way. Crappy hours, unreasonable clients, and bully-like managers.

    Advice to ManagementAdvice

    Don't be so obsessed about NPS and your damn bonuses. The business will thrive when the employees are treated with respect.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Apple is a great company to work for if you enjoy working with intelligent people in a relaxed environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Winnipeg, MB
    Former Employee - Sales Specialist in Winnipeg, MB

    I worked at Apple part-time for more than a year

    Pros

    Inside edge on technology, knowledgable staff, positive environment

    Cons

    Pay, you may feel like a pawn

    Advice to ManagementAdvice

    Allow staff to retain more of an identity. Let them show up and be themselves and not feel pressured to be so professional. A personal touch goes a long way with customers

    Recommends
    Negative Outlook
    Approves of CEO

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