Apple Reviews

Updated 18 October, 2014
Updated 18 October, 2014
3,873 Reviews
3.9
3,873 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Apple CEO Tim Cook
Tim Cook
2,120 Ratings

Review Highlights

Pros
  • Apple retail had great benefits for their employees from perks to policy (in 240 reviews)

  • Great staff, excellent work environment nothing beats apple when it comes to computers (in 204 reviews)


Cons
  • work life balance and handling any customer issues as well as the long hours (in 241 reviews)

  • could be physically tiring due to the long hours of walking and standing on concrete floors (in 147 reviews)

More Highlights

Employee Reviews

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  1.  

    I loved a lot of things about Apple, but at the end of the day it was just another retail job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Red Zone Specialist in Toronto, ON
    Former Employee - Red Zone Specialist in Toronto, ON

    I worked at Apple part-time (more than an year)

    Pros

    The people you work with are fun, kooky, and the real beauty behind the work. You learn a lot and are exposed to what retail can be in a luxury style environment. There's no commission for this job and lots of encouragement and resources to expand your customer service skills.

    Cons

    There is a LOT of favoritism among managers, and from what I saw it wasn't performance based, but rather how well you could kiss butt. This was just at a store level but I know there was lots of frustrations in management at my store, because of a lack of support for them, so it was a very rocky road for some.

    Advice to ManagementAdvice

    To upper retail management: support the managers. To store management: those that ask for responsibility and are not trying to kiss your butt still deserve consideration.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Company knows exactly what their doing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Red Zone Specialist in Vancouver, BC
    Current Employee - Red Zone Specialist in Vancouver, BC

    I have been working at Apple part-time (less than an year)

    Pros

    Good work-life balance, lots of opportunity for personal growth here especially if you're a part-time student, good pay for part time, excellent training

    Cons

    Your experience can be at the whim of your management. Stores have many managers with varying management styles. It can get inconsistent and your achievement reviews may be mixed. Too many males being hired.

    Advice to ManagementAdvice

    Hire managers who work well as a team and can create a cohesive culture. In my experience the managers had unique personalities, strengths and weaknesses but it didn't work in a "diversity is better" kind of way; it created disconnect among the store.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Retail - Expert
    Current Employee - Apple Retail - Expert

    I have been working at Apple full-time (more than 3 years)

    Pros

    Good salary
    No stress or commissions
    Healthy company
    Stability

    Cons

    No opportunity to climb the ladder any further.
    Not enough recognition
    Management doesn't recognize or motivate employees who perform.
    Retail schedule

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Apple should ensure it's Promoters are treated better by it's contact Centers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Niagara Falls, ON
    Current Employee - Technical Support in Niagara Falls, ON

    I have been working at Apple full-time (more than 3 years)

    Pros

    It's a job, ya it's different here!

    Cons

    poverty line wages, they have cut the little benefits we had to the bone! It is impossible for anyone to keep up with the stats that they change at a whim.

    Advice to ManagementAdvice

    Learn how to be a human and maybe get some training from Richard Branson.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Cautiously Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Specialist in Toronto, ON
    Former Employee - Administrative Specialist in Toronto, ON

    I worked at Apple full-time (more than 5 years)

    Pros

    You'll meet fantastic people with creative energy and fair compensation.

    Cons

    Learn to pat yourself on back as Leaders will often overlook your good work.

    Advice to ManagementAdvice

    Learn to appreciate every employees hard work, and not just the ones who propel you towards a bonus. We didn't come here for that. We came for a different experience. Challenge. Be unique and innovate with the rest of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time (more than an year)

    Pros

    Very fast paced work environment with a huge emphasis on results.

    Cons

    Difficult to move around in the company.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Hard and challenging but rewarding.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple

    Pros

    Lots of new things to learn.

    Cons

    Work you to the bone

  9.  

    Can't be sure any two days in a row

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Expert
    Current Employee - Apple Expert

    I have been working at Apple full-time (less than an year)

    Pros

    I enjoy the freedom and flexibility of the culture at Apple. If there is a problem, peers are encouraged to provide feedback directly, enabling one to have an impact on the inner-workings of their store.

    Cons

    Personal development is expected, but not as supported as one would hope. There are a lot… a ton of resources but time is not one that is afforded without a fight. Some individuals act as the boss even if they are peers.

    Advice to ManagementAdvice

    Spend more time with your people. Let them know what's next, what steps to take and how to achieve growth. Grumpy or "challenging" employees should have repercussions and not just be allowed to work through their team-affecting issues at their own pace. One bad egg begets many.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Sainte-Catherine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Specialist in Montreal, QC
    Current Employee - Business Specialist in Montreal, QC

    I have been working at Apple full-time (more than 3 years)

    Pros

    great benefits and above average pay scale.
    great place to meet people and feel part of a team.

    Cons

    internal growth is extremely difficult even though development is an importance aspect of the culture.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    A great experience that you will carry with you for the rest of our life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Apple Genius in Vancouver, BC
    Current Employee - Apple Genius in Vancouver, BC

    I have been working at Apple full-time (more than 3 years)

    Pros

    If your good at your job, your not micro managed. The company is about teamwork and open communication.

    Cons

    It can be a stressful environment, working closely with demanding customers.

    Recommends
    Positive Outlook
    Approves of CEO

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