American Red Cross Reviews

Updated 27 April, 2015
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2.9
920 Reviews
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American Red Cross President and CEO Gail McGovern
Gail McGovern
422 Ratings

Pros
  • Making a difference in recipient lives and promotes diversity (in 37 reviews)

  • Helping People in disasters, having a company vehicle to take clients to the doctor (in 39 reviews)

Cons
  • No work/life balance (it's required that you still check and respond to emails while on PTO) (in 19 reviews)

  • Upper management almost constantly changes operations and organizational structure (in 34 reviews)

More Pros and Cons

Employee Reviews

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  1. Featured Review

    Helpful (7)

    Very challenging and not for the faint of heart, but very rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Applications Engineer
    Current Employee - Lead Applications Engineer

    I have been working at American Red Cross full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Depending on your role, 8+/hr workdays are common, but it's comforting to know you're supporting a good cause. Most employees (and volunteers) are willing to go above and beyond for the company mission.

    If you are highly skilled and motivated, it's a great place to leave your mark. Management is very open to changes (especially if it means greater efficiency and better use of donor dollars), but you must be prepared to fully support and carry out your ideas. Talk is cheap, and tangible actions are highly valued.

    If you're not particularly skilled, but highly motivated, it's a great place to sharpen your skills. Management is willing to invest in your learning curve, but expect to be tasked with the same requirements as everyone else.

    Cons

    The organization is going through some growing pains, so there are many on-going changes. To survive, you'll need to keep an open mind. With new changes, understand that mistakes do happen ("Never attribute to malice that which is adequately explained by stupidity") and that everyone is trying their best to improve the overall organization.

    The pay is acceptable, but obviously doesn't compare with a for-profit company. (If you're expecting a high salary, why would you work at a non-profit?)

    If you're unmotivated by the organization's mission, you're going to have a bad time.

    Advice to Management

    We need more in-house technical talent. "Budget constraints" are understandable, but It's very disheartening to always hear that excuse. There has to be other ways to attract more highly skilled people.

    And if anyone in any management role actually reads this:
    On behalf of staff everywhere, thank you for your hard work.

  2. Administrative Assitant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Wonderful people, volunteers were amazing

    Cons

    Middle management can be a little "altruistic"

    Advice to Management

    Be kind to those who you think can do nothing for you.

  3. Helpful (2)

    International Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - International Services in Washington, DC (US)
    Former Employee - International Services in Washington, DC (US)

    I worked at American Red Cross full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Fantastic work and amazing mission. I really felt that my work made a difference

    Cons

    Constant reductions in force and organizational change. Not to be seen as a career after many people with 20+ years of service were laid off

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Adult/ Pediatric CPR/AED/First Aid Instructor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in Little Rock, AR (US)
    Former Contractor - Anonymous Contractor in Little Rock, AR (US)

    I worked at American Red Cross as a contractor (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Educate diverse members of the community
    Teach people life saving skills

    Cons

    Have to be flexible.... adapt to monthly changes in management, go-workers, and protocols

  6. Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at American Red Cross

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great mission and great people

    Cons

    Silo working habits and lack of communication

    Advice to Management

    Work on staff morale.

  7. Community Outreach and Education Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Community Outreach Coordinator in Port Saint Lucie, FL (US)
    Former Employee - Community Outreach Coordinator in Port Saint Lucie, FL (US)

    I worked at American Red Cross full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Learn new skills in disaster, recovery, management, outreach, planing, logistics and many more...

    Cons

    If you don't want to work 24/7 this is not your type of work.

    Advice to Management

    Don't overwork your own staff...

  8. Helpful (2)

    Started my career with Red Cross

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disaster Program Manager
    Current Employee - Disaster Program Manager

    I have been working at American Red Cross full-time (More than 3 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Mission focused, strong network throughout the country, volunteer culture, unique opportunities to serve communities in need, at the top of NGOs working in disaster relief and getting stronger at identifying and utilizing new technology (social media, virtual disaster deployments)

    Cons

    Stress between service delivery and revenue (doing more with less), work/life balance is hard to manage in a response organization and there is an expectation to be available by email 24/7

  9. Phlebotomist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Angeles, CA (US)
    Current Employee - Anonymous Employee in Los Angeles, CA (US)

    I have been working at American Red Cross full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Saving Lives. Helping people. Great coworkers

    Cons

    Hectic schedule. We are expected to be flexible but we can't expect the same from management.

    Advice to Management

    Listen to your employees, we actually know what we're talking about.

  10. Training Developer

    Former Employee - Anonymous Employee in Washington, DC (US)
    Former Employee - Anonymous Employee in Washington, DC (US)

    I worked at American Red Cross (Less than a year)

    Recommends
    Recommends

    Pros

    Great team collaboration and excellent training.

    Cons

    Sometimes short deadlines and long hours

  11. Company is doing great things, just not the best people to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at American Red Cross full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Company is doing great things in the world, and saving lives by teaching people first aid, CPR, and earthquake preparedness.

    Cons

    Co-workers aren't the friendliest folk, and they seem tired most of the time. There are cliques and some workers exclude others.
    You are also overworked and underpaid, but that's most non-profits.

    Advice to Management

    Give more respect to your workers, and don't yell at certain individuals in front of everyone.
    Just because you are a manager and you have AmericCorps workers working in your team, that does not give you the right to mistreat and verbally abuse them.

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