Amdocs

  www.amdocs.com
  www.amdocs.com

Amdocs Reviews

Updated 20 November, 2014
Updated 20 November, 2014
1,157 Reviews
3.3
1,157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
364 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 87 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 111 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 148 reviews)

  • Management seems proud that there is no work life balance (in 39 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company for programmers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager IT in Dallas, TX (US)
    Current Employee - Manager IT in Dallas, TX (US)

    I have been working at Amdocs full-time (more than 10 years)

    Pros

    very strong programmers company, a lot of outsourcing.

    Cons

    use of H-1B program is strong, very strong outsourcing to India, Israel, Mexico, and many layoff's if not a programmer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Amdocs Employment review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Pune (India)
    Current Employee - Senior Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    There are no Pros in the present scenario of this company.

    Cons

    Day by day its going down with regards to employee care and other organizational policies.For people working in Support its as good as they are in HELL.Promotions are hard to come and with a new policy coming recently it will even stop in the coming years.Work pressure is extreme and will only increase and with minimal resources the organization wants 100% results.

    Advice to ManagementAdvice

    Perks have been excellent when i joined and in the present scenario they can be considered still good if compared to the industry practices.Office culture is nice with lot of employee engagement activities being done so that the employee is not only bogged down with work.Group leader/team leaders can be termed as HITLERS where they pretend to know everything but actually know nothing!! Advice to Senior management will be "Please AWAKE". With your Unethical policies you are making a really bad name for AMDOCS outside which some years ago was a dream company to work for many of us.From last ten years in INDIA Amdocs just went to 3.4 Billion dollar starting from 3.2 billion dollar company.Management needs to concentrate more on this rather than bringing irrelevant practices .

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Learning function

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Variety of work. Challenged with assignments. Pay. Benefits. Coworkers. The company has a well thought out strategy. Great place to grow by leaps and bounds and receive opportunities to travel globally.

    Cons

    Long work hours. Self service HR. If you don't work at the corporate office in Israel it is hard to have visibility and to get ahead after a certain point. You are only as good as your last success. No loyalty to employees.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Amdocs - NBU

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Raanana (Israel)
    Current Employee - Business Analyst in Raanana (Israel)

    I have been working at Amdocs full-time (more than an year)

    Pros

    A good place to gain some experience.

    Cons

    Work environment is really frustrating from all point of views:
    1. Most of the management couldn't care less about their employees and that's ok, i mean, they are not my friends but my bosses but at least show some respect to your employees and make them feel that you are not a slave.
    2. The offices are bad, really bad.
    3. No promotions - forget about it at least for the first 4 years.

    Advice to ManagementAdvice

    You do not have to respect your employees or their needs but at least try to show that you do.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good Company with Average Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SSME in Pune (India)
    Former Employee - SSME in Pune (India)

    I worked at Amdocs full-time (more than an year)

    Pros

    Amdocs is a good company for the experienced person. Lots of onsite opportunities that depend upon your luck and team.

    Cons

    Average growth. Increment is less. Work life balance is not good. Lot of work as compare to your pay and compensation.

    Recommends
    Negative Outlook
    No opinion of CEO
  7.  

    Uncertainty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs full-time (more than 10 years)

    Pros

    Breakfast, benefits and work hours

    Cons

    Uncertainty of status, poor management

    Advice to ManagementAdvice

    Get to know your associates responsibilities

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Mix experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer in Pune (India)
    Current Employee - Senior Engineer in Pune (India)

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Work culture is cool and good onsite opportunities but in specific projects.

    Cons

    You should be lucky enough to be part of a good project, your skills doesn't matter much but your luck and upper management matters.

    Advice to ManagementAdvice

    Stop feeding those who sucks.

    Recommends
    Neutral Outlook
  9.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subject Matter Expert in Pune (India)
    Current Employee - Subject Matter Expert in Pune (India)

    I have been working at Amdocs full-time (less than an year)

    Pros

    Work life balance
    Flexible working hours

    Cons

    Work didn't interest me much

    Advice to ManagementAdvice

    Nothing as such

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Avoid it! Dont yoin, you will regret it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Budapest (Hungary)
    Former Employee - Senior Subject Matter Expert in Budapest (Hungary)

    I worked at Amdocs full-time (less than an year)

    Pros

    To be honest I cannot say any.

    Cons

    The business model in Hungary is to buy himself into business. Then squezze people until they quit. After every 2 gone peope assign 50% to the project of a "developer" in a low cost location.

    Amdocs in Hungary is supporting billing sofware for Telecommnication companies. The business was won from HP. At HP 30 people were doing this, the customer was satisfied. After Amdocs took ower 10 people should have done the same output in better quality and less time.

    Considering that:

    - there is no hiring at all. If any, it is only in low cost location. (India)
    - No investment in people or technology to facilitate work or quality. (10+ years old technology unchanged, no trainings, no documentation)
    - It is expected from you to work a little harder often. Unpaid extra hours + unpaid weekend work.
    - After raising the problem to management, nothing ever changed.
    - There are always issues with the reporting codes. Co workers who are enterpreners often get paid late.
    - Customer is getting inpacient/angry for the drop of quality. which is always your fault.
    ( From the 10 people above only 6 were working by the time I left...)

    I think this business is going to terminate soon. Don't join Amdocs in Hungary.

    Advice to ManagementAdvice

    1- The business model : sqeeze the people until they quit works for the short term only.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Would be nice to be trusted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle-manager in London, England (UK)
    Former Employee - Middle-manager in London, England (UK)

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Pays relatively well with good benefits

    Cons

    Not trusted to meet customers without a chaperone
    No trust in middle management to make human resources decisions - everything dictated by global dictates without consideration of local customs
    No value seen in non-core products

    Advice to ManagementAdvice

    You pay your staff (especially your managers) well - stop micro-managing the and trust them to do their job.
    If you acquire a successful company to complement your current portfolio, understand what it does and how it is making money, Don't just run it into the ground through ignorance.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Amdocs? Share Your Experiences

Amdocs

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.