Amdocs Reviews

Updated 15 September, 2014
Updated 15 September, 2014
1,076 Reviews
3.3
1,076 Reviews
Rating Trends

Recommend to a friend
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
330 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good in ideal scenario....This is about the India centers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Great transport facility - timely and of good quality
    Good in-office meals and refreshments - Good quality food and fruits available to employees
    Nice infrastructure - Good office space, facilities, washrooms.

    Cons

    Too much dependence on one specific customer/client.
    Freshers and new hires do not get to know how they are being milked.
    Training and knowledge development is neglected.
    career levels:
    Subject Matter Expert.(Funny, they are subject matter experts at the beginning of their careers. But this designation helps employees get good job outside :-). )
    SSME(Senior SME)
    Group Leader/Expert
    Manager/Sr. Expert
    Director
    VP
    Management(This is a designation here.)
    Eli.

    Most of the employees when are qualified and eligible to be promoted, they only get roles but not the pay or designation.

    Advice to ManagementAdvice

    Setup a budget pool for knowledge development, proportional to the company's financial standing.
    Increase the no of levels so that employees do not grow old in between the current levels.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    From sweet to bitter to horrible and inhumane!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 5 years

    Pros

    Even I joined this company, I was never planning to stay longer. but I stayed. Why? Because this company used to have great culture, good values and gave me an opportunity to learn. I travelled across various places and people were kind enough to teach me.

    Cons

    -the credit goes to the person who makes a lot of noise.
    -Managers don't care about employees health. I've to come to office after knee injury and mgmt didn't care that I need one month rest. I can forgive them but my knee has not yet recovered after six months as I was working after 1 year. They can say to you 'We don't care about injury. This is your problem. We want this issue fixed.'
    -Innovation is discouraged by team mates. the atmosphere is poisonous.

    Advice to ManagementAdvice

    Become human! if you really wanna grow as company, award people who innovate and thrive to solve the problems, not award the people who make them bigger and earn brownie points.

    Anyways, you are sinking ship!

    Doesn't Recommend
    No opinion of CEO
  3.  

    Good for freshaer not for lateral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 3 years

    Pros

    No rocket science. Good work environment . Transparent management.

    Cons

    Night Shift based on project need, less hike, work life balance

    Advice to ManagementAdvice

    Management is good

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Average company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Pune (India)
    Current Employee - Anonymous Employee in Pune (India)

    I have been working at Amdocs full-time for more than 3 years

    Pros

    Good work culture and facilities
    Free and good food
    Good onsite opportunities if you are in the right project

    Cons

    Very Poor salary Hike
    No Growth and very difficult to get a promotion
    Most of the projects are legacy maintenance projects
    Standard getting reduced year by year to become and Indian IT services company

    Neutral Outlook
    No opinion of CEO
  6.  

    Business Analyst in Amdocs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Kuala Lumpur (Malaysia)
    Former Employee - Business Analyst in Kuala Lumpur (Malaysia)

    I worked at Amdocs full-time

    Pros

    Good learning opportunity, nice bosses

    Cons

    Some uncooperative personalities in the project from other team, too heavy emphasis on solution delivery and lacking importance placed in business team (resulting in sometimes unfair treatment)

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Uncertainty

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    Salary, Location, Breakfast, micro-supervision, nothing else

    Cons

    Management, Culture, Cliques, Anxiety, Uncaring

  8.  

    screenshort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior RF Engineer
    Current Employee - Senior RF Engineer

    I have been working at Amdocs as a contractor for less than a year

    Pros

    no other openning, no family time and manager should escalate top management to understand the employee requirements

    Cons

    no family time and manager should escalate top management to understand the employee requirements

    Advice to ManagementAdvice

    work life balance require

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Overall a nice company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert  in  Gurgaon, Haryana (India)
    Former Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)

    I worked at Amdocs full-time for more than 3 years

    Pros

    There are many Onsite opportunities. It has Good brand name. Ok ok salary. Get a chance to directly communicate with customer.

    Cons

    Relatively Flat organization structure. Very less growth options. In some projects the work life balance is too bad while in others it is too good.

    Advice to ManagementAdvice

    Improve the compensation and create more hierarchies.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time for more than 3 years

    Pros

    work-life balance,extra curricular, location, process and shift timings

    Cons

    Rigidity, not great site opportunities

    Advice to ManagementAdvice

    none

    Recommends
  11.  

    Employment is a two way street....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Great company to learn and polish your skills! Very casual and comfortable work environment.

    Cons

    Pay scale is lower than industry standards. You have to know the right people in order to advance to higher level positions; not always performance based.

    Advice to ManagementAdvice

    Continue to assist employees with cultural barriers and work harder towards a unified environment. Company growth can only progress through T-E-A-M efforts!

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