Amdocs Reviews

Updated 23 April, 2015
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  1. Senior Consultant at Amdocs Canadian Managed Services

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Toronto, ON
    Former Employee - Senior Subject Matter Expert in Toronto, ON

    I worked at Amdocs

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - Flat Organization - tremendous opportunties to grow
    - Develop strong technical and functional skills in Telecom BSS
    - Respect in the Industry
    -

    Cons

    - slow growth on customer sites
    - Israel dominated org culture - sometimes leads to managerial mis-influence
    -

    Advice to Management

    - encourage and give more opportunities of growth to employees
    - facilitate work life balance on customer sites

  2. Not a place I would recommend

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Amdocs

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Money is the only reason to work for Amdocs

    Cons

    Long work hours,
    disrespectful managers,
    outdated technologies and software
    no opportunity to grow
    military approach

    Advice to Management

    Show a little care for your employees, not only once a year, when you distribute hot dogs
    Use advanced technologies

  3. IF have other choices, do not come to Amdocs.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SME in Montreal, QC
    Current Employee - Senior SME in Montreal, QC

    I have been working at Amdocs

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good compensation (for some) if you are lucky (belong to the right group).
    Good to have on CV.

    Cons

    Not creative environment. Incompetent management. Top-down micromanagement. Not fair promotions.

    Advice to Management

    Your employees are often very smart (and initally very motivated). Do not kill the talent; step away when you know you have nothing to contribute.

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  5. More like a Staff Augmentation company rather than a consultancy

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SME
    Current Employee - Senior SME

    I have been working at Amdocs

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The compensation is comparable and you'll really stand out if you do your job because most people don't.

    Cons

    Management does not appreciate your work and will make you stay up all night to to do a "really important" task. Amdocs gives you a good idea of what NOT to do on a project. There are a few good managers that will really help you with your career but most do not care at all so at the end of the day, it doesn't matter.

    Advice to Management

    Treat your employees with respect and judge their work based on what they've done and not how much time they spent doing it. Get to know your employees and understand their interests and skill set so they will be utilized to their full potential.

  6. Helpful (1)

    Amdocs is the black stain on my impeccable professional career! Stay far far far away from this company.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager (Level 5)
    Former Employee - Senior Manager (Level 5)

    I worked at Amdocs

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - Amdocs is very flexible with wherever you want to reside in the world.
    - Amdocs is open to flex hours and remote work (from home).
    - Amdocs pays good starting salaries (but this is a smoke screen --- see my comments in the "downsides" section)
    - Amdocs has morning breakfast, coffee & tea, soda pops, etc. (in my office location at least)

    Cons

    - Like many of the previous posters have already said, Amdocs will lay you off or push you out, once they have maxed out your services.
    - They give higher starting salaries and bonuses (just to entice people to accept their offers), but soon you will realize that this this just a smoke screen.
    - Their employer exodus rate (ie: firings, lay-offs, pushed to leave, etc.) is as high as 80%, a number that is extremely high among the high-tech vertical .
    - There is a severe disconnect between management and service level staff, and even moreso between the headquarters in Israel and the North American units.
    - When it comes to promotion, raises and other incentives, sad to say (and others have here have also said), if you're not: (i) - Jewish; or (ii) - Israeli, you're outta luck.
    - If you have to work here, do what I did --- gain experience, the key telco knowledge, and leave ASAP before things get worse in that "toxic environment". I'm a Fortune 100 doing M&A work now, and life is much better, plus, I am not only paid better, but am also treated with respect and my work product is recognized.

    Advice to Management

    - Enable more transparency.
    - Be fully upfront with the employees that you hire as to what short-term and long-range expectations you have for them.
    - Don't offer deceitful, specious and dubious promises (to employees) that will never come to fruition.

  7. Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Informatica Developer in Pune (India)
    Current Employee - Informatica Developer in Pune (India)

    I have been working at Amdocs

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You can Learn a lot of things here ...

    Cons

    Nothing Much .. sometime , may be u have to do Over Time.

  8. Functional test engineer

    Current Employee - Anonymous Employee in Pune (India)
    Current Employee - Anonymous Employee in Pune (India)

    I have been working at Amdocs full-time (More than 3 years)

    Pros

    Good food.
    good environment to work.
    employee care

    Cons

    Very odd shifts, Maximum projects are having shifts.

  9. Software Engineering Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Pune (India)
    Current Employee - Anonymous Employee in Pune (India)

    I have been working at Amdocs

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    I have worked about 8+ years. Company has great culture, openness to listen employee concerns.Excellent employee care facilities.

    Cons

    Of late work pipe line in OSS R&D have been a concern. Not able to outline a roadmap for future path.

  10. Site Admin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Nice people to work with

    Cons

    Almost no work/life balance
    Very few career opportunities

    Advice to Management

    NA

  11. Extremely good compensations, but no time for personal life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Pune (India)
    Former Employee - Senior Subject Matter Expert in Pune (India)

    I worked at Amdocs

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good benefites, attractive salary, nice people to work with.

    Cons

    Very demanding work hours, very less or no work/life balance

    Advice to Management

    NA

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