Amdocs

www.amdocs.com

Amdocs Reviews

Updated 29 January, 2015
Updated 29 January, 2015
1,237 Reviews
3.3
1,237 Reviews
Rating Trends

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
390 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

Employee Reviews

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  1.  

    Not a place I would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Amdocs

    Pros

    Money is the only reason to work for Amdocs

    Cons

    Long work hours,
    disrespectful managers,
    outdated technologies and software
    no opportunity to grow
    military approach

    Advice to ManagementAdvice

    Show a little care for your employees, not only once a year, when you distribute hot dogs
    Use advanced technologies

    Doesn't Recommend
    Disapproves of CEO
  2.  

    IF have other choices, do not come to Amdocs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME in Montreal, QC
    Current Employee - Senior SME in Montreal, QC

    I have been working at Amdocs

    Pros

    Good compensation (for some) if you are lucky (belong to the right group).
    Good to have on CV.

    Cons

    Not creative environment. Incompetent management. Top-down micromanagement. Not fair promotions.

    Advice to ManagementAdvice

    Your employees are often very smart (and initally very motivated). Do not kill the talent; step away when you know you have nothing to contribute.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    More like a Staff Augmentation company rather than a consultancy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior SME
    Current Employee - Senior SME

    I have been working at Amdocs

    Pros

    The compensation is comparable and you'll really stand out if you do your job because most people don't.

    Cons

    Management does not appreciate your work and will make you stay up all night to to do a "really important" task. Amdocs gives you a good idea of what NOT to do on a project. There are a few good managers that will really help you with your career but most do not care at all so at the end of the day, it doesn't matter.

    Advice to ManagementAdvice

    Treat your employees with respect and judge their work based on what they've done and not how much time they spent doing it. Get to know your employees and understand their interests and skill set so they will be utilized to their full potential.

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Amdocs is the black stain on my impeccable professional career! Stay far far far away from this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Manager (Level 5)
    Former Employee - Senior Manager (Level 5)

    I worked at Amdocs

    Pros

    - Amdocs is very flexible with wherever you want to reside in the world.
    - Amdocs is open to flex hours and remote work (from home).
    - Amdocs pays good starting salaries (but this is a smoke screen --- see my comments in the "downsides" section)
    - Amdocs has morning breakfast, coffee & tea, soda pops, etc. (in my office location at least)

    Cons

    - Like many of the previous posters have already said, Amdocs will lay you off or push you out, once they have maxed out your services.
    - They give higher starting salaries and bonuses (just to entice people to accept their offers), but soon you will realize that this this just a smoke screen.
    - Their employer exodus rate (ie: firings, lay-offs, pushed to leave, etc.) is as high as 80%, a number that is extremely high among the high-tech vertical .
    - There is a severe disconnect between management and service level staff, and even moreso between the headquarters in Israel and the North American units.
    - When it comes to promotion, raises and other incentives, sad to say (and others have here have also said), if you're not: (i) - Jewish; or (ii) - Israeli, you're outta luck.
    - If you have to work here, do what I did --- gain experience, the key telco knowledge, and leave ASAP before things get worse in that "toxic environment". I'm a Fortune 100 doing M&A work now, and life is much better, plus, I am not only paid better, but am also treated with respect and my work product is recognized.

    Advice to ManagementAdvice

    - Enable more transparency.
    - Be fully upfront with the employees that you hire as to what short-term and long-range expectations you have for them.
    - Don't offer deceitful, specious and dubious promises (to employees) that will never come to fruition.

    Doesn't Recommend
    Disapproves of CEO
  6. 3 people found this helpful  

    Amdocs is no longer a dream company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Group Leader in Pune (India)
    Current Employee - Development Group Leader in Pune (India)

    I have been working at Amdocs

    Pros

    Amdocs will provide you the best knowledge in terms of B/OSS products. The products are very good and there's a lot of room to learn new things, if there's a quest.
    Best part of Amdocs is the work culture. People are very friendly and helpful from the day-1.
    Amdocs gives a lot of facilities to it's employees like Day-Care, Spouse bring Spouse. Lot of cultural initiatives like Mentor Together, Blossom etc.
    Good work life balance
    Away from stupid systems like in other Indian companies like noting time during entry and exit in the company, avoiding smart phones, removing internet etc.

    Cons

    The Indian GL and Managers before 10 years are now Directors and VPs. They have started the traditional Indian way of cutting costs and not stopping the good people from going.
    Israeli management will innovate, have best practices, effective project management and programme management in order to reduce costs., but Indian managers are taking that beauty of Amdocs away.
    Today in Amdocs, if you want to progress, you should be able to impress your superiors. If you know this skill, then nothing else is required. Onsites, promotions, favouritism and special facilities like leaving office at 4 pm are given to people who are 'ladlas' and 'ladlis' of the management. You will see the person who doesnt know anything promoted as manager, whereas person who is honestly working still gets an average grade.

    Advice to ManagementAdvice

    Please do something to stop favouritism in Amdocs and value the employees based on their work.
    If a person comes with an innovative idea, at least listen to him, before you talk to your favourite people.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Amdocs has a highly flexible and employee welfare oriented work culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    Amdocs has best of talents and the work culture is good. Remunerations are better than other companies. Work experience is one of the best in industry.

    Cons

    It has only pune and gurgaon branches. Long term onsite opportunities are less.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Sr SME Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior PHP Developer in Chesterfield, MO (US)
    Current Employee - Senior PHP Developer in Chesterfield, MO (US)

    I have been working at Amdocs

    Pros

    Great professional development resources. Involved workflow/people management. No micromanagement. Importance placed on professional behavior.

    Cons

    Group supported a single client. The client dried up. Group downsized.

    Recommends
    Positive Outlook
  9.  

    Good job security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs

    Pros

    great place to have job security, nice developing issues, great ppl to be with.

    Cons

    may be boring from time to time, not sure its always a bad thing, bad money, the salary is problematic.

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
  10.  

    Great organization to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 5 years)

    Pros

    Good policies - employee friendly
    Good quality of work - at least for the products I have been part of
    Great work culture
    Management is open to ideas even from junior folks

    Cons

    Work life balance may depend on which team/product you are on

    Advice to ManagementAdvice

    Nothing

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Amdocs is a very good company to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subject Matter Expert in Pune (India)
    Former Employee - Subject Matter Expert in Pune (India)

    I worked at Amdocs full-time (more than a year)

    Pros

    High package offered.
    High Joining bonus
    Lots of onsite opportunity.
    Excellent work culture.

    Cons

    Low salary increment
    Some times too much work pressure.

    Recommends
    Positive Outlook

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