Amdocs

www.amdocs.com

Amdocs Reviews

Updated 27 January, 2015
Updated 27 January, 2015
1,234 Reviews
3.3
1,234 Reviews
Rating Trends

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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
389 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 89 reviews)

  • Work culture is cool and good onsite opportunities but in specific projects (in 117 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 153 reviews)

  • Management seems proud that there is no work life balance (in 40 reviews)

More Highlights

Employee Reviews

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  1.  

    It requires your loyalty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Expert in Ottawa, ON
    Current Employee - Software Development Expert in Ottawa, ON

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    - It is a well known worldwide company
    - If you google it, then you'll find that it has a very strong financial portfolio
    - There are opportunities for personal development, paid internal/external courses
    - If you're intelligent then you can definitely shine and prosper
    - There are also internal transfer/worldwide relocation opportunities

    Cons

    Like any major company, it depends on which team you're in. I've seen some teams having very high job satisfaction ratio, and vice versa. However, if you give your 100% then for sure you won't be disappointed. For those who're family oriented for them it might be little challenging to ensure work-life balance. At the end, you have to keep in mind that it's a for profit company with strict business goals that it has to achieve on a regular basis.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A company that offers 2 weeks holiday to every hire regardless of experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ottawa, ON
    Current Employee - Anonymous Employee in Ottawa, ON

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    The compensation and bonus plan are well funded, and employees are taken care of well on a daily basis with a refreshment program that provides food and beverages. Contribution matching on RRSPs is a good thing, and also well funded.

    Because other provinces have more holidays given for various observances in Ontario we get two floater holidays.

    Cons

    Since we were purchased by Amdocs our benefits plan is terrible, and we don't even have an option to top it up. There is no employee stock purchase plan.

    The company offers any new employee, even for filling senior positions, two weeks holidays, this is just absurd and means that new employees are often of very low calibre.

    Advice to ManagementAdvice

    Offer more than 2 weeks and you may attract better talent, cut the red tape and bureaucracy, for such a far reaching company with so many physical sites there needs to be a much more decentralized set of processes.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Testing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Testing Group Leader in New Toronto, ON
    Current Employee - Testing Group Leader in New Toronto, ON

    I have been working at Amdocs full-time (more than 8 years)

    Pros

    It is a good company. provide good compansastion. good carrer growth oportunity. salary and other benefits are better or equal to other companies in market.

    Cons

    Work life balance is not good. many times , we have to work late hours and on weekenends. you need to show something extra to get promotions and salary increase.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Amdocs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expert in Toronto, ON
    Current Employee - Expert in Toronto, ON

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    Strong hold on the telecom BSS/OSS domains. Strong group with excellent business knowledge

    Cons

    Product based company. So narrowed down to only one domain

    Recommends
  6. 2 people found this helpful  

    Miss the place , but not the work....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Montreal, QC
    Former Employee - Senior Subject Matter Expert in Montreal, QC

    I worked at Amdocs full-time (more than 5 years)

    Pros

    Excellent for those who gets an opportunity at a very early stage of their career (within 2-3 yrs of college passout).
    Gets to learn a lot of things technically and also professionally.
    Interactions with teams across the North American continent adding to your knowledge base.
    Good to work for 4-5 yrs..
    If you don't care about your career and just want to earn money, then this place is for you.

    Cons

    - No respect or acknowledgement for the good work contributed. Only appreciated when you leave the company.
    - Bad management.
    - Almost no salary increments.
    - Learning curve reduces as you work more and more. You continue to fix the same issues every month, every release , every year.
    - You continue to grow physically and mentally ...but never professionally as the growth opportunity is ZERO (Most of the existing programmers are close to 10 yrs in the same position and are close to 40).
    - No Promotions. Any vacancies are filled by hiring from outside.
    - You reach a saturation point where you don't know what you are really good at in a global scenario.
    - By continuing to work this way, you will reach a stage where you are not qualified to be a manager (since the only thing you will learn is how to fix the issues) and continue to be a programmer at 35.
    - You can never compete with anyone outside Amdocs, because you don't know anything else.

    Advice to ManagementAdvice

    Listen to the needs of your developers.
    Give them an opportunity to grow

    Positive Outlook
  7. 1 person found this helpful  

    Excellent company to gain expertise in telecommunications billing domain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programming Senior Subject Matter Expert in Toronto, ON
    Current Employee - Programming Senior Subject Matter Expert in Toronto, ON

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    - Product based company with end to end support of the product. Offers various roles for a software engineer from development of the core product to production support.

    - The work culture encourages developers to gain end to end knowledge of the billing systems spanning multiple applications.

    - Ongoing opportunities to relocate around various offices around the globe.

    - Open door policy is followed pretty well.

    Cons

    - Most of the customers use stable versions of the billing applications , exposure to latest technologies is limited.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Amdocs Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Subject Matter Expert in Montreal, QC
    Current Employee - Senior Subject Matter Expert in Montreal, QC

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    It is a multinational company having branches across the entire world. It has a highly stable products and customers that are big telecom players in the market.

    Cons

    In my experience there is less work life balance.

    Advice to ManagementAdvice

    Improve the work life balance for the employees

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    unique

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer in Montreal, QC
    Current Employee - Senior Software Engineer in Montreal, QC

    I have been working at Amdocs

    Pros

    friendship and many opportunities inside amdocs.

    Cons

    distance between employers and HR.

    Advice to ManagementAdvice

    take the action before happen.

    Recommends
    Approves of CEO
  10.  

    Well paid, but tough working hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Montreal, QC
    Former Employee - Anonymous Employee in Montreal, QC

    I worked at Amdocs

    Pros

    Good pay package, decent benefits. Excellent, competent team - great people to work with. Awesome technology - expect to touch on all kinds of cool enterprise-level tech.

    Cons

    Hours can be inane (70-90 hour weeks in worst times!), promotion opportunities can be limited. Although pay is quite good, when averaged on a per hour basis, no longer impressive.

    Advice to ManagementAdvice

    Manage your team's overtime and workload - your staff has a great deal of respect for you, but at some point it becomes a bit difficult to have a life outside the office.

    Recommends
    Approves of CEO
  11.  

    Senior Consultant at Amdocs Canadian Managed Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Toronto, ON
    Former Employee - Senior Subject Matter Expert in Toronto, ON

    I worked at Amdocs

    Pros

    - Flat Organization - tremendous opportunties to grow
    - Develop strong technical and functional skills in Telecom BSS
    - Respect in the Industry
    -

    Cons

    - slow growth on customer sites
    - Israel dominated org culture - sometimes leads to managerial mis-influence
    -

    Advice to ManagementAdvice

    - encourage and give more opportunities of growth to employees
    - facilitate work life balance on customer sites

    Recommends
    Approves of CEO

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