Amazon.com Reviews

Updated 19 September, 2014
Updated 19 September, 2014
3,507 Reviews
3.3
3,507 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,429 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I loved the work pace

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    It have a lot of benefits

    Cons

    Getting your work expectation is so hard

  2.  

    Stressful but worthy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I  in  Seattle, WA (US)
    Current Employee - Software Development Engineer I in Seattle, WA (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    Able to get your hands on some latest technology. Seattle is a great Seattle, way better than Bay area in my opinion.

    Cons

    Stressful, workload is overwhelming. No cafeteria, no free snacks, only tea bags and coffee.

    Advice to ManagementAdvice

    Get us some cafeterias, or some free snacks!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Working environment in rapid pace and wild - as wild as Amazon forest itself.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Center Technician II  in  Tokyo (Japan)
    Current Employee - Data Center Technician II in Tokyo (Japan)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Benefits is much better than average company in Japan, freedom on shift and easy of taking vacation is really attractive. Lots of genius along the way.

    Cons

    Office politics seems inevitable, some higher ups do not treat their subordinate and tend to be showy on their authority

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    A great place to intern and gain some excellent experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Leadership Intern  in  Sumner, WA (US)
    Former Employee - Operations Leadership Intern in Sumner, WA (US)

    I worked at Amazon.com as an intern for less than a year

    Pros

    Culture: very casual but intense and data driven
    Everyone is really friendly and open I never felt out of place

    Cons

    Hours, hard to take time off, a lot of red tape hard to get things changed completely

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    The expectations are high, but every one makes an effort to see us succeed.

    Current Employee - Tier III Associate  in  DuPont, WA (US)
    Current Employee - Tier III Associate in DuPont, WA (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    The leadership principles are actually important to the culture of the company, and not just some nonsense written on the wall. Also, Integrity, hard work, and a customer centric attitude are rewarded.

    Cons

    Standardization is the ideal, yet I consistently heard the phrase, "at my FC we do "x" this way..." from the trainers that came from various FC through out the country. This created a lot of confusion in the first few weeks that our new FC was open.

    Advice to ManagementAdvice

    A heads up on why we are making a change would be nice sometimes. Even if the only reason is, "hey, I wonder if this will work". Can be frustrating for an associate who has just learned a task to have to re-learn it, just because some faceless manager said so with out making the advantage of learning a new way clear.

    Recommends
  7.  

    Chaotic, challenging, often fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer II  in  Seattle, WA (US)
    Former Employee - Software Development Engineer II in Seattle, WA (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Amazon offers a lot of freedom to try new things, make your own judgment calls, and prove yourself. You can do basically anything, as long as you can prove its worth to the company.

    Cons

    Management isn't well organized - your career at the company is basically defined by how well your management chain likes you (and each other). The flexibility they offer can come at the cost of no limits to the working hours or effort required, and you may find yourself working around the clock just to meet the deadlines.

    Advice to ManagementAdvice

    Use employee turnover and low satisfaction scores to identify problem areas where employees are being overworked or mistreated by their managers. Make the long-term value of employees as important as short-term gain.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Fast paced, lots of cool stuff to learn, working with smart people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training  in  Seattle, WA (US)
    Current Employee - Training in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    I have learned, and continue to learn, a lot of exciting, fun, and cutting edge technology. Amazon Web Services is at the forefront of Public Cloud Computing and as such is inventing tomorrow's services and capabilities. Almost everyone I've encountered is willing to share their knowledge and experience. Even though Amazon.com is a company of over 100,000 employees, AWS feels like a startup with high energy, excitement, and buzz.

    Cons

    Although I'm not too adversely affected by this in my particular role (I travel a lot and am not in the office much), I can see that many people struggle with work/life balance. I don't honestly know whether that's a company characteristic or simply due to people wanting to accomplish more than can in a reasonable number of hours per week.

    Advice to ManagementAdvice

    I have just recently learned (here on Glassdoor, and elsewhere) that Amazon employs annual stack ranking of employees. That's beyond appalling. This Jack Welch inspired system makes some sense in the abstract, but the actual requirement for managers to drop the bottom x% (by a necessarily subjective assessment) is a lousy practice.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I  in  Hyderābād (India)
    Current Employee - Software Development Engineer I in Hyderābād (India)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Good salary, Talented people around, Flexible

    Cons

    Work life balance.
    Completely focused on work

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter  in  Seattle, WA (US)
    Current Employee - Recruiter in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Ownership: Amazon gives employees a lot of ownership over the projects they are working on.

    Career growth: There are tons of internal opportunities for growth and you are able to drive you own career trajectory. Compensation and benefits are very competitive.

    Work life balance: I heard some of the complaints about work life balance before joining Amazon, but in my time here I have not experienced any issues with work life balance. The work schedule is flexible and I rarely take any work home with me.

    Cons

    Company can be a bit too frugal at times, not a lot of perks. Fortunately the frugality is not reflected in the compensation. I would like to see a better 401(k) match.

    Advice to ManagementAdvice

    Make the 401(k) more competitive to other companies in the industry.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work and get paid well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Bangalore (India)
    Current Employee - Software Development Engineer II in Bangalore (India)

    I have been working at Amazon.com full-time for more than 8 years

    Pros

    Pays competitively
    Good chances for growth
    Incredible team

    Cons

    Sometimes secretive
    High expectations
    Sometimes very frugal

    Recommends
    Positive Outlook
    Approves of CEO

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