Amazon.com Reviews

Updated 23 October, 2014
Updated 23 October, 2014
3,692 Reviews
3.3
3,692 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,533 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 115 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 336 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 605 reviews)

  • There is literally no work life balance inside this company (in 139 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Logistics - Staffing and Product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time (less than an year)

    Pros

    Incredible use of technology to monitor by the hour productivity and product movement! New attentions to Ergonomics and Automation definite steps forward for a globally competitive company.

    Cons

    Personal growth is limited, overall results and rewards are numbers based instead people performance based. Training is fantastic, job shadowing and competency in each position overseeing before management. Change management systems slow to implement best practices.

    Advice to ManagementAdvice

    Advise regular reviews of power hungry middle management - $ is not the motivator so would be good to keep a careful eye on them.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    No longer a place where "builders can build". Mediocre company with mediocre pay & benefits relative to industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer II in Toronto, ON
    Former Employee - Software Development Engineer II in Toronto, ON

    I worked at Amazon.com full-time

    Pros

    - several businesses are industry-leading and will continue to do well (Amazon retail, AWS, Kindle)
    - internal developer tools and expertise is still a great asset

    Cons

    - increase in management levels, degrading talent, and churn is leading to a slower company with poorer quality products
    - hiring bar getting lower; best employees are leaving since there is nothing particularly attractive to retain them
    - mediocre pay and benefits relative to an overall tech industry that pays very generously
    - stock at current price has limited upside compared to industry

    Advice to ManagementAdvice

    One of the main company values is "Amazon is a place where builders can build." That is no longer true. There is too much middle management, politics, and bs. Amazon needs to nurture and retain the best and brightest developers and dev leads, not those who love running meetings and playing politics.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Good company, good systems, gruelling, physically demanding job

    Current Employee - Amazon Warehouse Worker in Milton, ON
    Current Employee - Amazon Warehouse Worker in Milton, ON

    I have been working at Amazon.com full-time (less than an year)

    Pros

    You are paid 14$/hour. Managers and supervisors are supposed to help you according to Amazon leadership principles. Very good benefits including vision, dental, podiatrist, chiropractor etc

    Cons

    You will have to walk as much as 15 km a day (in 10 hours). Your feet and various other parts of your body will hurt like nothing you have experienced before. Long term this job will seriously affect your health.

    Advice to ManagementAdvice

    Rotation of tasks are not done as there are never enough people due to high turnover. Rotate tasks and change to an 8 hour shift.

    Doesn't Recommend
    Positive Outlook
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  5. 1 person found this helpful  

    All hail the Amazon cult...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Milton, ON
    Current Employee - Warehouse Associate in Milton, ON

    I have been working at Amazon.com full-time (more than an year)

    Pros

    The only pro I can see is that you can put Amazon on your resume and have people trip all over themselves thinking that actually means something...

    Cons

    Where to begin?

    -Cult like devotion and inability to allow dissent
    -Cold and highly arrogant organization
    -Mind numbing numbers metrics and having to 'deep dive' everything
    -Absolutely no work life balance
    -An organization that likes to pass the buck and throw people under the bus with glee

    Advice to ManagementAdvice

    No advice at all...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Hectic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Vancouver, BC
    Current Employee - Software Development Engineer in Vancouver, BC

    I have been working at Amazon.com full-time (more than an year)

    Pros

    A lot of opportunities to learn.
    Working on large projects with millions of users.
    Nice concepts in internal tools (build system, versioning, software dependencies management, continuous deployment, deployment on development & production hosts).
    Possibility to work for other teams if you want to change.
    Compensation is good (but no perks).
    Working at Amazon(/Apple/Facebook/Google) is a good experience.

    Cons

    The focus is put on delivering new features under tight deadlines. It is exciting but it often results in lowering the quality standards and increasing the operational load (frequent firefighting).
    Little time is invested on stabilizing a feature once it's been released.
    On-calls are expected to be available to work on weekends. Every engineer is part of an on-call rotation.
    Heavy process and emails are sometimes getting on your way to get things done.
    Getting a promotion requires your active participation: you'll need to get the right exposure and be vocal about what you do (it won't come naturally).

    Advice to ManagementAdvice

    Invest on keeping your employees, listen to them and remove what is getting on their way.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Interesting work & everyday is a new challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Calgary, AB
    Current Employee - Sales in Calgary, AB

    I have been working at Amazon.com part-time (less than an year)

    Pros

    Work life balance & fair wage for job expectations

    Cons

    Need to be on top of your game everyday

    Advice to ManagementAdvice

    More one on one coaching

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Intense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    Lots of projects to work on, they will give you lots of exposure to different things, never boring. Some very bright people work there. Everything changes quickly and you are expected to stay on top of it all. Peak is as busy as you have heard.

    Cons

    Pace is high, and not much is given to reduce it. Family and personal time must be put 2nd.

    Advice to ManagementAdvice

    Reduce the churn. Its variation and goes against tenets of standardization

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 8 people found this helpful  

    Swamped with legacy hacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I in Toronto, ON
    Current Employee - Software Development Engineer I in Toronto, ON

    I have been working at Amazon.com full-time (less than an year)

    Pros

    There are great opportunities and the scale at which Amazon operates is amazing.

    Cons

    Only 10% of the time is spent on new development, and the rest we are putting out fires. Prepare to inherit a legacy of hacks with little tests and no documentation (tribal knowledge is the norm). You will have to keep this software running 24/7 and do whatever it takes to keep it up to date with whatever changes in the runtime environment.

    Advice to ManagementAdvice

    Have some process in place for change management, and have less process when it comes to bureaucracy.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Ambassador

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ambassador in Mississauga, ON
    Current Employee - Ambassador in Mississauga, ON

    I have been working at Amazon.com full-time (less than an year)

    Pros

    Great work atmosphere get to know lot of thinks and on how to work with multi-culture people.

    Cons

    Peak seasons are very challenging just need to keep your cool and calmness.

    Recommends
    Positive Outlook
  11. 5 people found this helpful  

    Hire the best, use them for menial tasks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Toronto, ON
    Current Employee - Software Development Engineer in Toronto, ON

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Relatively good software development practices

    Cons

    Toronto office is a second-class citizen in Amazon world. The salary is lower than in Seattle and the work is less interesting. Working in a remote office means spending half of the day writing e-mails. You can get into a team in which you almost don't get to code and spend a lot of time with administration and maintenance. Amazon's frugality is sometimes ridiculous - you get the cheapest monitors, keyboards, etc, regardless of poor quality.

    Advice to ManagementAdvice

    Have some Toronto-based projects which require less worldwide communication. Raise the salaries to the level in Seattle. Don't be cheap.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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