Amazon.com Reviews

Updated 18 September, 2014
Updated 18 September, 2014
3,503 Reviews
3.3
3,503 Reviews
Rating Trends

Recommend to a friend
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Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,427 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

Employee Reviews

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  1.  

    Interesting work & everyday is a new challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Calgary, AB
    Current Employee - Sales in Calgary, AB

    I have been working at Amazon.com part-time for less than a year

    Pros

    Work life balance & fair wage for job expectations

    Cons

    Need to be on top of your game everyday

    Advice to ManagementAdvice

    More one on one coaching

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Hectic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer  in  Vancouver, BC
    Current Employee - Software Development Engineer in Vancouver, BC

    I have been working at Amazon.com full-time for more than a year

    Pros

    A lot of opportunities to learn.
    Working on large projects with millions of users.
    Nice concepts in internal tools (build system, versioning, software dependencies management, continuous deployment, deployment on development & production hosts).
    Possibility to work for other teams if you want to change.
    Compensation is good (but no perks).
    Working at Amazon(/Apple/Facebook/Google) is a good experience.

    Cons

    The focus is put on delivering new features under tight deadlines. It is exciting but it often results in lowering the quality standards and increasing the operational load (frequent firefighting).
    Little time is invested on stabilizing a feature once it's been released.
    On-calls are expected to be available to work on weekends. Every engineer is part of an on-call rotation.
    Heavy process and emails are sometimes getting on your way to get things done.
    Getting a promotion requires your active participation: you'll need to get the right exposure and be vocal about what you do (it won't come naturally).

    Advice to ManagementAdvice

    Invest on keeping your employees, listen to them and remove what is getting on their way.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 7 people found this helpful  

    Swamped with legacy hacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I  in  Toronto, ON
    Current Employee - Software Development Engineer I in Toronto, ON

    I have been working at Amazon.com full-time for less than a year

    Pros

    There are great opportunities and the scale at which Amazon operates is amazing.

    Cons

    Only 10% of the time is spent on new development, and the rest we are putting out fires. Prepare to inherit a legacy of hacks with little tests and no documentation (tribal knowledge is the norm). You will have to keep this software running 24/7 and do whatever it takes to keep it up to date with whatever changes in the runtime environment.

    Advice to ManagementAdvice

    Have some process in place for change management, and have less process when it comes to bureaucracy.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Intense

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    Lots of projects to work on, they will give you lots of exposure to different things, never boring. Some very bright people work there. Everything changes quickly and you are expected to stay on top of it all. Peak is as busy as you have heard.

    Cons

    Pace is high, and not much is given to reduce it. Family and personal time must be put 2nd.

    Advice to ManagementAdvice

    Reduce the churn. Its variation and goes against tenets of standardization

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Ambassador

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ambassador  in  Mississauga, ON
    Current Employee - Ambassador in Mississauga, ON

    I have been working at Amazon.com full-time for less than a year

    Pros

    Great work atmosphere get to know lot of thinks and on how to work with multi-culture people.

    Cons

    Peak seasons are very challenging just need to keep your cool and calmness.

    Recommends
    Positive Outlook
  7.  

    Amazing company feels like a startup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Intelligence Engineer II
    Current Employee - Business Intelligence Engineer II

    I have been working at Amazon.com full-time for more than a year

    Pros

    Great peers and senior. People really try to develop the best product. Bottom up company where individual opinion no matter from where it comes matters. Startup culture , high quality engineering.

    Cons

    High performance bar that is continuously raised, means one cannot rest on past laurels. This means continuous drain of energy and long work hours, which can be exhausting.

    Advice to ManagementAdvice

    The company has grown too big and the challenge for the management is to retain and preserve the Amazon culture of innovating on behalf of its customers and not get bogged down by sheer stress of managing such a giant company.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 5 people found this helpful  

    Hire the best, use them for menial tasks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer  in  Toronto, ON
    Current Employee - Software Development Engineer in Toronto, ON

    I have been working at Amazon.com full-time for more than a year

    Pros

    Relatively good software development practices

    Cons

    Toronto office is a second-class citizen in Amazon world. The salary is lower than in Seattle and the work is less interesting. Working in a remote office means spending half of the day writing e-mails. You can get into a team in which you almost don't get to code and spend a lot of time with administration and maintenance. Amazon's frugality is sometimes ridiculous - you get the cheapest monitors, keyboards, etc, regardless of poor quality.

    Advice to ManagementAdvice

    Have some Toronto-based projects which require less worldwide communication. Raise the salaries to the level in Seattle. Don't be cheap.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 5 people found this helpful  

    Operations Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Mississauga Valley, ON
    Current Employee - Operations Manager in Mississauga Valley, ON

    I have been working at Amazon.com full-time for more than a year

    Pros

    The company leer you by offering above average pay for management level. Base pay is not above average but they do offer higher than normal signing bonus meant to keep you engaged for two years.

    Cons

    Overall, the worst place I have worked. They have a lot of good things on paper but the company does not care about it employees. Managers are not allowed vacation between October 01 and December 31. Because you cannot take vacation you accumulate many vacation days and if you try and take them you a made to feel like you are not a good employee. You literally are demoralized for using a vacation day.

    I am white male. The company will hire minorities but treat them as a slave labor force, including the managers. Minorities on all levels are treated poorly. In less than one year I have seen 11 managers get fired and 7 resign. Managers come and go. Do not leave your job for Amazon and do not be fooled buy the huge signing bonus and offer of RSU. You will regret taking the bonus because when you are either fired or resign you will be made to repay.

    Worst place to work. As soon as I complete my two years here as Operations Manager I am resigning.

    Advice to ManagementAdvice

    Engage People Attack Process

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Like being in a religious cult...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    The only thing I can think of is that you can put Amazon on your resume and other employers will be impressed...

    Cons

    Poor training, so many acronyms that I'm willing to bet no one knows what they all mean, too metric driven, operation is ruled by Finance, poor treatment of their associates, incredibly frugal/cheap, absolutely no work/life balance (extremely long hours and during peak period, you are putting in an incredible amount of hours)

    Advice to ManagementAdvice

    Associates/Employees are not machines (even though that's probably where Amazon is heading, using robots for their orders)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    grueling work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Milton, ON
    Current Employee - Warehouse Associate in Milton, ON

    I have been working at Amazon.com full-time for less than a year

    Pros

    People are very helpful. If you do your work and follow safety you are left alone (no boss looking. over your shoulder). Very good health benefits for you and your family. Three day weekend

    Cons

    Grueling 10 hour days on your feet or walking in a huge warehouse.

    Advice to ManagementAdvice

    dont bs about safety. There are very unsafe arrangement of products. Fix it first and then talk about safety.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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