Alaska Airlines

  www.alaskaair.com
  www.alaskaair.com

Alaska Airlines Reviews

Updated 19 November, 2014
Updated 19 November, 2014
86 Reviews
3.7
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Alaska Airlines President & CEO Bradley D. Tilden
Bradley D. Tilden
40 Ratings

Review Highlights

Pros
  • The flight benefits was the best part of the job (in 14 reviews)

  • Supportive of work/life balance I wasn't there for very long so I can't say much more (in 6 reviews)


Cons
  • Very odd shift work and starting pay is low (in 6 reviews)

  • Poor pay and horrible schedules all based on seniority (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Seattle, WA (US)
    Former Employee - Flight Attendant in Seattle, WA (US)

    I worked at Alaska Airlines full-time (more than an year)

    Pros

    You o not have to work long hour days, you get nice layovers, compensation package is great, and its a great place to be a flight attendant

    Cons

    No really a con I see

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fun PT Job

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee in Los Angeles, CA (US)
    Current Employee - Anonymous Employee in Los Angeles, CA (US)

    I have been working at Alaska Airlines part-time (more than 8 years)

    Pros

    People are willing to help you with days off, traveling is the best!

    Cons

    Hours are based solely on seniority.

    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    We're making the best of what we have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant
    Current Employee - Flight Attendant

    I have been working at Alaska Airlines (more than 10 years)

    Pros

    Most of the people who work there are great. They love what they do. It's a community of caring people.

    Cons

    At one time it felt like the company really valued it's employees. But sadly, that era has passed. Shareholders are much more important than employees.

    Advice to ManagementAdvice

    Pay living wages before dividends.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Working for Alaska Airlines is "North of Expected"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Alaska Airlines full-time

    Pros

    -The "Alaska Spirit" and friendly work environment
    -Ancillary training and career development programs
    -Travel Benefits
    -Performance-Based Incentives

    Cons

    -Knowledge Management -- company could do more to harness the "tribal knowledge" of its employees.
    -Odd working hours for frontline employees
    -Career development incentives for union employees

    Advice to ManagementAdvice

    Never forget what the airline means to Alaskans. It is more than just transporting people from place to place. For Alaskans, this airline is an essential link in the supply chain, and they often rely on its cargo operations for transporting basic necessities to and from remote villages. Although it is primarily a passenger airline, senior leaders must not forget the crucial role its Cargo Operations department plays.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Over the top, family-knit tight, team environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA (US)
    Former Employee - Customer Service Representative in San Jose, CA (US)

    I worked at Alaska Airlines part-time (more than 3 years)

    Pros

    Employee's really do care about the customers and definitely travel experience is wonderful. The friendships turn into close family protective committed unity. The bond of love for work and family carries the work load pass the above and beyond mark. Truly the foundation of Alaska Airline holds true today! Caring, Customer Service, and Loyalty that's Alaska.

    Cons

    The stress of the airline business is the reality at Alaska as well.
    Pilot strikes cause delays or cancelation and that makes the public
    very stressful to work with, which robs the whole travel experience
    awful.

    Advice to ManagementAdvice

    Continue to acknowledge the efforts and hard work the employees do. Add bonus's and incentives to help compensate to harshness of the stress the public puts on the employees.
    Give back upgrade decision making to employees to customers to bring back repeat business. It's the little things that count!!

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great company with outstanding values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Anchorage, AK (US)
    Current Employee - CSA in Anchorage, AK (US)

    I have been working at Alaska Airlines full-time (less than an year)

    Pros

    Amazing benefits and people to work with

    Cons

    Poor pay and horrible schedules all based on seniority

    Advice to ManagementAdvice

    Take care of your new hires as they burn out easily due to the worst schedules and most difficult times.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company that immerses you within the airline industry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alaska Airlines as an intern (less than an year)

    Pros

    The internship really exposes you to all the aspects of how an airline company is run on a daily basis.

    Cons

    Down time when managers are overly busy.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Nice family-oriented workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Architect in Seattle, WA (US)
    Current Employee - Architect in Seattle, WA (US)

    I have been working at Alaska Airlines full-time (more than 8 years)

    Pros

    Not a highly stressful culture, good peers (for the most part) and flight perks are handy.

    Cons

    Not very visionary leadership, obsessed so much with the operation that there is no room to be a great airline.

    Advice to ManagementAdvice

    Show some vision in where you want the airline to go in the next 5-7 years, don't continually repeat the same 'focus on doing what we do well' message.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Ramp Service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Service Agent in Fairbanks, AK (US)
    Former Employee - Ramp Service Agent in Fairbanks, AK (US)

    I worked at Alaska Airlines full-time (less than an year)

    Pros

    Free flight benefits. Medical benefits.

    Cons

    high stress and low pay.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Intern Airport Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern for Airport Services in Seattle, WA (US)
    Former Employee - Intern for Airport Services in Seattle, WA (US)

    I worked at Alaska Airlines full-time (less than an year)

    Pros

    Great culture and coworkers. You can fly for free anywhere that Alaska flies. Alaska is a very open a forward thinking company. The take care of their employees and most of the current employees love to work for the,m

    Cons

    Seattle weather is not the best. Also the salaries are not that good. However, the benefits are very good. Your flight benefits apply to you immediate family and parents. they can call fly for free

    Recommends
    Neutral Outlook
    Approves of CEO

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