Alaska Airlines
3.3 of 5 62 reviews
www.alaskaair.com Seattle, WA 5000+ Employees

Alaska Airlines Reviews

Updated Apr 05, 2014
Alaska Airlines – US – “A Flight Departing from Honolulu”

All Employees Current Employees Only

3.3 62 reviews

                             

91% Approve of the CEO

Alaska Airlines President & CEO Bradley D. Tilden

Bradley D. Tilden

(23 ratings)

71% of employees recommend this company to a friend
62 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Free flight benefits on Alaska and Horizon as well as big discount on other airlines"
    in 11 reviews
  • "Supportive of work/life balance I wasn't there for very long so I can't say much more"
    in 4 reviews
Cons:
  • "The stress of the airline business is the reality at Alaska as well"
    in 3 reviews
  • "Favoritism in the upper management ranks, a lack of diversity in management, and low pay compared to the same careers in other companies"
    in 3 reviews
  • Show more review highlights

Reviews

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Great Company

In Flight Supervisor (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines full-time for more than 10 years

ProsI've been with Alaska Airlines for 10 years and in the airline industry since 1977. Alaska has a terrific culture, small company feel and a diverse workforce. Very happy to be part of this great team!

ConsAdvancement is limited due to small number of available leadership openings given the size of the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great company

Flight Attendant (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines full-time for more than a year

ProsLove the travel benefits. Sitting on the beach is great!

ConsPay isn't the best. Going to lame places or having to fly on your day off can be the worst.

Yes, I would recommend this company to a friend

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2 people found this helpful  

Love the people I fly with

Flight Attendant (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines full-time for less than a year

ProsI love the Travel Benefits of this job, the other flight attendants that I fly with, and all the exciting towns we go. Everyone is happy! Sitting on the beach with 24 hours to spend isn't so bad.

ConsI feel like I am away from my family too much. Getting woke up at 3 am by crew scheduling saying you to need fly at 5 am isn't all it is cracked up to be. Not only does it wake up me but my family as well.

Advice to Senior ManagementI wish they would be more family oriented. When you do call in sick crew scheduling isn't compassionate or understanding. It makes you second guess the company.

Yes, I would recommend this company to a friend

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Hero to zero

Anonymous Employee (Current Employee)

I have been working at Alaska Airlines full-time

ProsGood flight benefits. Some nice people in many customer faced departments. The company is really customer friendly, but what really counts (safety) is lacking.

ConsMiddle /Upper Management are stupid and have no credibility with their employees or the FAA. Have many fines and investigations for non-conformance. Safety and reporting problems is smoothed over with a huge turnover in the department with replacement by unskilled engineers. The VP of maintenance is expecting a major accident and is critical of engineering for good reason.

Advice to Senior ManagementI would clean house in engineering managers ( and many lame engineers) and believe the maintenance management/mechanics are very good. Keep up the smily face in the rest of the company.

No, I would not recommend this company to a friend

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2 people found this helpful  

All depends on the department you work in.

Manager (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines full-time for more than 10 years

ProsAlaska has some very good people with great values and an enjoyable spirit.

ConsSome bad folks in mid level positions make work difficult at times with people leading by trying to instill fear in their employees. Some of the magic that Alaska once had has been lost in recent times in some departments. Others remain true to the corporate culture and values.

Advice to Senior Managementwork on getting the right people in the right roles. if you say you are people focused, that goes beyond the frontline CBA covered work group, those people are people too and should not be overlooked.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great Company

Flight Attendant (Former Employee)
Seattle, WA (US)

I worked at Alaska Airlines full-time for more than a year

ProsYou o not have to work long hour days, you get nice layovers, compensation package is great, and its a great place to be a flight attendant

ConsNo really a con I see

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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4 people found this helpful  

This company values length of employment more than actual work done.

Software QA Engineer II (Current Employee)
Seattle, WA (US)

I have been working at Alaska Airlines full-time for more than 8 years

ProsMost employees are very nice.

ConsIt's very hard to move around in the company because there's so much favoritism. It's emphasized internal candidates will be treated differently, but their application process filters out internal candidates. So it's very hard to move forward without knowing the right people.

Advice to Senior ManagementUpper management needs to start recognizing current employees. The lack of attention has been causing many current employees to start looking for advancement elsewhere.

No, I would not recommend this company to a friend

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2 people found this helpful  

We're making the best of what we have.

Flight Attendant (Current Employee)

I have been working at Alaska Airlines for more than 10 years

ProsMost of the people who work there are great. They love what they do. It's a community of caring people.

ConsAt one time it felt like the company really valued it's employees. But sadly, that era has passed. Shareholders are much more important than employees.

Advice to Senior ManagementPay living wages before dividends.

Yes, I would recommend this company to a friend

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Working for Alaska Airlines is "North of Expected"

Supervisor (Current Employee)

I have been working at Alaska Airlines full-time

Pros-The "Alaska Spirit" and friendly work environment
-Ancillary training and career development programs
-Travel Benefits
-Performance-Based Incentives

Cons-Knowledge Management -- company could do more to harness the "tribal knowledge" of its employees.
-Odd working hours for frontline employees
-Career development incentives for union employees

Advice to Senior ManagementNever forget what the airline means to Alaskans. It is more than just transporting people from place to place. For Alaskans, this airline is an essential link in the supply chain, and they often rely on its cargo operations for transporting basic necessities to and from remote villages. Although it is primarily a passenger airline, senior leaders must not forget the crucial role its Cargo Operations department plays.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun PT Job

Anonymous Employee (Current Employee)
Los Angeles, CA (US)

I have been working at Alaska Airlines part-time for more than 8 years

ProsPeople are willing to help you with days off, traveling is the best!

ConsHours are based solely on seniority.

– I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Alaska Airlines reviews and ratings - including employee satisfaction and approval ratings for Alaska Airlines CEO Bradley D. Tilden. All 62 reviews are posted anonymously by Alaska Airlines employees.