Aetna

  www.aetna.com
  www.aetna.com

Aetna Reviews

Updated 14 December, 2014
Updated 14 December, 2014
596 Reviews
3.2
596 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
292 Ratings

Review Highlights

Pros
  • Fast paced environment; flexibility for work at home; opportunity for advancement (in 118 reviews)

  • so far more paid time off as well as more emphasis on work/life balance (in 44 reviews)


Cons
  • Aetna used to be focused on employee satisfaction and work life balance (in 26 reviews)

  • Each year's health insurance costs more with lesser benefits and higher deductibles (in 32 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hartford, CT (US)
    Former Employee - Customer Service Representative in Hartford, CT (US)

    I worked at Aetna full-time (more than 5 years)

    Pros

    Great benefits and great programs

    Cons

    Hard for advancement In the company

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna

    Pros

    Love my job. Completely supported and challenged in my position.

    Cons

    Benefits are confusing at best

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    IT Operations Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Operations Intern in Hartford, CT (US)
    Former Employee - IT Operations Intern in Hartford, CT (US)

    I worked at Aetna as an intern (less than an year)

    Pros

    great working environment
    everyone always so helpful to answer your questions
    I did real work and was involved in actual projects
    Biggest cafeteria I've ever seen, so many options

    Cons

    It is a huge company which means you won't really be on a first name basis with a lot of people outside your floor/department

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    First time I have worked for a company that actually wants you to better yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bill Review Specialist in Tucson, AZ (US)
    Current Employee - Bill Review Specialist in Tucson, AZ (US)

    I have been working at Aetna full-time (more than 3 years)

    Pros

    This is a company that wants employees to better themselves. They encourage you to post your resume to sites like LinkedIn.

    Cons

    AETNA just acquired my previous company, not sure of bad side yet

    Advice to ManagementAdvice

    AETNA just acquired my previous company, not sure of bad side yet

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Mostly positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aetna full-time

    Pros

    Ability to work from home is nice. In addition, management works with and associates with employees

    Cons

    health benefits are not what one would expect

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Very pleasant people to work with!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Aetna full-time (less than an year)

    Pros

    Mark's take on family time being very important and taking PTO.

    Cons

    Not enough work station space for new hires and that may leave a bad first impression on the company as a whole. No toilet seat covers or bathroom deodorizers in place!

    Advice to ManagementAdvice

    Consider having team building activities and outings for your employees. It's very important to get to know your colleagues and leaders in a different setting that's more relaxed and can unwind.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Technical Specialist in East Newark, NY (US)
    Current Employee - Applications Technical Specialist in East Newark, NY (US)

    I have been working at Aetna full-time (less than an year)

    Pros

    401K, and I truly can't think of anything else.

    Cons

    The people that have been there for a long time are partial and bias. They only celebrate their special occasions. If one if them have an issue with you all of them jump on the bandwagon and stop speaking. The supervisors are lazy and do little of nothing. They act like they are some kind of big wigs and you mean nothing unless you are kissing up to them. They promote their friends and buddy's. They talk to you any kind of way and expect for you to take it with a smile and when you complain about it they make up an excuse lke its a culture difference or he's young or she's just trying to understand you. They have lied abut everything from the pay up to when you will be allowed to work from home. They just say it's a freeze on everything and when you call human resources they say it's up to your department. Its pathetic and insensitive.
    They should all be ashamed of themselves.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Aetna - All about profits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Aetna full-time (more than 8 years)

    Pros

    It's really big and the benefits are fairly good

    Cons

    It's all about the bottom line, so it takes forever to get things approved. Also the structure is so complex with business analysts and project managers, nothing gets done quickly, you get pressure to trim features from your projects just so the BA and PM can claim success.

    Advice to ManagementAdvice

    Get rid of half of your IT staff, fire the BA's and streamline your project management process. End the endless meetings of 30 to 50 people on a project so things can get done.

    Doesn't Recommend
    Positive Outlook
  10. 1 person found this helpful  

    Director IT

    Current Employee - Director in Houston, TX (US)
    Current Employee - Director in Houston, TX (US)

    I have been working at Aetna full-time (more than 10 years)

    Pros

    Good place to work and good salary

    Cons

    poor work life balance poor resource planning

    Advice to ManagementAdvice

    focus on employee

  11. 1 person found this helpful  

    An okay company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator in Minneapolis, MN (US)
    Former Employee - Project Coordinator in Minneapolis, MN (US)

    I worked at Aetna full-time

    Pros

    I worked at Aetna for 7 years and found it to be your average corporation cube farm. The pay and benefits were okay, nothing special and most of the employees were about what you expect to find in most large corporations, some good some bad.

    Cons

    The size of the office was continually shrinking the entire time I was there. It started out with 2 floors full of people and was down to under one when I left. There wasn't a lot of inter-departmental interaction.

    Advice to ManagementAdvice

    Be more open with your employees.

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