Aetna

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Aetna Reviews

Updated 20 August, 2014
Updated 20 August, 2014
514 Reviews

3.1
514 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Aetna Chairman, President, and CEO Mark T. Bertolini
Mark T. Bertolini
243 Ratings

Review Highlights

Pros
  • Fast paced environment; flexibility for work at home; opportunity for advancement (in 102 reviews)

  • so far more paid time off as well as more emphasis on work/life balance (in 36 reviews)


Cons
  • I do find that I have a very good work/life balance, at least I did before I had to change positions (in 21 reviews)

  • Employee health insurance benefits are very expensive and coverage limited (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Service Specialist  in  Tampa, FL (US)
    Former Employee - Provider Service Specialist in Tampa, FL (US)

    Pros

    Aetna has a great at work education system. the benefits are good considering the high deductible plan which could be more affordable but they have all types of incentives to stay healthy. If you have a company that cares about your health and well being in my opinion its a keeper. In addition to the online education they have numerous opportunities to grow which helps you to believe you will have a future in the company.

    Cons

    with all the great things aetna has to offer you still have to deal with corporate policies and procedures which at times can be tedious and un rewarding. when applying for jobs it helps to have someone in your corner but I seen to often its not what you know its who you know that will get you ahead.

    Advice to ManagementAdvice

    Compensation is generous but look more closely to the mid level management that might hold back decent employees that can support the company and continue to make this a great place to work.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was a growing experience. I was mentored by my manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Blue Bell, PA (US)
    Former Employee - Administrative Assistant in Blue Bell, PA (US)

    Pros

    PTO, relaxed environment is good stuff!! Fair managers.

    Cons

    No different from anywhere. People everywhere are different attitudes. Just deal with it! :-)

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Caring, Compassionate, and Understanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Austin, TX (US)
    Former Employee - Customer Service Representative in Austin, TX (US)

    Pros

    Great people to work with, love helping members in need.

    Cons

    I was with the company for almost 3 years but was not able to relocate to my home town when my dad had a terminal illness (cancer).

    Advice to ManagementAdvice

    allow relocation even if there is no near actual building near by to report in the event of system going down and just deduct time for time loss if this would happen as non pay.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    4 of 5 years I was there were really good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inbound Queue Associate  in  Arlington, TX (US)
    Former Employee - Inbound Queue Associate in Arlington, TX (US)

    Pros

    The benefits were great and my colleagues and management were good. The company truly cares about its employees and subscribers wellness.

    Cons

    They micromanaged to the point you were treated as an adolescent. After we all became teleworkers the team moral diminished.

    Advice to ManagementAdvice

    Please treat your employees as professional adults and no micromanagement, please.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Satisfactory place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Reputable company with a strong presence; Great training for new employees, and continuous learning opportunities for seasoned employees; strong leadership; plenty of opportunities for advancement.

    Cons

    Benefits package is not the greatest; compensation doesn't necessarily coincide with the job expectations; Human Resource Department not easily accessible, as most of them work from home.

    Recommends
    Neutral Outlook
  7.  

    good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    friendly people, stable place to work, generous benefit package, if you can get stock its performed very well over last few years, strong leadership team at top levels but middle managers / senior teams are pretty much a joke.

    Cons

    has somewhat large bureaucracy to deal with, middle level / senior managers don't know what their doing and usually are not that skilled, culture depending on location can be depressing and feel like its stagnating, moving up is a difficult proposition given the hierarchy and the fact that some people stay there for life.

    Advice to ManagementAdvice

    promote within, offer better stock packages for younger skilled workers, don't be afraid to listen to new ideas.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Company undergoing significant transformation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Manager
    Current Employee - Financial Manager

    Pros

    Good work/life balance. Opportunities for entry level employees and interns to advance a few levels relatively quickly. Good PTO and decent benefits. Diversifying business lines means opportunities to move around to more non-traditional insurance related businesses.

    Cons

    Company has hit a rough patch as the integration of Coventry systems and personnel progresses. Underlying medical costs driving core insurance business caused pressure on stock price.

    Advice to ManagementAdvice

    Be clearer with your vision for the company. Constant change and repeated layoffs do a number on morale, but more visible strong leadership can improve that.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Technical Specialist

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great place to work at aetna

    Cons

    None I an think of

  10.  

    Pleasant but challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Care Management Associate  in  Sandy, UT (US)
    Former Employee - Care Management Associate in Sandy, UT (US)

    Pros

    It's a great company to work for.The compensation is above average. You can have a career there if you follow their guidence.

    Cons

    Lack of communication between management and employee. Understaffed.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    The company is okay!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people in my department are great

    Cons

    The department is very challenging, the pay rate should definitely be more for everything that you are doing.

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