Advance Auto Parts

  www.advanceautoparts.com
  www.advanceautoparts.com

Advance Auto Parts Reviews

Updated 19 December, 2014
Updated 19 December, 2014
752 Reviews
2.8
752 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Advance Auto Parts CEO and Director Darren R. Jackson
Darren R. Jackson
440 Ratings

Review Highlights

Pros
  • If you know nothing about cars you can learn a lot (in 15 reviews)

  • Team members working together to make a great environment (in 22 reviews)


Cons
  • Upper management doesn't seem to show enough appreciation for store employees (in 69 reviews)

  • Detached upper management who would rather use fear through sharklike district managers than encouragement (in 28 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    It's okay..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Manager
    Former Employee - Retail Manager

    I worked at Advance Auto Parts full-time (more than an year)

    Pros

    Advancement Opportunities (Store Level)
    Training
    ASE Testing Reimbursement
    Bonus Plan (13 Opportunities a year for bonus.. VERY NICE!)
    Pretty Easy, Basic Job
    Customer Interaction

    Cons

    Upper Level Micro-management
    New Payscale
    New "CDL" Labor Management System
    "Non-Negotiable" Mentality
    Labor Hours
    Benefit Packages

    Advice to ManagementAdvice

    Go back to the old ways of doing business.. When the GM could run their store without so much interference from corporate. By the end of my tenure, I felt like I was a glorified key holder. Couldn't set hours in my own store, just assigned pre-determined shifts to a TM. I used to run a high volume store successfully 7 days a week with 350 hours a week. They cut me down to 220.. Absolutely killed our quality of customer service and turned me into a slave. Have faith in your Managers, or don't hire them in the first place. Let us do our jobs. Advance was once the best job I ever had. Someone decided to change that and turn us into AutoZone. Thanks a lot.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Get ready to "do more with less"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance Auto Parts full-time (more than 3 years)

    Pros

    Open minded about working from home. Good work life balance.

    Cons

    They do not fix the problems they run into. They sweep them under the rug and continue on making the same mistakes. Point it out too often and they'll show you the door (not the problem you pointed out)

    Advice to ManagementAdvice

    Instead of seeing how much your people can do with one hand tied behind their back, give them what they need to succeed and watch them soar. A little understanding goes a long way toward loyalty, and loyalty equals productivity.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    It's a great job but then pay is not good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Holder, Retail Parts Sales, MVR in Clintwood, VA (US)
    Current Employee - Key Holder, Retail Parts Sales, MVR in Clintwood, VA (US)

    I have been working at Advance Auto Parts part-time (more than 3 years)

    Pros

    Great working with people and building relationships

    Cons

    The pay is not good. Raises are almost unheard of. Once a year if your lucky and it will be under 50 cents

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Erie, PA (US)
    Current Employee - Manager in Erie, PA (US)

    I have been working at Advance Auto Parts

    Pros

    Lots of opportunity for advancement

    Cons

    Require 55+ hours from management, pay based on 40

    Advice to ManagementAdvice

    Less hours or better pay

    Recommends
    Positive Outlook
  6.  

    Decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    If you are willing to work they are willing to promote!

    Cons

    Dealing with the public is a drag anywhere

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great part time job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in New Baltimore, MI (US)
    Current Employee - Retail Sales Associate in New Baltimore, MI (US)

    I have been working at Advance Auto Parts part-time (less than an year)

    Pros

    Helpful co-workers, a decent discount on parts, great starting place for anyone who is looking to expand their knowledge in retail and the automotive industry.

    Cons

    Hours, the only real concern I have is that you don't get nearly enough college I would recommend this job to someone who is looking for a part time job while they are attending college.

    Advice to ManagementAdvice

    Please allow retail sales associates to become full time I feel this would greatly improve the enthusiasm for employees knowing they can get benefits from their job. Freshen up the stores, we have banners and counters that are at least 10 years old and are beginning to make our store look outdated and old.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Was a great work environment and we worked together great as a team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mobile Parts Pro in Fort Valley, GA (US)
    Former Employee - Mobile Parts Pro in Fort Valley, GA (US)

    I worked at Advance Auto Parts part-time (more than 3 years)

    Pros

    Everyone including the store manager worked together as a team and we also had alot of fun together .

    Cons

    Not enough work hour's .

    Advice to ManagementAdvice

    None..was great management.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Its ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Advance Auto Parts

    Pros

    Not a whole lot to do. check batteries, install windshield wipers, clean, and assist customers is about all you do and once a week put up the parts that come in.

    Cons

    Not a whole lot of hours. you can get wrote up for not answering the phone right and three strikes your out, yes you can get fired for not asking the customer one simple detail.

    Advice to ManagementAdvice

    It would be nice to see some incentives for all employees. I do not feel as though I can move up in this company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    A stepping stone in life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Parts Pro in Fort Lauderdale, FL (US)
    Current Employee - Commercial Parts Pro in Fort Lauderdale, FL (US)

    I have been working at Advance Auto Parts full-time (more than 5 years)

    Pros

    The main pro and only reason why I remained with the company is that it allows for flexibility around other things that I'm currently pursuing even though I'm full time.

    Cons

    Ever since the implementation of the CDL, the stores have been severely understaffed which puts more pressure on the workers. Work environments are always stressful dealing with people who don't want to be in the store the first place. Makes for a very difficult place to enjoy being at.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    In the beginning was great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Advance Auto Parts

    Pros

    The employees and customers were special

    Cons

    Management to a turn for the worst in the end discrimination isn't the answer

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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