Abercrombie & Fitch Reviews

Updated 28 August, 2014
Updated 28 August, 2014
2,112 Reviews

2.8
2,112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Abercrombie & Fitch Chairman and CEO Mike Jeffries
Mike Jeffries
1,172 Ratings

Review Highlights

Pros
  • Working with really good looking people - cons is that they are not smart (in 44 reviews)

  • you got to work with people your own age and the managers were pretty laid back (in 108 reviews)


Cons
  • The lucky ones would get 8 hours a week getting paid minimum wage (in 232 reviews)

  • Poor work life balance, poor support from upper management depending on the district/region you're in (in 69 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    It's a Good starter job if you're fresh out of college and don't have a clear career path.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Orlando, FL (US)
    Current Employee - Assistant Store Manager in Orlando, FL (US)

    I have been working at Abercrombie & Fitch full-time for more than a year

    Pros

    You're not always in the store. You go out recruiting when there's management coverage/overlap in your store (college campuses, high school sporting events, any other random events where you think you can find people to staff your store whether it's for part time associates or MIT's). Learn real hands on management experience ( "the basics" of running a retail store/business.) You can get "borrowed" to other locations in the absence of another manager when needed (within region and out of region but that's every blue moon)..expenses paid for. You can enroll in benefits after 30 days of working. Usually there's a small co-pay fee after Dr. Visits etc.. You Make enough to pay the bills ( rent, gas, groceries, phone bill, and have a little extra to "play" with). You get one hour breaks. 2days off a week. PTO is available ( personal days, sick days, and vacation)

    Cons

    The overall turnover rate is high. If you live on your own you will basically be living pay check to pay check. You really have little to no wiggle room for saving. You're schedule/days off are never consistent so that can make things a little difficult to plan around. Forget about having weekends off. Holiday vacation? Ahahaha what is that? But let's face it, the holidays are when everyone likes to shop. The "micro-managing" can get really old/annoying fast. The opportunity for pay raise after a year is there but may not always be enough to see a difference in your pay. The overtime pay is definitely not worth it. The PTO is there but good luck getting to actually use them.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Nothing special really; fold clothes, work cash registers, and greet customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate (Model)  in  Roseville, CA (US)
    Current Employee - Sales Associate (Model) in Roseville, CA (US)

    I have been working at Abercrombie & Fitch part-time for more than 3 years

    Pros

    Flexible schedule options. Friendly coworkers for the part.

    Cons

    No opportunity to move up without getting a college 4-year degree. Customers can get rather impatient because sometimes the store can get understaffed.

    Advice to ManagementAdvice

    Like the local store managers, they are strict about how the store is presented and how the company is perceived.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Easy Easy Easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Impact Team Member  in  Pasadena, CA (US)
    Former Employee - Impact Team Member in Pasadena, CA (US)

    I worked at Abercrombie & Fitch part-time for more than a year

    Pros

    The job is easy, I always had great managers to train me. Even when we had low hours, if you don't slack off and actually WORK, you will always get a spot on the schedule.

    Cons

    NO COMPETITIVE PAY. I got paid the same amount as someone else to fix their careless mistakes on top of my own work.

    Advice to ManagementAdvice

    I would advise the management to maintain a level of professionalism. I have experienced some managers that are entitled and pretentious.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Good starting position

    Former Employee - Assistant Store Manager  in  Boca Raton, FL (US)
    Former Employee - Assistant Store Manager in Boca Raton, FL (US)

    I worked at Abercrombie & Fitch full-time for more than a year

    Pros

    -Great environment
    - energetic and motivated individuals
    -good social networking
    -No day was the same
    - Learned a lot of different aspect about retail, recruiting, sales, marketing.

    Cons

    -long hours
    - underpaid
    - hard to get time off
    - have to work winds

    Advice to ManagementAdvice

    Pay your managers more! It is a good starting position for a recent grad, but not really long term. High turn over rate..

  6.  

    Had a great time but the pay is too low

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Impact Team Member  in  Huntington Station, NY (US)
    Former Employee - Impact Team Member in Huntington Station, NY (US)

    I worked at Abercrombie & Fitch part-time for less than a year

    Pros

    Great time with people you befriend. I get to wear their clothe and its not such a high demanding job

    Cons

    We HAVE to buy the uniform

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate (Model)  in  Paramus, NJ (US)
    Former Employee - Sales Associate (Model) in Paramus, NJ (US)

    I worked at Abercrombie & Fitch part-time for more than a year

    Pros

    Very good atmosphere with other co workers! THe people that i worked with were awesome and so were some of the managers but when it came to the district managers they were a little hard to get along with.

    Cons

    They sometimes really do go for the superficial. They will give you less hours if they don't think you make the cut. but hey you kinda knew that going in their for their rep.

    Advice to ManagementAdvice

    Appreciate hard workers that help run the business , especially your Impact team. They work super hard to get things done.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Poor Upper Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead  in  New York, NY (US)
    Current Employee - Lead in New York, NY (US)

    I have been working at Abercrombie & Fitch full-time for more than 5 years

    Pros

    Flexible
    I have the most interesting , fun and talented coworkers.
    Assistant, General , and Store managers are all great to work with.
    Benefits as full time are excellent.

    Cons

    The Upper management- Home Office: Demotion of a lot of staff( more than half) in February order to save money.
    Overworked & Underpaid sales associates and managers.
    Overwhelming amount of customers and not enough associates to deliver quality customer service during busiest hours.
    Poor poor poor training- Most managers don't know how to certain operate systems. Leads know more than managers.
    Not all Associates are not fully trained on where items are on the floor.
    Little to know recognition from Home office hard workers who run the business.
    The most underpaid store on 5th Avenue.- Companies busiest location.

    Advice to ManagementAdvice

    Pay attention to your staff and what is truly going on in your store.
    Show appreciation for those working in your store.
    Pay more.
    Invest in Better training of managers, part time and full time associates

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    It was fun while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Impact Team Member/Sales Associate
    Current Employee - Impact Team Member/Sales Associate

    I have been working at Abercrombie & Fitch part-time for more than a year

    Pros

    The discount is amazing! Great place to meet new people.

    Cons

    Lazy managers. Having to pick up after people's mess. The pay is horrible. Managers play favoritism in which if they like you, they'll schedule you more often. Managers force you to buy Triple A's whenever we get new clothes in although in the look policy doesn't require us to wear Abercrombie clothes. Should not stay there any longer than a year!! Sometimes Manager have you do things that are not in your job description.

    Advice to ManagementAdvice

    Keep an eye on your store managers. It's unfair that managers have their associates doing their job while managers are sitting on their butt all the time playing on their phones.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Fun but terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Manager  in  New York, NY (US)
    Former Employee - Stock Manager in New York, NY (US)

    I worked at Abercrombie & Fitch full-time for more than a year

    Pros

    friends and people were great

    Cons

    Terrible pay and way to much work.

    Advice to ManagementAdvice

    FIND SOMETHING ELSE

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Houston, TX (US)
    Former Employee - Store Manager in Houston, TX (US)

    I worked at Abercrombie & Fitch full-time for more than a year

    Pros

    collegue and environment, people are nice there

    Cons

    store managers are not that friendly,

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