Abercrombie & Fitch Reviews

Current Employee – been working at Abercrombie & Fitch part-time for less than a year

Pros – Can get employ discount although not much. Work is challenging.

Cons – need to finish a lot work in every shift.

Advice to Senior Management – The management can be finer.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Abercrombie & Fitch as a contractor for less than a year

Pros – - good cmmunication
-great start up

Cons – - bad managers
- low hours
- unfriendly

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Abercrombie & Fitch part-time for less than a year

Pros – - You leave work smelling good
-Discount

Cons – -Little to no hours if you don't fit in with them, they're all asian and if you're not then they won't talk to you
-They cut shifts the day of
-They never ever treat you with respect
-They spend more time looking in the mirror than working

Advice to Senior Management – Get over yourselves and actually do your job

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Abercrombie & Fitch part-time for less than a year

Pros – The people are amazing, it's a fun environment and an easy job.

Cons – The ridiculous amount of cologne sprayed inside the store; bad management; dim lighting and disgusting amount of dust that gets accumulated (seriously, just look up at the light next time you're in an AnF store)

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Abercrombie & Fitch

Pros – Co - workers are the largest pro, fun people to work with make all the difference. Easily make friends with something in common

Cons – People don't stay very long, especially managers. You build a relationship with your managers only to see them leave. Hours, tough to get large amounts.

Current Employee – been working at Abercrombie & Fitch part-time for more than a year

Pros – Nice people. Good Atmosphere.you would want to hang out with your co workers

Cons – Low pay. Minimum wage. Weird hours till late night.

Yes, I would recommend this company to a friend

Former Employee – worked at Abercrombie & Fitch part-time for less than a year

Pros – good colleague, nice atmosphere
nice manager, nice employee discount

Cons – not enough workers at peak times. like christmas

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Abercrombie & Fitch full-time for more than a year

Pros – If you have a four year degree you are eligible for a management in training position which is completed in 10 weeks then you are promoted to an assistant manager then after 6mos-1yr you are probably promoted to a store manager and then GM and DM etc.. The company doesn't hire anyone external who can jump your position, it all starts as a MIT which is great! You make great money, its not commission so it doesn't feel competitive. Great place to work.

Cons – You are not required but its basically frowned upon if you do not purchase an outfit from the current fashion season to wear to work. Although they do offer 50% off of that outfit. You have to wear flip flops on the sales floor and that can sometimes hurt your feet during long shifts.

Advice to Senior Management – Encourage your associates to work hard and give positive feedback when they do well! Provide proper training to new associates on folds and following the document placed at each presentation when fixing up a table. Do constant figure 8 throughout the store to ensure everyone is on task and all customers are greeted and helped. Don't take anything personal, especially complaints from customers, which happens at every customer service establishment.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Abercrombie & Fitch part-time for less than a year

Pros – -great products; good style and selection of clothing for young adults.
-strong brand reputation

Cons – - poor management of human resources and employees
- managers are too young and inexperienced in handling simple tasks such as scheduling shifts or managing sales associates during working hours

Advice to Senior Management – - get more experienced managers to run retail stores

No, I would not recommend this company to a friend

Current Employee – been working at Abercrombie & Fitch part-time for more than a year

Pros – - Fun/friendly co-workers and managers

Cons – - Just about anyone can do this job. Independent/critical thinking is neither required or encouraged.
- Loud, heavily scented, and an extremely dusty environment.
- Company endorses high turnover rates, which means company loyalty is non-existent.
- Employee appreciation is almost non-existent as well. This contributes to the low job satisfaction.
- Uneven distribution of hours. The "unnattractive" people get less hours because they are not "cast-of". There is absolutely no seniority for the veterans at my store. I feel bad for the people who have been at this store for so long with absolutely nothing to show for it.
- During the interviews, they tell you its optional to buy the AAA seasonal outfits. In reality, if you don't purchase them, you don't get scheduled. I've overheard the DM call our store to tell us our percentage of employees who have bought AAA's, and the percentage we need to achieve. This type of implicit coercion to buy company clothing is ridiculous considering the following point;
- Customers often get better discounts than the associates working for the company. In addition, associates are restricted from taking advantage of customer discounts. Yet the company remains dumbfounded as to why internal theft is so high.
- External theft (regular shoplifting) is ridiculously high due to stupid loss prevention tactics. Meanwhile, significant time, money, and effort is spent suspecting/vilifying employees for theft and associate discount abuse.
- Violation of work rules (ie. breaks, hiring practices). Not endorsed at a corporate level, but is thoroughly practiced within stores by the implicit don't ask/don't tell understanding.
- Store is always under-staffed in order to cut down on hours available for employees to work.
- This leads to constant complaints about long line ups.
- The Eaton Centre location has 2 sets of cashiers, and 2 fitting rooms, yet even with long line ups, the 2nd set of cashiers are never open and the 2nd set of fitting rooms are not much better.
- This company favours placing all time and effort into meticulous attention to detail (such as lights and forms/mannequins) rather than customer service. (I was given a poor performance note for helping a customer with a pair of jeans near the top shelf in Womens 1, when my DM told me to ignore them/call someone else to help them, forcing them to wait, and remain at the tagline station instead)
- Which leads me to my next point, the company has set up useless rules which do not promote customer service/convenience such as;
-- Misleading/confusing marketing
-- Not able to hold clothing
-- Never/rarely opening more cash registers/fitting rooms
-- Constantly understaffed
- This is all due to ridiculous secret shoppers who spend their efforts picking out useless faults such as a light burned out, not being able to smell the cologne enough, a size sticker missing or a clothing item unfolded.
- The bottom line is the company is more about protecting their presentation and outdated image rather than retaining quality employees and providing sufficient customer service.

Advice to Senior Management – - You guys are doing a horrible job, its no wonder why the company is sinking fast. From approximiately $80/share in the market to now approximately $30/share.

Source: http://ca.advfn.com/p.php?pid=qkquote&symbol=NY^ANF

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company