AT&T

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AT&T Reviews

Updated 22 October, 2014
Updated 22 October, 2014
5,877 Reviews
3.3
5,877 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,738 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 298 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 156 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 261 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 283 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    working for at&t has been a challenging and rewarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician
    Current Employee - U-Verse Premises Technician

    I have been working at AT&T full-time (more than an year)

    Pros

    decent pay, plenty of hours, meet interesting people, room for advancement.

    Cons

    every aspect of your job is analizes

    Advice to ManagementAdvice

    get rid of the peopl milking the system and keep those who care.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Always preparing for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior SPECIALIST-NETWORK SUPPORT in Saint Louis, MO (US)
    Current Employee - Senior SPECIALIST-NETWORK SUPPORT in Saint Louis, MO (US)

    I have been working at AT&T full-time (more than 10 years)

    Pros

    AT&T provides multiple avenues for personal growth to keep you prepared for technological changes

    Cons

    As soon as you master something new, there are always more things to learn and master

    Approves of CEO
  3. 2 people found this helpful  

    Great company to invest your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager in Norristown, PA (US)
    Current Employee - Senior Project Manager in Norristown, PA (US)

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Room for growth. Diversity in what you can do in this company.

    Cons

    Medical benefits could be better.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    It wasrewarding.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer
    Former Employee - Network Engineer

    I worked at AT&T as a contractor (more than 3 years)

    Pros

    Got a chance to learn many tools.

    Cons

    Too many levels of management .

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Great pay great job and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Amarillo, TX (US)
    Current Employee - AT&T Retail Sales Consultant in Amarillo, TX (US)

    I have been working at AT&T full-time (more than 3 years)

    Pros

    The pay is great, promotion is not to hard takes a bit of time I.e. 1-2 years, unionized and very close relationship

    Cons

    Its a sales environment so numbers are a big thing write ups can be thrown around to threaten employees to hit numbers sometimes I feel like I can just be replaced if I don't perform

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    Location is good, close to town

    Cons

    sometimes difficult to get promoted

  8.  

    GREAT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Jacksonville, FL (US)
    Current Employee - AT&T Retail Sales Consultant in Jacksonville, FL (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    for anyone who does not have a degree it is an amazing job with internal promoting if wanted. the ability to make great amounts of money on top of a well above minimum wage.

    Cons

    can get stressful at times when one hand isn't talking to the other. (call center vs retail stores)

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Tech in Atlanta, GA (US)
    Former Employee - Field Tech in Atlanta, GA (US)

    I worked at AT&T full-time (more than 10 years)

    Pros

    great pay good hours excellent benefits

    Cons

    bad location unable to transfer out of atlanta

    Advice to ManagementAdvice

    allow people to move out of atlanta

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Great benefits lots of training supportive managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician in Houston, TX (US)
    Current Employee - U-Verse Premises Technician in Houston, TX (US)

    I have been working at AT&T full-time (less than an year)

    Pros

    Great health and pay benefits over time is endless half of the day is driving

    Cons

    Must be efficient in your services. All a numbers game

    Advice to ManagementAdvice

    Continue to mentor

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    AT&T provided growth and solid pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MTSO Switch Technician in Pittsburgh, PA (US)
    Former Employee - MTSO Switch Technician in Pittsburgh, PA (US)

    I worked at AT&T full-time (more than 10 years)

    Pros

    Great management, evaluations and movement. Training and growth opportunities were always available when time permitted. Management (at least mine) was a solid team player and steered the workload very well. Everybody knew their responsibilities and requirements.

    Cons

    Due to specific growth, there was often more overtime, on-call and call-out than you sometimes wanted in your life. It seems that they could have kept manning up but at the same time I understand if you're over manned then you have people sitting idle. Plus, better to pay a few more than more less.

    Advice to ManagementAdvice

    Overall, I suppose work-life balance and time-off was equaled based on the project loads.

    Recommends
    Positive Outlook
    No opinion of CEO

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