AT&T

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AT&T Reviews

Updated 19 October, 2014
Updated 19 October, 2014
5,844 Reviews
3.3
5,844 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,718 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 294 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 152 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 251 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 281 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Retail atmosphere with good pay and benifits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager
    Current Employee - Retail Sales Manager

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Career opportunities, compensation for level of work, exciting industry,

    Cons

    work/life balance yet working in retail this is to be expected, commission changes frequently, second level priorities change too often, little recognition, short term memory, customers treat retail employees with little respect

    Advice to ManagementAdvice

    Before launching new programs create more in depth and length pilot programs to find out what results will come from those changes.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Efficient, cheap, unbearing

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    They are nice to interns

    Cons

    Don't pay interns very well.

    Advice to ManagementAdvice

    Pay interns better

  3.  

    AWESOME

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Great Pay, easy job, great perks including discounts on all products and services

    Cons

    long shifts, retail hours, lots of standards because the company has there hands in a little bit everything

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Although large, one can make a change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Tel Aviv-Yafo (Israel)
    Current Employee - Senior Product Manager in Tel Aviv-Yafo (Israel)

    I have been working at AT&T as a contractor (more than an year)

    Pros

    invests in training and company values. fast changing despite the size. projects might prove interesting

    Cons

    projects may be closed on you before you can blink. budgets are very fluid. you can get it one day, start working - and it disappears. Benefits are so so locally, especially when compared to other local hightec companies' bracnches

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good company, great benefits, co workers questionable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Baton Rouge, LA (US)
    Former Employee - Technical Support Representative in Baton Rouge, LA (US)

    I worked at AT&T full-time (more than an year)

    Pros

    Great benefits they had a gym and great discounts. great training the trainers were very nice, knowledgeable and approachable. Pay was decent as well.

    Cons

    Hours are sometimes super late at night. Always in the phone. Some of the co workers I had in training were very un professional and rude.

    Advice to ManagementAdvice

    Watch out for these bad seeds they kill moral.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    GOOD

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in New York, NY (US)
    Current Employee - Retail Sales Consultant in New York, NY (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    Health, union and work benefits

    Cons

    Hours could be a little challenging in regard to work-life balance

    Advice to ManagementAdvice

    All Politic

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    If you can sell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Grayson, KY (US)
    Former Employee - Customer Service Representative in Grayson, KY (US)

    I worked at AT&T full-time (less than an year)

    Pros

    Not hard work, great if you love talking to people, desk job, office environment, good pay

    Cons

    Not good if you can't sell to people, you can get tired of sitting, they demand to much of you sells wise

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    good money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    at&t takes pride in all employees offering lots of training and great benefits

    Cons

    higher goals sometimes gets you discouraged

    Advice to ManagementAdvice

    none i love my boss

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company to work for and learn new stuff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Manager in Dallas, TX (US)
    Current Employee - Retail Manager in Dallas, TX (US)

    I have been working at AT&T full-time (more than 5 years)

    Pros

    training, diversity, and exposure for career advancement

    Cons

    growth after a certain point depends on how well you know people regardless of how well you do your job

    Advice to ManagementAdvice

    Instead of focusing on hiring new individuals, ensure that you are keeping the ones that have invested time and effort in the organization. Not everyone is self motivated and aggressive like me and they need more help, so pay some attention to WHY people are leaving the company. I have seen two very exceptional team members go just because this company didn't want to give them a chance despite their knowledge base, experience and success.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Premier Client Group Account Manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    It was great to work with larger companies and close larger deals.

    Cons

    The sales cycle with large companies is very long.

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