AT&T

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AT&T Reviews

Updated 19 September, 2014
Updated 19 September, 2014
5,653 Reviews
3.3
5,653 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,625 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty good for a job you can walk into from high school (in 268 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 140 reviews)


Cons
  • Work-life balance is the biggest struggle because of the long retail hours (in 212 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 254 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great place to obtain people skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T part-time for more than 5 years

    Pros

    AT&T's extrovert company culture enables you to push yourself and interact with others developing everyday people skills.

    Cons

    Work/Life Balance. Does not offer as much advancement opportunities for their sales rep as they should.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Excellent Growth Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SCM SME  in  Atlanta, GA (US)
    Former Employee - SCM SME in Atlanta, GA (US)

    I worked at AT&T as a contractor for more than 5 years

    Pros

    Good and variety of Projects to work
    Excellent Team work
    Some of the top management cadets have drive and vision for new technological horizons

    Cons

    You need to be in right circle to get opportunity
    Some of the Work is stagnant for years

    Advice to ManagementAdvice

    Technical Leadership should be based on merit and amount/quatlity of new ideas proposed.
    With little history in organization, sometimes ideas are not heard cause the voice does not reach to right people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Proud to be an AT&T Retiree, but Still Believe There's Ample Room for Improvement There...!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director (Retired)  in  Chicago, IL (US)
    Current Employee - Director (Retired) in Chicago, IL (US)

    I have been working at AT&T full-time for more than 10 years

    Pros

    Good company with strong traditions and solid vision for the future. Doing all the right things to ensure their continued success in the world of Communications. From a career perspective, ample opportunities provided to progress in the business if you are willing to put forth the effort required to continually grow your skill sets and take on new responsibilities.

    Cons

    Can be very bureaucratic due to size. Continues to display a lot old fashioned behaviors such as attempting to move all General Managers and above to their corporate headquarters in Dallas. Willing to lose talented resources rather than allow for remote leadership.

    Advice to ManagementAdvice

    Make sure you are truly practicing what you're preaching. Talk a good game about the importance of the people, yet still exhibit behaviors that do not take into consideration an employee's family, health or overall quality of work life. Still harbors a "Good Ole Boy" network within its upper/senior leadership levels.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Overall Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant  in  Short Hills, NJ (US)
    Former Employee - AT&T Retail Sales Consultant in Short Hills, NJ (US)

    I worked at AT&T full-time for more than 3 years

    Pros

    this company offers benefits, great pay and compensation, incentives, tuition reimbursement,etc. They provide a great working environment and i actually had fun working with the company.

    Cons

    no career advancement options. If you start in sales.... you will retire in sales. no work/life balance either...you must work weekends.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Loved it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Representative  in  Kansas City, KS (US)
    Former Employee - Retail Sales Representative in Kansas City, KS (US)

    I worked at AT&T full-time for more than a year

    Pros

    Meet people. Good pay. Good benefits.

    Cons

    Had to work All weekends every week.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Business Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Account Executive  in  Dallas, TX (US)
    Current Employee - Business Account Executive in Dallas, TX (US)

    I have been working at AT&T full-time for more than 3 years

    Pros

    Good place to learn and develop.

    Cons

    Compensation is not the best.

    Advice to ManagementAdvice

    Promote younger, hungrier people.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Awesome company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSC  in  Bronx, NY (US)
    Current Employee - RSC in Bronx, NY (US)

    I have been working at AT&T full-time for more than 5 years

    Pros

    Do your job, hit your monthly number and you'll be in good grace. Pays well, commission structure has changed drastically over the years, but there's still head way on a good pay check based on your sales commission.

    Cons

    Numbers are everything that is been focused on. There Are sometimes intangible performance that aren't measured by numbers, actions that cannot be scored on paper based on a prewritten rubric but those go unnoticed. If your performance doesn't stand out you don't stand out.

    Advice to ManagementAdvice

    Implement a way for your employees to get incentives on just being extraordinary, not on numbers but actions that help their teammates their store and the company overall.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    An excellent place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Technician  in  Port Orange, FL (US)
    Former Employee - Electronic Technician in Port Orange, FL (US)

    I worked at AT&T full-time for more than 3 years

    Pros

    Provided all the training required and tools for the job. Overtime available when conditions require it.

    Cons

    They use GPS tracking for all employees for disciplinary purposes.

    Advice to ManagementAdvice

    Encourage more employee suggestion participation.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great BIG Company...you can have a job forever...that feels great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Manager  in  San Francisco, CA (US)
    Current Employee - Sales Manager in San Francisco, CA (US)

    I have been working at AT&T full-time for more than a year

    Pros

    Huge company...lots of very stable jobs and good rewards for good sales people. Lots of extra benefits, pay raises along the way, good culture.

    Cons

    Have to learn a lot of legacy systems that don't interface very well.

    WAY to many call centers.

    Advice to ManagementAdvice

    SALESFORCE.COM use it and get rid of the old stuff

    Recommends
  11.  

    Advertising Sales Manager and Sales Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Advertising Sales  in  Los Angeles, CA (US)
    Former Employee - Advertising Sales in Los Angeles, CA (US)

    I worked at AT&T full-time for more than 10 years

    Pros

    Great corporation with great training and advancement

    Cons

    Deadlines could be very long work days and very intense

    Advice to ManagementAdvice

    Keep up the positive attitudes with employees

    Recommends
    Positive Outlook
    Approves of CEO

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