AT&T

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  www.att.com

AT&T Reviews

Updated 29 October, 2014
Updated 29 October, 2014
5,933 Reviews
3.3
5,933 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,758 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 305 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 157 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 264 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 288 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Constantly changing fast paced environment with a family like atmosphere.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    The relationships you make with yourcwirj family. Great pay and benefits.

    Cons

    Constant change and demanding schedule. Little work life balance

    Advice to ManagementAdvice

    Listen to your team. They show and tell you what's not working.

  2.  

    Great experience for the one striving to learn about telecom.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Control Technician in Fairbanks, AK (US)
    Current Employee - Control Technician in Fairbanks, AK (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    Love the fact that I fly around in helicopters all the time and get paid for it!

    Cons

    The schedule is a little overwhelming at times, last year I worked over 3000 hours.

    Advice to ManagementAdvice

    Share the vision of the company for the employee to understand why some things happen.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great company with great benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Mobility RSC in Austin, TX (US)
    Current Employee - AT&T Mobility RSC in Austin, TX (US)

    I have been working at AT&T full-time (less than an year)

    Pros

    Great training and great store atmosphere. Also, great management and fellow sales consultants. The benefits from the company are also great as well.

    Cons

    I do not like how the commission plan is set up. There are a lot of different variables that go into raining that have nothing to do with commission. However, i've seen worse.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    I have had a fairly good experience over the short time that I have worked for AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Spec OD in San Diego, CA (US)
    Current Employee - Spec OD in San Diego, CA (US)

    I have been working at AT&T full-time (less than an year)

    Pros

    The company events are very fun, and the employee policies and benefits are great.

    Cons

    AT&T is a very large organization and it sometimes feels difficult to stand out as a unique contributor to the company

    Advice to ManagementAdvice

    More interactive trainings and events, especially for the telecommuters.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    9 Year Career with most recent 1 year as relocate from Central FL to Dallas, Tx

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Financial Analyst in Dallas, TX (US)
    Former Employee - Lead Financial Analyst in Dallas, TX (US)

    I worked at AT&T full-time (more than 8 years)

    Pros

    The company really invests in its employees. Employee resources (including career, leadership, HR, benefits) are readily available. Salary is very competitive compared to the industry and roles.

    Cons

    Inconsistent managerial/leadership styles (newer directors need be trained much more vigorously and with purpose). Too many are very unfamiliar with employee guidelines and rules (including respecting one another). Folks leaving leadership for other opportunities and/or companies should be paid attention to.

    Advice to ManagementAdvice

    Great corporate culture but need to be cognizant of employee/team feedback regarding leadership at the Director level. Though employee resources are readily available (leadership, career, managing, etc.), they are rarely utilized by new directors.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Facilities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Building Mechanic in New Haven, CT (US)
    Current Employee - Building Mechanic in New Haven, CT (US)

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Self directed , making decisions on work to be done

    Cons

    Bad Management decisions. Never talking to the troops

    Advice to ManagementAdvice

    Communications with people doing the work .

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant in Jefferson, GA (US)
    Former Employee - AT&T Retail Sales Consultant in Jefferson, GA (US)

    I worked at AT&T (more than an year)

    Pros

    Manager was understanding. Flexible schedule

    Cons

    University could be tedious.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Amazing progressive collaborative team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Marketing Analytics in San Francisco, CA (US)
    Current Employee - Marketing Analytics in San Francisco, CA (US)

    I have been working at AT&T as a contractor (less than an year)

    Pros

    team oriented very fast paced always ahead of technology curve, superior environment

    Cons

    working as contractor not a lot of opportunity for training and learning cutting edge technologies

    Advice to ManagementAdvice

    More training opportunities to advance in analytics field

  10.  

    TERM Techs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Splicing Technician in Fresno, CA (US)
    Current Employee - Splicing Technician in Fresno, CA (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    Good work
    Great pay and benefits

    Cons

    1 to 3 years max
    No job security

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    att was a good job with 42 years i have had serval jobs within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Pasadena, CA (US)
    Former Employee - Network Engineer in Pasadena, CA (US)

    I worked at AT&T full-time (more than 10 years)

    Pros

    the changing technology that comes into play..depending on where you worked.like communicating with customers

    Cons

    supercvisors not knowing their job.if you have a problem, you should have someone you can go to for help. sitituations do occur sometime.

    Advice to ManagementAdvice

    na

    Recommends
    No opinion of CEO

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