AT&T

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AT&T Reviews

Updated 28 January, 2015
Updated 28 January, 2015
6,471 Reviews
3.3
6,471 Reviews
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
3,023 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 316 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 163 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 275 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 294 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Supervisors are strict

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tempe, AZ (US)
    Former Employee - Customer Service Representative in Tempe, AZ (US)

    I worked at AT&T full-time (less than a year)

    Pros

    Pay was good and could always get bonuses as well as many different incentives. Could sometimes get out early if days were slow.

    Cons

    Always doing training. They always change the script. They are strict about everything.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at AT&T

    Pros

    Amazing income potential and great view into new and emerging tech

    Cons

    some stores rum like a party. if you dont party with the crew, i.e. drink and mingle, your not ok.

    Advice to ManagementAdvice

    listen to your employees and investigate wrong doings. its not that hard

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Big Data Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student/TechnicalBig Data in Atlanta, GA (US)
    Former Employee - Student/TechnicalBig Data in Atlanta, GA (US)

    I worked at AT&T as an intern (less than a year)

    Pros

    great pay

    wonderful people to work with and learn from

    Cons

    Thrown to wolves a little bit. My managers were already busy with other projects and came up with a project for me and another to complete for the semester. They didnt offer much assistance. The was no program set up to get us up to speed on the programs and things that are used. The first couple of weeks were self study of a few programming languages and hadoop.

    Advice to ManagementAdvice

    Formal training needed for students coming in to use the tools more effectively.

    Recommends
    Positive Outlook
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  5.  

    fast paced but rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Lots of opportunity for advancement

    Cons

    work life balance can be tough

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    assistant manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    good pay and great benefits

    Cons

    stressful job and never good enough for upper managment

  7.  

    Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in Atlanta, GA (US)
    Current Employee - Intern in Atlanta, GA (US)

    I have been working at AT&T as an intern (more than a year)

    Pros

    The best place to work at. Its a diverse company with lots of opportunity

    Cons

    Get work done on time

  8.  

    Technical Support Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Specialist in Riverside, CA (US)
    Former Employee - Technical Support Specialist in Riverside, CA (US)

    I worked at AT&T full-time (more than 10 years)

    Pros

    Solve customer issues, Meet new people, Never the same scenarios, Daily challenges

    Cons

    Too few call centers, more employee grown incentives

    Recommends
    Positive Outlook
  9.  

    It was a fast paced, but very engaging environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RF Engineer in King of Prussia, PA (US)
    Former Employee - RF Engineer in King of Prussia, PA (US)

    I worked at AT&T (less than a year)

    Pros

    - Gain office and field experience
    - A lot of what you learned in school is actually applicable
    - Flexible
    - Good company culture
    - Employees get to experience all facets of the company (business and technical side)

    Cons

    - Very demanding which is not a problem, but expect to have employees work overtime with no pay

    Advice to ManagementAdvice

    Be mindful of assigning one too many jobs to an employee

    Recommends
    Positive Outlook
  10.  

    Senior Project Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager

    I have been working at AT&T

    Pros

    Large, stable company will provide lots of opportunities Easily move within management positions. Great challenging work; supervisor support and mentoring. Possible flexible schedule such as 'work from home" and flexible work schedule. This applies only to specific positions, but if applicable, a management level person must pursue these opportunities proactively.

    Cons

    Because AT&T is a very large company, upper management levels are difficult to access. Rapid technological changes causes frequent restructuring and 'right-sizing'.

    Advice to ManagementAdvice

    Generally, management is visionary and positive. The Company has definitely moved in the right direction. There is always room for improvement in letting employees know their value.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Awesome company, great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    great management, and great benefits

    Cons

    No cons that i can think of

    Recommends
    Positive Outlook
    Approves of CEO

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