AT&T

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AT&T Reviews

Updated 24 October, 2014
Updated 24 October, 2014
5,897 Reviews
3.3
5,897 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,742 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 298 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 156 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 261 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 283 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Awesome pay, solid management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AT&T Retail Sales Consultant in Saint Louis, MO (US)
    Current Employee - AT&T Retail Sales Consultant in Saint Louis, MO (US)

    I have been working at AT&T full-time (less than an year)

    Pros

    Great Pay culturesvgreat, great values, tons of resources

    Cons

    None at all theplace is rocking

    Advice to ManagementAdvice

    Keep it up

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Mobility RSC in Albany, NY (US)
    Former Employee - AT&T Mobility RSC in Albany, NY (US)

    I worked at AT&T full-time (more than an year)

    Pros

    Pay and benefits....flexible workplace...excellent training on sales skills

    Cons

    siloed culture, rural room to advance

    Advice to ManagementAdvice

    go on appts more with reps

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Quality Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Analyst in San Francisco, CA (US)
    Current Employee - Quality Analyst in San Francisco, CA (US)

    I have been working at AT&T as a contractor (more than an year)

    Pros

    Good in the previous project am still looking for the better growth

    Cons

    Thinking better and doing our with good effort and strength

    Advice to ManagementAdvice

    Work hard in silence and make the noise

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    Retail Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T

    Pros

    They compensate employees who work hard very well. I learned a lot as far as how to drive sales and make money. Managers and co-workers will help you be the best sales person you are capable of. Training is all paid for and it's a great company to work for.

    Cons

    More time to work with the sales program on ipads before having employees be on the floor.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Awesome place to work.....Great pay and benefots

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fayetteville, NC (US)
    Current Employee - Customer Service Representative in Fayetteville, NC (US)

    I have been working at AT&T full-time (more than 10 years)

    Pros

    pay and benefits....the company is great to work for. I have been with AT&t for over 15 years and I plan to retire from here

    Cons

    there are no cons.....oh hours are given by seniority

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I enjoyed my time at at&t because things were always changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than 3 years)

    Pros

    I liked it because our job duties would change and I enjoyed learning new things

    Cons

    The short term disability policy can be tricky and the fact that our job duties would change so if you are not the type to like changes then they may not be for you

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    AT&T is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    I have been working at AT&T full-time

    Pros

    Good pay, good work/life balance in general, there are tons of training opportunities, stable company, you can move around within the company to try out other positions or move up but this requires networking

    Cons

    inefficiencies, some employees don't pull their weight, difficult to move up, pay increases are small, less qualified people will be hired after you at a higher salary, many times the right hand is not talking to the left and this leads to disorganization, sometimes there is poor planning by management

    Recommends
    Approves of CEO
  9.  

    Great company to start career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than 8 years)

    Pros

    Competitive starting salary,
    Good work life balance, friendly work environment, good vacation, lots of internal job opportunities

    Cons

    Pay raises arent very high, lack of advancement opportunities, lack of training, management employees have to take contingency training in case union strikes

    Advice to ManagementAdvice

    Step up compinsation to keep top talent,

    Recommends
    Neutral Outlook
  10.  

    Technology Giant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager in Tulsa, OK (US)
    Current Employee - Retail Sales Manager in Tulsa, OK (US)

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Truly do have the best network and devices in my experiences.

    Cons

    Quotas can get outrageous. Inconsistent direction from leadership. Opportunities seems scarce at times. Often can feel like I'm not paid enough for what I do and deal with.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    A little bit of bureaucracy, but overall a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Intern in Palo Alto, CA (US)
    Former Employee - Technical Intern in Palo Alto, CA (US)

    I worked at AT&T as an intern (less than an year)

    Pros

    I worked at the Big Data office in Palo Alto, and it was overall a great workplace and had a nice laid back, company culture. Felt more like a start-up, and definitely was not the gray cubicle workplace I imagined. Also, free Thursday lunches!

    Cons

    It's hard to communicate between departments at times, and getting the right access privileges for your computer. Onboarding took much longer than it should have.

    Recommends
    Neutral Outlook
    Approves of CEO

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