AT&T

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  www.att.com

AT&T Reviews

Updated 22 October, 2014
Updated 22 October, 2014
5,868 Reviews
3.3
5,868 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2,733 Ratings

Review Highlights

Pros
  • The pay and benefits are pretty impressive for the amount of work that's required (in 298 reviews)

  • Work life balance is fantastic - they never interfere in my free time (in 156 reviews)


Cons
  • However what they don't advertise is the absolutely horrendous work/life balance (in 261 reviews)

  • Upper management will throw store management under the bus to look good to RSC's (in 283 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A little bit of bureaucracy, but overall a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Intern in Palo Alto, CA (US)
    Former Employee - Technical Intern in Palo Alto, CA (US)

    I worked at AT&T as an intern (less than an year)

    Pros

    I worked at the Big Data office in Palo Alto, and it was overall a great workplace and had a nice laid back, company culture. Felt more like a start-up, and definitely was not the gray cubicle workplace I imagined. Also, free Thursday lunches!

    Cons

    It's hard to communicate between departments at times, and getting the right access privileges for your computer. Onboarding took much longer than it should have.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Easy to make a lot of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Brea, CA (US)
    Current Employee - Retail Sales Consultant in Brea, CA (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    At&t is always looking to promote from within. They give everyone a chance at being developed into a leader or a better sales person, which ever area you want to grow in. The money is ridiculous, you can make so much money with this company and its so easy.

    Cons

    Customers. They have a tendency to blow things out of proportion. this job is a 9 hour day 5 days week and can be stressful. its easy to hit your numbers if you have basic sales experience, but it can be draining.

    Advice to ManagementAdvice

    always be on the same page with all management in the store.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A ton of opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA (US)
    Former Employee - Anonymous Employee in Atlanta, GA (US)

    I worked at AT&T as an intern (less than an year)

    Pros

    The infrastructure is there. You will have unlimited resources at your disposal and everyone was extremely accessible. During my internship, I got to meet top level executives - including presenting to the CMO, dinners, baseball games - on several occasions. Great teams and a great learning experience.

    Cons

    AT&T is huge. Even as an intern, there was a lot of telecommuting, and to really take advantage of everything it has to offer, you have to be willing to look for it sometimes. Also, for a "high-tech" company, the resources made available were not so up-to-date.

    Recommends
    No opinion of CEO
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  5.  

    Great Pay, really good training and wonderful co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Louisville, KY (US)
    Former Employee - Sales Consultant in Louisville, KY (US)

    I worked at AT&T full-time (more than an year)

    Pros

    Great Pay, really good training and wonderful co-workers. Training is A-1 and you will receive all of the tools to successful at your job. Very encouraging management that supports and celebrates your successes.

    Cons

    The sales objectives changed 3 times in less than a year which effects your bonuses as a sales consultant. Continually pressured to sale or upgraded products to customers that were calling about other concerns.

    Advice to ManagementAdvice

    Consider changing the pricing strategy. Customers would appreciate a straight forward pricing plan across the board.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company to start career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than 8 years)

    Pros

    Competitive starting salary,
    Good work life balance, friendly work environment, good vacation, lots of internal job opportunities

    Cons

    Pay raises arent very high, lack of advancement opportunities, lack of training, management employees have to take contingency training in case union strikes

    Advice to ManagementAdvice

    Step up compinsation to keep top talent,

    Recommends
    Neutral Outlook
  7.  

    Technology Giant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager in Tulsa, OK (US)
    Current Employee - Retail Sales Manager in Tulsa, OK (US)

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Truly do have the best network and devices in my experiences.

    Cons

    Quotas can get outrageous. Inconsistent direction from leadership. Opportunities seems scarce at times. Often can feel like I'm not paid enough for what I do and deal with.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    working for at&t has been a challenging and rewarding experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - U-Verse Premises Technician
    Current Employee - U-Verse Premises Technician

    I have been working at AT&T full-time (more than an year)

    Pros

    decent pay, plenty of hours, meet interesting people, room for advancement.

    Cons

    every aspect of your job is analizes

    Advice to ManagementAdvice

    get rid of the peopl milking the system and keep those who care.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    perfect

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Pros

    Stability, work life balance, values

    Cons

    Bureaucratic, hierarchical, promotion, culture, middle managment

  10.  

    Beneficial place of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Bothell, WA (US)
    Current Employee - Senior Marketing Manager in Bothell, WA (US)

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Training, various opportunities for vertical and horizontal movement

    Cons

    Compensation does not increase at the rate that you can get at other companies. Promotions are based on a percentage of you rcurrent salary, not on the new position.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company, just stay focused!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSR in Saint Louis, MO (US)
    Current Employee - SSR in Saint Louis, MO (US)

    I have been working at AT&T as a contractor (less than an year)

    Pros

    Great company, choose schedule, excellent benefits, opportunities to move up in the company

    Cons

    Hours can be long sometimes, pay can be challenging if you are working two positions in one.

    Advice to ManagementAdvice

    Respect your team. Listen to your team and be more professional. Do not discuss everyone's business with non management. Do not plot one against the other. Lead by example. Help others without expecting things in return. Learn to accept a persons assets to the team. Be a leader vs managing. Take charge of your team instead of your team taking charge of you. Do not allow other mgmt and staff to harass individuals because they feel deprived of knowledge that was a rightful choice that they neglected to accept.

    Recommends
    Positive Outlook
    No opinion of CEO

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