AT&T Reviews

Updated 25 April, 2015
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Employee Reviews

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  1. Sr. Technical Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This company has great health and retirement benefits.

    Cons

    Hard to advance without being connected to key people.

    Advice to Management

    Reduce the corporate bureaucracy.

  2. Good money poor work balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mesa, AZ (US)
    Current Employee - Anonymous Employee in Mesa, AZ (US)

    I have been working at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good money for the level of education i have

    Cons

    poor work balance, good luck getting consistent days off that work for you

    Advice to Management

    put scheduling back in the hands of front line managers

  3. Retail Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at AT&T (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people that genuinely try hard to win. Great products and services including training to offer these products. Pretty easy to network and there is good visiblilty with leadership if you are a go-getter. Could be either pro or con - Do not complain and always take on new responsibilities without pay if you want to level up. Each level up is about 10% pay increase up to 20% max.

    Cons

    Company is segmented terribly. It is difficult to move around within the multiple channels without building a social network. It's who you know at almost all costs. If you are not well-networked forget about promotions. Promotions are usually at best 5% unless you are in IT. Leadership expects a lot out of you and does not appreciate excuses. Excuses are allowed but you will move to the back of the bus. Very what have you done for me lately approach to accomplishments. Promote and apply while the iron is hot if you get my meaning.

    Advice to Management

    Pay people what other companies pay for similar jobs especially once 5 years is achieved. Allow people to have a true career path that is focused on by all layers of management and allow people to try other segments of the company. If travel or relocation is advised there should be a contingency to come back after a set time, otherwise relocation can become permanent if one is in a higher level of management.

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  5. Good pay and benefits, if you can deal with the politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Elko, NV (US)
    Former Employee - Retail Sales Consultant in Elko, NV (US)

    I worked at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great pay, good benefits, unlimited amount of random perks, tons of incentives, tuition reimbursement, I worked with a great team as well.

    Cons

    Unrealistic sales expectations create stressful environments, you are often held responsible for things that are completely out of your control, politics from upper management and the corporation is pain.

    Advice to Management

    Managment could do a better job of practicing a little more compassion

  6. Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - IT Project Manager in Newark, NJ (US)
    Current Contractor - IT Project Manager in Newark, NJ (US)

    I have been working at AT&T as a contractor (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Salary is competitive.
    Depending on the job, you can telecommute.
    Continued opportunity. Retired but brought back as a contractor.
    Large enough company that you have more job opportunities within the corporate structure.

    Cons

    As a retiree, our pensions were drastically cut when converted to a cash balance plan.

    Advice to Management

    Budgets and funding for organizations and projects are in a constant flux creating a sense of lack of stability.

  7. Audio Visual Design and Installation Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Springdale, AR (US)
    Former Employee - Anonymous Employee in Springdale, AR (US)

    I worked at AT&T full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for. The staff is great, the owner is awesome to the employees.

    Cons

    There are not really any cons that I can say about this job.

  8. Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Dallas, TX (US)
    Current Employee - Account Manager in Dallas, TX (US)

    I have been working at AT&T

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Large company, great benefits, telecommunications

    Cons

    Not a lot of upward mobility

  9. Drafter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Drafter
    Former Employee - Drafter

    I worked at AT&T

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay. Nice people benefits

    Cons

    Close man offices many different managers

  10. Associate Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Director in Redmond, WA (US)
    Current Employee - Associate Director in Redmond, WA (US)

    I have been working at AT&T full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    AT&T is competitive in pay, and there are many opportunities to move around and up in the company. There are lots of opportunities in growing arenas such as Internet of Things cloud services, big data, etc. There's a ton of technical and career education available free to employees. The tuition reimbursement plan is excellent. For example, you can get the entire cost of a Udacity nanodegree paid for. Also, you could get the online masters in CS at Georgia Tech paid for, and being an AT&T employee might even help you get admitted into this very competitive program.

    Cons

    All of the stereotypical downsides you expect from an old-school Fortune 10 company are there in spades. Particularly, I'm thinking about the demoralizing and stultifying bureaucracy and administrative red tape. Reorganizations feel frequent and arbitrary. In the past year, there have been many forced relocations to Dallas (and to a lesser degree, to some hub locations in New Jersey, Atlanta, Chicago. The homogenization of wireline groups and business practices onto mobility have been very frustrating for many.

    Advice to Management

    Spend more time thinking about whether non-traditional business practices and structures, specifically in Mobility, really need to be recast in the Wireline Way.

  11. Sr. implementation manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Implementation Manager in Piscataway, NJ (US)
    Former Employee - Senior Implementation Manager in Piscataway, NJ (US)

    I worked at AT&T (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Able to telecommute and work independently

    Cons

    Management can sometimes be too rigid

    Advice to Management

    Try to keep a finger on the pulse of middle/lower management

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