AT&T
3.0 of 5 4,670 reviews
www.att.jobs Dallas, TX 5000+ Employees

AT&T Reviews

Updated Apr 15, 2014
All Employees Current Employees Only

3.0 4,670 reviews

                             

54% Approve of the CEO

AT&T Chairman and CEO Randall L. Stephenson

Randall L. Stephenson

(2,085 ratings)

52% of employees recommend this company to a friend
4,670 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "The pay and benefits are pretty good for a job you can walk into from high school"
    in 229 reviews
  • "Work life balance is fantastic - they never interfere in my free time"
    in 123 reviews
Cons:
  • "Management is out of touch with creating any semblance of work/life balance for the employees"
    in 170 reviews
  • "Upper management will throw store management under the bus to look good to RSC's"
    in 227 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Ok...

Network Specialist (Former Employee)
Brno (Czech Republic)

I worked at AT&T full-time for more than a year

ProsIf you're lucky to end up in a good team, you can have a good experience. There is a lot of interesting networking stuff going on there. Also, in time, there is the possibility of advancing the ladder.

ConsAgain, depending on the team, the job can be really boring and no satisfaction out of it.

Advice to Senior ManagementFocus more on people. In the end, they are the ones holding the company.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

This company is a motivating atmosphere to work in.

AT&T Retail Sales Consultant (Former Employee)
Dallas, TX (US)

I worked at AT&T full-time for more than 5 years

ProsAT&T offers a wonderful education program for individuals that are seeking to further their Business education.

ConsIf you are wanting to develop in other areas, in some occasions you may not advance due to any positions available.

Advice to Senior ManagementI am currently seeking a company that will allow me to use my education and experience to become an asset to the company and to grow within.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great employer

Anonymous Employee (Former Employee)

I worked at AT&T

ProsBest place to work in US.

ConsStill relied on old legacy systems like mainframes.

Advice to Senior ManagementNeed to roll out new platforms with new technologies.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Tough work environment that will reward you if you work hard

Retail Sales Consultant (Current Employee)
Oklahoma City, OK (US)

I have been working at AT&T part-time for less than a year

ProsGood pay, benefits, perks like catering at meetings

ConsHard work, pressure to perform

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

AT&T Really Cares About you and Your Family

Talent & Acquisition (Current Employee)
Dallas, TX (US)

I have been working at AT&T full-time for more than 10 years

ProsFlexible Work Schedule
Company Discounts
Company Match 401 K

ConsNot all departments within the company value fexibility

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Fairly good job

AT&T Retail Sales Consultant (Current Employee)
Lexington, KY (US)

I have been working at AT&T part-time for less than a year

ProsThe pay for full time and part time are very reasonable. Pretty enjoyable work environment. They do provide decent benefits - Insurance, 401K, etc. Bonuses are nice, and you get paid out, at least a little bit, even if you do not hit 100% of your goals. Discounts on service and certain products. Great work/life balance, especially if you are in school/taking classes.

ConsInsurance does not kick in until after 6 months, and the only way to apply for it is to pay a whopping 500 dollars per month when hired. I believe you can call to have your benefits applied and paid for after 6 months, but it was a hassle (for me anyway) and I will wait until open enrollment. Some sales goals are ridiculous to hit, you really have to push, work hard, and convince customers that they will love/need/want these products. And as with any retail job, you have to deal with the rude/unhappy customers on a daily basis.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

AT&T Mobility, Fun and challenging

Retail Sales Consultant (Former Employee)
Nassau, NY (US)

I worked at AT&T full-time for more than 3 years

ProsCo. actually asks your preference on how to be managed or coached. Nice perks, company phone, great benefits, union. If you like your coworkers, you'll like the job.

ConsManagement is always being changed/moved around. Its no longer about selling phones, they want you force feeding tablets, data cards, wireless home phone service, overpriced high end accessories and Home security. Customers have ridiculous expectations and know how to "work" the system.

Advice to Senior ManagementAdvice to management is futile. Its all about the earnings and it will always be.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great

Network Operations - TDP (Current Employee)
Atlanta, GA (US)

I have been working at AT&T as an intern for less than a year

ProsBenefits such as 401k and 50% AT&T phone bill and more even as an intern
Learn a lot about the corporate culture
The pay for an internship is really high

ConsIt was difficult to find available projects to work on
Not very structured on the plan for internship program

Advice to Senior ManagementMake better plans for internship program to help growth within the company.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

It was a great place to work for.

ATT Customer Service Representative (Former Employee)
Dallas, TX (US)

I worked at AT&T full-time for more than 8 years

ProsInsurance benefits, time off policies, able to earn time away from phones.

ConsNot enough time to resolve all customers issues in maximum time allowed.

Advice to Senior ManagementDon't spend so much time worrying about call handle times if the employee is doing a good job resolving customers issues.

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Great learning opportunity

Retail Store Manager (Former Employee)

I worked at AT&T full-time for more than 8 years

ProsGreat history, people, and pace.

ConsSo big you can loose your individuality.

Advice to Senior ManagementDo not fire your best people.

– I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for AT&T? Contribute to the Community!

AT&T Videos

Loading...

AT&T – Why Work for Us?

At AT&T, our passion to serve extends beyond our customers to our employees. Our people have helped to make us the No. 1 communications company in the world, and in return, we work hard to maintain our competitive… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at AT&T reviews and ratings - including employee satisfaction and approval ratings for AT&T CEO Randall L. Stephenson. All 4,670 reviews are posted anonymously by AT&T employees.