ADP Reviews

Updated 27 April, 2015
2243 reviews filtered by
  • Any Location
  • Any Job Title
3.5
2,243 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
943 Ratings

Pros
  • ADP is a solid organization Work/Life balance - getting to work from home (in 155 reviews)

  • You're able to work from home remotely in case of something like bad weather or illness (in 58 reviews)

Cons
  • What your work/life balance looks like depends on the position held within the company (in 50 reviews)

  • Upper Management is lacking, need to bridge the gap from Management to employees (in 42 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Totalource District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Sales Manager in New York, NY (US)
    Current Employee - District Sales Manager in New York, NY (US)

    I have been working at ADP full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Best company I have ever worked for:
    1) They know how treat their employees as a professionals.
    2) They train you and don't expect you to be a genius after the first two or three months like other companies I worked at.
    3)They reward you just by hitting your goals.
    4)This is a career not a job. Management have all been reps for over 8 years so its not a kid who just sold well for a year trying to teach you what to do.
    5)Oh and selling a product that people need is always a great thing too.
    6) Money!
    7) the company knows and respects you have a personal life outside of work.

    Cons

    I have to wear a suit everyday (oh well)

    Advice to Management

    Keep doing what your doing.

    ADP Response

    Apr 23, 2015Project Specialist: Branding, Marketing, & Social Media Talent Acquisition

    Sorry you have to wear a suit everyday - Thank you for the honest review!

  2. good company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ADP

    Pros

    good benefits, well planned work hours-not too much overitme

    Cons

    salary bit low, personal growth is limited

  3. Process improvement and project

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Payroll Specialist in Toronto, ON
    Current Employee - Payroll Specialist in Toronto, ON

    I have been working at ADP

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Major player in the HR field

    Cons

    could have better compensation package

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Implementation Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Implementation Specialist in Vancouver, BC
    Former Employee - Implementation Specialist in Vancouver, BC

    I worked at ADP full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great colleagues to work with, good benefits.

    Cons

    Lack of Life/Work balance due to emphasis on monthly sales numbers and setup goals. Worked evenings and on vacation time. Managers are not always supportive and have no idea of the work involved. Dynamics of the implementation process changed with the introduction of new software, forcing you to take on more work load. Lack of training regarding internal procedures - management expects you to shadow a colleague but that is not realistic when your colleague is already stressed out and has not much time to spare you.

    Advice to Management

    To achieve realistic setup goals, at least have enough implementation specialists around to handle the workload.
    That way the numbers will dovetail with the sales numbers and the Sales Dept will be happy. With the current number of implementation specialists on hand, burning them out won't the company.

  6. OK at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Major Accounts District Manager
    Current Employee - Major Accounts District Manager

    I have been working at ADP

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Great people to work with and good benefits.

    Cons

    Toxic work environment. Senior leadership is out of touch with the employees and the product is mediocre. Service and implementation not very good.he quality has plummeted. Very silo'd and few opportunities for movement (lateral or vertical). High turnover.

    Advice to Management

    Get rid of the mediocre sales managers and fix implementation.
    Pay better

  7. Helpful (3)

    don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at ADP

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    great colleagues and good training. ADP looks great on a resume.

    Cons

    Toxic work environment. Senior leadership is out of touch with the employees and the product is mediocre. Service and implementation are being off-shored and the quality has plummeted. Very silo'd and very few opportunities for movement (lateral or vertical). Reps poach deals from each other and unethical behaviour goes unpunished- sometimes it is even rewarded. There is no trust, no planning and insight around quotas, very little support, and huge turn over.

    Advice to Management

    Listen to HR!!! Rebuild your quota and sales structure- It is broken. Get rid of the middle management people that are in over their head or train them. Somehow the company has attracted some great people and they are leaving, perhaps you should take it as a sign that your policies need to be reviewed.

  8. Just OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technology in Toronto, ON
    Former Employee - Technology in Toronto, ON

    I worked at ADP full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good, stable company in general, with good salaries and benefits, friendly environment and much team work.
    OK for ppl who like or used to play safe and survive in corp environment of a classic big org.

    Cons

    Average bureaucratic corporate giant with somewhat boring atmosphere.
    Looks like (in my experience) some managers, employees who work there for years created a "safety network", not letting new ppl advance, quietly resisting innovation, assuring "job security" for themselves.
    Heavy active outsourcing overseas.
    Not quite a right place for young, ambitious and talented tech professionals.

    Advice to Management

    Lessen management layers. (Too many "directors". )
    Better communication with employees needed. Mid management's performance has to be reviewed not only by upper level management, but (anonymously) by subordinate employees.
    Challenge people (including managers) who work there for decades, maybe rotate them, to prevent from stagnation.

  9. Helpful (2)

    ADP Canada is a dead end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Etobicoke, ON
    Current Employee - Anonymous Employee in Etobicoke, ON

    I have been working at ADP full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible work locations, some really great people, lots of social responsibility and community giving

    Cons

    Too many jobs exported to India and poor customer service as a result. Out of touch senior "leadership" team with focus firmly on pleasing their bosses in New Jersey so they can get out of Canada. Toxic work environment in HR with 100%+++ turnover. Lots of ethical questions.. If your HR department is a trainwreck then it doesn't bode well for the rest of the org. Recruting is an outsourced joke. Talented leaders quit or are fired by the self-serving executive team to cover their incompetence. Decisions are made in isolation and without any input from associates. Key rolls are left vacant for months and every quarter they fire a few more people to justify the terrible results. The thinking is strictly in the box old school. Not a place for innovators or leaders. Pay is below market.

    Advice to Management

    Stop talking and start looking at what is going on. Good people are leaving and you as"leaders" are sending a clear message that you think regular associates are lazy, stupid, unmotivated and unskilled. This used to be a really great company.we need good leaders again.

  10. Lots of red tape

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    I have been working at ADP full-time (More than 8 years)

    Pros

    Great stepping stone and very good brand recognition

    Cons

    Very siloed. Not much room for career growth

  11. Helpful (1)

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Toronto, ON
    Current Employee - Senior Analyst in Toronto, ON

    I have been working at ADP full-time (More than 8 years)

    Recommends
    Recommends

    Pros

    safety, work at home, flexiable

    Cons

    pay low, too much work

    Advice to Management

    useless

Work at ADP? Share Your Experiences

ADP

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.