Aéropostale Reviews

Updated 24 April, 2015
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  1. Helpful (1)

    Great place to work but horrible hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    I have been working at Aéropostale part-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    -Staff is really friendly
    -Good for students who want to get a little amount per week

    Cons

    -They don't respect your availability
    -They show favoritism towards employees
    -Training doesn't really help you
    -Hours are very little especially during the school year

    Advice to Management

    -Acknowledge your employees availability's once you have approved them
    -Training could be much better. Improvement needs to take place.
    -Don't show how much you favor one person over the others
    -Treat everyone equally and fairly

  2. Amazing coworkers, not so great hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Associate in Toronto, ON
    Current Employee - Store Associate in Toronto, ON

    I have been working at Aéropostale part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The coworkers a good, decent music, amazing employee discount

    Cons

    Heavy lifting during stock, you never get decent hours,

  3. it's alright

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Burnaby, BC
    Current Employee - Sales Associate in Burnaby, BC

    I have been working at Aéropostale

    No opinion of CEO
    No opinion of CEO

    Pros

    co workers are friendly and the management is nice and recognizes your achievements. the pay is alright but a little bit on the low side.

    Cons

    pay was lower than desirable, organizational skills are almost non-existent. training wasnt the best so at times you didnt know what to do.

    Advice to Management

    promotions should be available based on your succes at your position. organization should be taken more seriously because a messy work are is an ineffective work area.

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  5. Only if you're desperate.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Calgary, AB
    Former Employee - Sales Associate in Calgary, AB

    I worked at Aéropostale

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    - it's a job after all
    - no experience required
    - really good in-store music
    - you always have something to do
    - even better discount on already cheap clothes

    Cons

    - Management does not communicate. Schedules are given online, done the Thursday before the week. Even though I took off 4 days do to high school graduation 6 months before the date, I was scheduled to work and had to miss my shift. If you miss a shift, or are even more than 10 minutes late, the management calls someone else to work and doesn't bother to find out why you have seemingly disappeared.
    - extremely low pay. While slightly above minimum wage, Aeropostale does not give their employees raises.
    - No standards. 2 of our 3 managers skipped sweeping on the days they closed, the store front was often a complete mess, strewn piles of mixed styles and colors, and the managers would say "Yeah it was like that when I got here, so I'm not cleaning it up."
    - No feedback. The management do not give you feedback unless you are about to be fired. I had spoken to manager about how over the next few months I would have very little availability do to school and my extra curricular sport. They responded with "Oh yeah I understand that's fine." When I worked again about 2 months later, I was pulled aside by an assistant who informed me that unless I can have steady availability for 2 months straight, maybe I don't fit Aero anymore.

    Advice to Management

    Treat your employees fairly. If you are not okay with time off, be upfront about it. Give constant feedback, both positive and negative. Regularly (every few shifts) inform the employee things they are doing well, and things they need to work on. Remember that you set an example for your employees. If they see you "not doing work" (which sometimes you have to sit in the back doing paperwork, but not for 8 hours!!) they see no reason that they should perform to the best of their abilities. PLEASE actually do the touch-base at the beginning of a shift, it really helps! Reward employees through the payroll, it is very frustrating as someone who has worked there for 10 months, with no negative feedback, watching new untrained people get treated the exact same. Overall, COMMUNICATE! There was a huge lack of communication on the part of my managers, and it created an overall negative atmosphere.

  6. A good experience for a first job

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Guelph, ON
    Current Employee - Sales Associate in Guelph, ON

    I have been working at Aéropostale

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    - very relaxed dress code
    - good music
    - flexible about booking time off
    - fun, enthusiastic environment
    - excellent customer service training

    Cons

    - do not promote past sales associate unless you are 21 +
    - on-calls while necessary are annoying
    - minimum wage

    Advice to Management

    I would suggest that management reconsider their rules about sales leads having to be 21 years of age or up. There are many qualified, responsible employees 18-20 who would do a much better job than some of the 21 year olds who are currently in sales lead positions.

  7. the best job I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Bloomington, MN (US)
    Current Employee - Sales Lead in Bloomington, MN (US)

    I have been working at Aéropostale part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Management is super understanding, caring and definitely make you feel like you're a team, more importantly, a family. But it's not just the management, it's everyone there! All of the associates, and those friendly customers, the days where you get customer compliments! I love worretaiat AERO because I know that when I work hard, someone will actually notice and appreciate all that I've done and that's a great feeling

    Cons

    Well, I just hate when I hear other people bashing Aero. Little do they know that within the past couple of years, Aero has changed immensely and has become a very trendy, money saving place to shop!

    Advice to Management

    Keep doing what you're doing

  8. This is a great first job, it will teach you a lot in retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead in Charlotte, NC (US)
    Current Employee - Sales Lead in Charlotte, NC (US)

    I have been working at Aéropostale part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great employees and great learning experience.

    Cons

    Stores closing which makes it hard to stay.

    Advice to Management

    Stay on your toes, stay connected with employees, keep tasking, and keep selling.

  9. Chaos. Chaos. Chaos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part-Time Sales Associate in Trenton, NJ (US)
    Former Employee - Part-Time Sales Associate in Trenton, NJ (US)

    I worked at Aéropostale part-time (Less than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    -Decent starting pay
    -Got several hours due to busy back to school season
    -Making a customer happy was fun
    -got to help customers pick out outfits
    -Easily made sales goal

    Cons

    -You constantly have to refill clothing on the sales floor to keep busy and most of the time the size you need for a customer is in the stockroom.
    -Would sometimes get very busy and not enough people to ring and take care of the customers
    -You would spend hours fixing a table and organizing shirts and 5 minutes later the whole store is trashed again

    Advice to Management

    Stop being so lazy and spending your whole shift sitting in the stockroom while part timers run the floor.

  10. Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Seymour, IL (US)
    Former Employee - Sales Associate in Seymour, IL (US)

    I worked at Aéropostale (More than a year)

    Pros

    Easy work, good entry level job for teens

    Cons

    High turn-over, lots of drama within the sales and management staff, hardly any hours to work

    Advice to Management

    Higher efficiently, leave the drama at home, be professional

  11. Great Company to start off with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in San Francisco, CA (US)
    Current Employee - Sales Leader in San Francisco, CA (US)

    I have been working at Aéropostale part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance, great for young at heart or just young in general, and great work environment.

    Cons

    Decent pay and no benefits even if you're working 32 hours.

    Advice to Management

    Nothing at this time.

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