Aéropostale
3.1 of 5 411 reviews
www.aeropostale.com New York, NY 5000+ Employees

Aéropostale Reviews

Updated Apr 21, 2014
All Employees Current Employees Only

3.1 411 reviews

                             

87% Approve of the CEO

Aéropostale CEO Thomas P. Johnson

Thomas P. Johnson

(160 ratings)

55% of employees recommend this company to a friend
411 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Aero is pretty good to their employees, and great discount"
    in 32 reviews
  • "The discount was pretty good, you could combine store discounts with your employee discount"
    in 25 reviews
Cons:
  • "Upper Management did not provide a work life balance"
    in 17 reviews
  • "Not enough staff help because they hire little kids and pay them minimum wage"
    in 19 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Great teen job

Sales Associate (Former Employee)
Langley, BC

I worked at Aéropostale part-time for more than 3 years

ProsPerfect for a teen looking for one of their first jobs
Paid me a little more than other mall jobs
Fun staff
Relaxed staff
50 percent discount
Not commissioned based, no pressure on staff to sell

ConsOnly 4 hour shifts, hard to move up in company, difficult on my neck by folding for 4 hours, not enough staff working at once (lots of running around in a large store )
SECRET SHOPPERS WITH UNREALISTIC EXPECTATIONS

Advice to Senior ManagementNo on call shifts !

Yes, I would recommend this company to a friend

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Not amazing.

Anonymous Employee (Former Employee)

I worked at Aéropostale full-time for less than a year

ProsPassionate employees. Potential to move up.

ConsLack of leadership. Poor inventory system and computer systems are slow.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Approves of CEO

 

Positive Workplace: Supportive Upper Management & Executives, Great Culture & Values

Assistant Manager (Current Employee)

I have been working at Aéropostale full-time for more than 3 years

Pros- good training program
- positive work environment
- excellent discount
- lots of opportunity to move up

Cons- terrible product that nobody wants
- do no provide enough payroll hours to complete the huge workload
- too many promo changes
- customer service model is too aggressive

Advice to Senior Management- no more secret shops
- give more payroll hours or allow work to be done while store is open
- hire new designers (try to appeal to older teens and young adults)
no more logos, no more bright colours, make higher quality items
- have fewer promo changes

Yes, I would recommend this company to a friend

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Boring, but easy

Anonymous Employee (Former Employee)

I worked at Aéropostale part-time

Prosextremely flexible work schedule, easy

Consunstimulating, no growth, boring, unorganized

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Fun first job

Anonymous Employee (Current Employee)

I have been working at Aéropostale

Prosfun environment love the energy

Consnot enough hours at minimum wage

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Great for people are starting their career in retail

Sales Associate (Former Employee)
Mississauga, ON

I worked at Aéropostale part-time for less than a year

Prosemployee discounts, diverse workforce, decent hours, great environment, no strict dress code provided that you don't show off or promote other brand names.

ConsSometimes it gets really busy; people wreck your pile of organized clothes several times an hour, most people only buy clothing that are on sale...

Advice to Senior ManagementInstall some cameras in some of the stores to prevent shoplifting, my store did not have cameras and it is sometimes hard to keep track of suspicious people when you are working alone (or with one manager).

Yes, I would recommend this company to a friend

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Fun and energetic working environment

Merchandiser (Former Employee)
Toronto, ON

I worked at Aéropostale part-time for more than a year

ProsGood discount (50% off two tops, two bottoms and two accessories every month and 30% of everything else. Accelerated discounts also made it possible to buy an entire outfit cheap!) Aeropostale has a fun and outgoing working environment. Managers were flexible with my schedule and amazing people. They genuinely had an interest in my life outside of work and showed support and interest in my life aspirations. If you are personable and a hard worker you will excel at this company.

ConsOn call shifts were annoying. You never knew if you could make plans for that day because you were unsure if you actually had a shift. Few hours during slow seasons, although hours were abundant during peak season.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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Great Atmosphere and Values

Store Manager (Former Employee)

I worked at Aéropostale full-time for more than 3 years

ProsGreat team Atmosphere
Strong Values
Opportunities for Growth and Development
Recognition from upper management

ConsOnly promoting sales leads at 21 years old
Lots of promotions and in store changes to keep up with
Not a lot of hours to complete floor sets or for floor coverage

Yes, I would recommend this company to a friend

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  • No Opinion of CEO

 

Okay if you don't mind working very few shifts

Sales Associate (Former Employee)
Edmonton, AB

I worked at Aéropostale part-time for less than a year

Pros-50% off of 2 tops, 2 bottoms, & 2 accessories per month, 30% off of everything else (incl. sale items if I remember correctly).
-Nice managers and co-workers

Cons-I got about 4 hours a week
- Schedule so many on-call shifts which they literally NEVER needed me for.
-Almost expected to harass customers
-Ended up paying me less than we agreed on during the interview

Advice to Senior ManagementHire less people & give them decent hours!

No, I would not recommend this company to a friend

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the best 3 years of my life

Sales Associate (Former Employee)
Saint Catharines, ON

I worked at Aéropostale part-time for more than 3 years

Prosgreat work culture, fellow employees are fun to be around and work is enjoyable with them, management is easy to talk with and very friendly

Consnot many cons, sometimes hours over the holiday period got hectic but they always let me go home for christmas - as i live in a different city when not in school

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Aéropostale reviews and ratings - including employee satisfaction and approval ratings for Aéropostale CEO Thomas P. Johnson. All 411 reviews are posted anonymously by Aéropostale employees.